This place was actually super bad. They refused to show a vídeo of the apartment and after I came in, it was a total shock. The apartment was old and almost all of their apartments don’t have a commo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Évitez cette agence à tout prix. Après avoir loué un appartement par leur intermédiaire en Espagne, le délais pour me rembourser ma caution étant dépassé, ils refusent désormais de me la rembourser... Se mere
Believe all the bad reviews on OMG Smart Living. Dishonesty and crooked business dealings was my experience. They will attempt to retroactively extract fees and charges that were never disclosed... Se mere
Frente a la complicada situación de conseguir alquiler, me he topado con esta empresa. Muy ágil proceso de reserva, personal carismático, el piso muy cómodo, tal cual las fotos. He podido empadronar... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
SmartLiving ofrece alojamiento temporal en habitaciones y pisos compartidos para estudiantes y jovenes profesionales. No solo te alquilamos una habitación, sino que nuestro servicio incluye mantenimiento, limpieza semanal de zonas comunes y servicio de emergencias 24 horas
Kontaktoplysninger
Calle Gran Via 36, 28013 , Madrid, Spanien
- 919 99 2843
- info@thegvliving.com
- www.smartrentalliving.com
1,6
Dårlig
132 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
AVOID AT ALL COSTS
They will not respond to your messages, horrible treating, will open your room without any explanation and will not care. YOU WILL NOT GET YOUR DEPOSIT BACK.
26. september 2020
Uopfordret anmeldelse
La peor experiencia
Horrible experiencia. No recomiendo bajo ninguna circunstancia. Recién llegaba a Barcelona y se aprovecharon realizando un contrato por más de 6 meses, el que no podría dar de baja porque no me devolverían mi depósito. Tardaron 4 meses en devolverme mi depósito y me devolvieron menos dinero del que me correspondía. No cumplían con la limpieza semanal, no contestan los mensajes, solo les importa el dinero. Incluso entraron en mi habitación sin mi permiso.
23. juli 2020
Uopfordret anmeldelse
Besvarelse fra Smart Living
Hola Brenda,
Gracias por tus comentarios, los tomamos en cuenta y trabajaremos en ello para que esto no vuelva a ocurrir. Estos últimos meses han sido complicados para todos y hemos sufrido retrasos en algunos procesos, pero estamos haciendo todo lo posible para volver a la normalidad cuanto antes y hemos trabajado duro en hacer los procesos más eficientes.
De antemano te pedimos disculpas y esperamos tener la oportunidad de tenerte de nuevo con nosotros para poder cambiar tu percepción.
Un saludo,
Equipo Smart Living
Never refund!!
Never refund!!! Ni professional!! Never replied to emails and calls
15. marts 2020
Uopfordret anmeldelse
Besvarelse fra Smart Living
Hi Gauthier,
Thanks for your comments. We’d like to apologise in advance and let you know that due to the unexpected situation the pandemic generated there was a delay in paying back deposits.
It’s been difficult for all of us to manage times but we’ve been working hard to make the process more efficient and if you´re still waiting for your deposit, you should see your transfer back to your bank account in the following weeks.
Please allow us to offer you a compensation by sending us an email with your details to info@thegvliving.com.
Regards,
Smart Living Team
They make you sign a contract in which…
They make you sign a contract in which you accept to get the deposit back within 60 days after you leave the flat (I don’t know wether it’s legal or not). Just a small problem: after all these days they don’t give the money back. Still waiting for my deposit after 5 months.
Stay away from them.
12. juli 2020
Uopfordret anmeldelse
Besvarelse fra Smart Living
Hi Diego,
Thanks for your comments. We’d like to apologise in advance and let you know that due to the unexpected situation the pandemic generated there was a delay in paying back deposits.
It’s been difficult for all of us to manage times but we’ve been working hard to make the process more efficient and if you´re still waiting for your deposit, you should see your transfer back to your bank account in the following weeks.
Please allow us to offer you a compensation by sending us an email with your details to info@thegvliving.com.
Regards,
Smart Living Team
They owe me money!
They owe me money, I did not get my deposit back after contacting them multiple times. They are a scam !!!!!
11. juni 2020
Uopfordret anmeldelse
Besvarelse fra Smart Living
Hi Katharina,
Thanks for your comments. We’d like to apologise in advance and let you know that due to the unexpected situation the pandemic generated there was a delay in paying back deposits.
It’s been difficult for all of us to manage times but we’ve been working hard to make the process more efficient and if you´re still waiting for your deposit, you should see your transfer back to your bank account in the following weeks.
Please allow us to offer you a compensation by sending us an email with your details to info@thegvliving.com.
