Hang at the Guildford store was incredibly helpful and kind with helping my daughter find her first suit for an interview. Nothing was too much trouble and she made sure that we were happy with everyt... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My experience in store at The Trafford Centre was amazing. Sharon was so helpful from start to finish helping me with sizing. I needed a last minute dress & set my heart on lemon. I’d bought 1 previou... Se mere
Virksomheden har svaret
Cerianne was the perfect assistant today - discreet but helpful. Just what I needed. I am always warmly welcomed by the Bath store staff, and appropriate but not intrusive help offered. Well done and... Se mere
Attended HOBBS McArthurGlen Cannock store today had excellent service from Emma and Glenys found me the perfect dress but not my size put me in touch with Cheshire oaks HOBBS store spoke to Gaynor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Hobbs official shop. Hobbs designer womenswear represents a quintessentially English look with a contemporary twist. The design team takes inspiration from current and past themes and through this process an individual, stylish and timeless collection is produced. Browse through the latest Hobbs designer womens fashion.
Kontaktoplysninger
Storbritannien
- www.hobbs.co.uk
4,6
Fremragende
14 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 82 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I found the dress I need to
I found the dress I need to, I have the time to try different models and choose the one I felt very comfortable with.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Hello malufx,
That's wonderful to hear! I'm glad you found the dress you needed and had the time to try different models to find the one that felt most comfortable. If you need any further assistance or have any questions about your purchase, please don't hesitate to reach out. We're here to help!
Thank you again for your patience and for choosing Phase Eight. We look forward to assisting you again in the future.
All staff members were very helpful and…
All staff members were very helpful and friendly.
Made me feel special when choosing my outfit and giving advice with styling and sizing with best effect.
I will visit the Guildford store again in the future.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Dear Helen,
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words.
We are delighted to hear that our staff were able to help you and provide you with a satisfactory experience. Your feedback is valuable to us and serves as great encouragement for our team to continue delivering excellent customer service.
Thank you again for your patience and for choosing Phase Eight. We look forward to assisting you again in the future.
Happy customer
I bought shoes and a handbag (for a wedding).
Both are good quality and stylish.
The staff in the Edinburgh store were so helpful, when I was trying to decide which pair of shoes would go with my dress.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Dear Mu,
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words.
We are delighted to hear that our staff were able to help you and provide you with a satisfactory experience. Your feedback is valuable to us and serves as great encouragement for our team to continue delivering excellent customer service.
Thank you again for your patience and for choosing Phase Eight. We look forward to assisting you again in the future.
The assistant was polite
The assistant was polite, helpful, patient and knew what was in stock.
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Hi Beatrice Hawksworth,
Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience in our store and that our team made you feel welcome and well looked after.
It's especially lovely to know that you found clothing you love and that the quality and fit exceeded your expectations. Your kind words mean a great deal to us, and we can't wait to welcome you back for your next visit.
Thank you for choosing Hobbs
Fabulous staff
As someone who gets nervous when dress shopping, I was treated so fabulously by your staff who helped me try on a number of dresses before choosing the ones I bought. The quality of the clothes is great and I can't wait to show them off on my Cruise.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Hi Mrs Cameron,
Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience in our store and that our team made you feel welcome and well looked after.
It's especially lovely to know that you found clothing you love and that the quality and fit exceeded your expectations. Your kind words mean a great deal to us, and we can't wait to welcome you back for your next visit.
Thank you for choosing Hobbs
Lovely service from all the staff
Lovely service from
All the team
Lovely happy chatty staff,and huge smiles from staff member who was having her first day!
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Hi tracy Naish,
Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience in our store and that our team made you feel welcome and well looked after.
It's especially lovely to know that you found clothing you love and that the quality and fit exceeded your expectations. Your kind words mean a great deal to us, and we can't wait to welcome you back for your next visit.
Thank you for choosing Hobbs
Very helpful staff great experience and…
Very helpful staff great experience and lovely shop design
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Hi Libby Frost,
Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience in our store and that our team made you feel welcome and well looked after.
It's especially lovely to know that you found clothing you love and that the quality and fit exceeded your expectations. Your kind words mean a great deal to us, and we can't wait to welcome you back for your next visit.
Thank you for choosing Hobbs.
Good customer service staff have time…
Good customer service staff have time for you
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Hi caroline Wilson,
Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience in our store and that our team made you feel welcome and well looked after.
It's especially lovely to know that you found clothing you love and that the quality and fit exceeded your expectations. Your kind words mean a great deal to us, and we can't wait to welcome you back for your next visit.
Thank you for choosing Hobbs.
Excellent customer service both in the…
Excellent customer service both in the outlet store and on the phone. Prompt delivery. Good quality t shirts
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Dear Robyn,
Thank you so much for your wonderful feedback! We're delighted to hear that you had an excellent experience both in our outlet store and over the phone. It’s great to know that you’re happy with the prompt delivery and the quality of the Hobbs t-shirts.
Thank you for choosing Hobbs
Very fast delivery delivered next…
Very fast delivery delivered next morning after in store order 😃
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Hi LJ,
Thank you so much for your wonderful feedback! We're thrilled to hear that your order with Hobbs was delivered so quickly. It's great to know we could exceed your expectations with our next morning delivery service. If you need any further assistance or have any questions, please don't hesitate to reach out.
Thank you for choosing Hobbs
A good experience!
Helpful efficient service and knowledgable staff who know their stock well and were able to make suggestions. Apologised for system failure and made arrangements to contact me when the system was back up to let me know when the refund was done. Acknowledged inconvenience and took 15% off my bill. Both staff readily gave their opinions and advice with honesty. A very good experience.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Dear Mr Phillips,
Thank you so much for your kind words and positive feedback. We're delighted to hear that our team provided you with helpful and knowledgeable service, and that we were able to assist you effectively despite the system issues. Your understanding and patience are truly appreciated, and we're glad the arrangements made were satisfactory. We value your experience and look forward to serving you again soon.
Thank you for choosing Hobbs!
Besvarelse fra Hobbs
Dear Mrs Crowther,
Thank you so much for your kind words! I'm delighted to hear that you had an excellent and friendly experience with our service. We truly appreciate your feedback and look forward to assisting you again soon.
Thank you for choosing Hobbs.
Friendly and helpful staff
Friendly and helpful staff. Gave good advice and checked the other stores for the sizes needed. Very impressed and thankful that I was able to get the dress I needed. Thank you Hobbs
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Dear John,
Thank you so much for your kind words! We're delighted to hear that our team could assist you in finding the perfect dress and that you had a positive experience with us. Your satisfaction means a lot to us at Hobbs.
Thank you once again for your support. We look forward to assisting you again in the future.
Fantastic customer service 😊 Bought a…
Fantastic customer service 😊 Bought a dress for a wedding and all staff were very helpful. They were all clearly happy at their work! Will definitely be back!
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Dear customer,
Thank you so much for your wonderful feedback! We're delighted to hear that you had a fantastic experience with our Hobbs team and that our staff made your shopping enjoyable. We're thrilled you found the perfect dress for your wedding. Your kind words mean a great deal to us, and we can't wait to welcome you back for your next visit.
Thank you for choosing Hobbs!
Unable to process my credit on the…
Unable to process my credit on the till, and sales associate unable to reach customer service, so I had to go back two days later to complete the process. Staff very pleasant and accomodating.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Dear Carol,
Thank you for sharing your experience with us. I’m sorry to hear about the difficulty you faced with processing your credit at the till and the delay in reaching customer service. We appreciate your patience in returning to complete the process. I’m pleased to hear that our staff were pleasant and accommodating during your visits.
If you have any further concerns or need assistance, please don’t hesitate to reach out. We’re here to help.
Thank you for your cooperation and patience.
The store in Meadow hall was a pleasure…
The store in Meadow hall was a pleasure to visit, the customers service was excellent , very helpful and pleasant.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Dear J. Bradfield,
Thank you so much for your kind words! We're delighted to hear that your visit to the Meadowhall store was such a positive experience and that our team provided excellent and pleasant service. We truly appreciate your feedback and look forward to welcoming you back soon.
Thank you once again for your support. We look forward to assisting you again in the future.
I’ve purchased items online which was imperfect!
I’ve purchased items in a store and have had no issues but online is another matter. Ordered a lovely dress for £126 online. Once delivered I noticed the dress was imperfect and could not send it back as I had no alternative for my daughter’s special day.
I tried to get in touch with customer services, did I get anywhere, heck did I. I tried calling 4 times, I tried the What’s App chat 4 times, I tried the web chat 5 times and I even sent an email. I was either left waiting, cut off/disconnected or told query has closed without any communication.
For a company that’s not cheap and is a big name on the British high street, the customer service is absolutely shocking.
For the amount I paid for the dress I was expecting a perfect garment. I seriously give up on any further attempts to make contact.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Dear Jas,
Thank you for reaching out and sharing your experience. I’m really sorry to hear about the issues you've had with your online order and the difficulties in contacting our customer service team. This is certainly not the standard of service we aim to provide, and I understand how frustrating this must be, especially given the importance of your daughter’s special day.
To investigate your return and provide you with a proper solution, could you please share your order number or the email address used when placing the order? You can send this information to us via webchat, WhatsApp, or email, whichever is most convenient for you.
Once we have these details, we will look into your case and get back to you with feedback as soon as possible.
Thank you for your cooperation and patience.
The lady that was dealing with me was…
The lady that was dealing with me was so helpful & I loved your clothing, my dress is lovely many thanks xx
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Dear David,
Thank you so much for your kind words! We're delighted to hear that you loved your dress and that our team was helpful. We truly appreciate your support for Hobbs and hope to assist you again soon.
Thank you for choosing Hobbs!
Purchase with caution if using online
Ordered four items on line as I love their womenswear. One item turned up no problem, three other items were despatched by Evri and never received. Ordered mid June 2026, Evri tracking shows June and it’s now mid July. Have tried to call three times to get a refund, ringing for 30 mins with no pick up. Then tried their “chat” service, three times, never got connected after waiting for 20 mins. Always receiving a generic reply, Assistant will be with you. Chat finally dropped the connection. Then tried e mail three times, using their contact us form. Still no reply, with e mail being returned “ is this address correct” it’s the only e mail address I could use as it was supplied by them. I just want my refund back for £187. For goods not received. Unable to trace through Evri as they just refer you back to the retailer.
Will have to go for chargeback through bank. It all sounds very suspicious, and I wonder if this company is having problems and maybe going through receivership or administration. Whatever, I shan’t be ordering from them again, even though they still are advertising on line.
Personally I advise customers to proceed with caution. It’s a shame as their clothes are really good quality.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Dear Susan,
Thank you for reaching out and sharing your experience with your recent Hobbs order. I am very sorry to hear that three of your items were not received and for the difficulties you’ve had trying to get in touch via phone and chat.
Could you please send me your order number or the email you used? That way, I can look into everything and help you get a refund.
Thank you for your cooperation and patience.
Contacted the store in Glasgow
Contacted the store in Glasgow Nicola found what l,was looking for and posted straight out delivered in 2 days
Great service
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hobbs
Dear Shirley,
Thank you so much for your wonderful feedback! We're thrilled to hear that Nicola in our Glasgow store was able to find exactly what you were looking for and that your order was delivered promptly. Providing great service is our top priority, and your kind words mean a lot to us.
Thank you once again for your support. We look forward to assisting you again in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.