Regards,
Smart Living Team
Very unprofessional and might steal your money
They owe me 1,160 euros, they're not answering e-mails. I have other friends in the same situation. I know things are complicated during this pandemic (I don't see why they can't reply an e-mail and stealing money is unacceptable tho) but the lack of professionalism was still present even when things were normal. Anybody could enter to the flat or even to your room without any type of previous notification. There were really nice workers and employees but there was this one lady who apparently was a supervisor or something like that, she was unnecessarily rude. Don't trust Spotahome videos or pictures, my room was in Calle Ancora, Madrid, and the common areas were really disappointing when compared to the media posted in the app. The kitchen was too small, there was only one medium sized fridge for 7 people, we had to dry out clothes in the middle of the hallway, which left us with almost no space to walk. That's my bad I guess for not realizing there wasn't enough space for all of us to do stuff at the same time, so I warn whoever reads this and is considering renting with them.. if they're still alive after Covid and all the claims and lawyers that are going to be after them for their incompetence.
8. juni 2020
Uopfordret anmeldelse
Besvarelse fra Smart Living
Hi Cristina,
Thanks for your comments. We’d like to apologise in advance and let you know that due to the unexpected situation the pandemic crisis generated there was a delay in paying back deposits.
It’s been difficult for all of us to manage times but we’ve been working very hard to make the process more efficient and if you´re still waiting for your deposit, you should see your transfer back to your bank account in the following weeks.
Please allow us to offer you a compensation by sending us an email with your details to info@thegvliving.com.
Regards,
Smart Living Team
THEY DON'T REFUND THE DEPOSITS
THEY DON'T REFUND THE DEPOSITS! Thieves! Are stealing money from people! Not to mention the conditions in the flats are horrible, not what you see in the video. It stinks, there are bugs and the cleaning they are supposed to provide is a mop, every now and then when the cleaning lady remembers to come, for like 10 min.I cleaned the flat myself, spent my money, to make it kinda liveable. They also send people in the flat, from maintenance, with other people, and they go through your room without ANY notice. They left our flat with no heating and no hot water in the wintertime. They didn't refund the deposit! It has been more than 4 months waiting for the deposit.Still waiting....They don't answer phones or emails, and if they do, the information is vague and nothing happens afterwards.
The worst company I EVER had to deal with!!! If you see their name, RUN!!! Don't EVER rent from them. Also Spotahome will not be able to help you, as they are just a platform to promote these unreliable properties.
So PLEASE AVOID THEM!!!!
3. juni 2020
Uopfordret anmeldelse
Besvarelse fra Smart Living
Hi Bert,
Thanks for your comments. We’d like to apologise in advance and let you know that due to the unexpected situation the pandemic crisis generated there was a delay in paying back deposits.
It’s been difficult for all of us to manage times but we’ve been working hard to make the process more efficient and if you´re still waiting for your deposit, you should see your transfer back to your bank account in the following weeks.
Please allow us to offer you a compensation by sending us an email with your details to info@thegvliving.com.
Regards,
Smart Living Team
It's been almost 1 year (ONE YEAR!)…
It's been almost 1 year (ONE YEAR!) since I moved out and I got NO DEPOSIT REFUND. They are a dishonest agency. They say (when they answer my emails) that my refund is on its way but until now I haven't got my money back.
Please AVOID this company no matter what.
22. maj 2020
Uopfordret anmeldelse
Besvarelse fra Smart Living
Hi Lau,
Thanks for your comments. We’d like to apologise in advance and let you know that due to the unexpected situation the pandemic crisis generated there was a delay in paying back deposits.
It’s been difficult for all of us to manage times but we’ve been working hard to make the process more efficient and if you´re still waiting for your deposit, you should see your transfer back to your bank account in the following weeks.
Please allow us to offer you a compensation by sending us an email with your details to info@thegvliving.com.
Regards,
Smart Living Team
Money sharks that take advantage of…
Money sharks that take advantage of every situation to keep the deposit. No saying that can’t pick up a phone. Big disappointment! No recommend at all!
22. maj 2020
Uopfordret anmeldelse
Besvarelse fra Smart Living
Hi Daniela,
Thanks for your comments. We’d like to apologise in advance and let you know that due to the unexpected situation the pandemic crisis generated there was a delay in paying back deposits.
It’s been difficult for all of us to manage times but we’ve been working hard to make the process more efficient and if you´re still waiting for your deposit, you should see your transfer back to your bank account in the following weeks.
Please allow us to offer you a compensation by sending us an email with your details to info@thegvliving.com.
Regards,
Smart Living Team
Hidden stupid charges
Hidden stupid charges. Rude people. Noise detector in the apartment. Avoid them by all means.
22. maj 2020
Uopfordret anmeldelse
Besvarelse fra Smart Living
Hi Κωνσταντίνος Ζίτα,
Thanks for your feedback, we will looked into the issue and worked hard to avoid it happens again.
We’d like to apologise in advance for the inconvenients you encountered.
Regards,
Smart Living Team
Dette er Trustpilot
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