iwantmyname Anmeldelser 

The countdown to the payment is exhausting!!! Please consider to modify it. A month, a 15 days and a 5 days would be more than sufficient

I am extremely disappointed with the support I received.
I contacted iwantmyname because the renewal price for my domain has become excessively expensive compared to other reputable registrars. I have kept this domain with iwantmyname for many years and expected at least a reasonable review of the situation, a loyalty consideration, or a meaningful explanation.
Instead, I received a standard, rigid response saying that nothing could be done. There was no effort to retain a long-standing customer, no flexibility, no practical alternative, and no real sense that my concern was taken seriously.
This gives the impression that iwantmyname is completely inflexible and takes loyal customers for granted. The message I received was essentially: “pay the price or leave.” That is a very poor customer experience.
I will renew this year only because I am currently too busy to move the domain safely, not because I am satisfied with the service or the pricing. However, based on this experience, I will seriously consider transferring my domain away before the next renewal.
Overall, I found the response disappointing, impersonal, and dismissive of a loyal customer.

They used to be such a good, no-nonsense domain registrar. Apparently they recently got sold and under the new ownership, they've hiked the prices up massively. And simultaneously they seem to have cut down a lot of the support and technical staff.

Case in point: I keep on running into fundamental technical issues at their end when trying to move some of my domains out from them, and after a full week haven't heard anything back from them. Which is totally unacceptable for a service that deals with people's & companies online identities. And also completely against their own statements of usually getting back in 24h the latest.

To be honest, at this stage I'm worried they're somehow gonna eff up my domain at their end even more, given the current state of things… for now I'm just stuck with them but at least my domain is operational, but who knows for how long if they seem to lack basic technical maintenance capabilities.

Even though I had to wait almost a month, I had a great experience communicating with the support team. I had forgotten to renew my domain, and after receiving about 20 emails from them, letting me know that the domain will be deleted, I inadvertently allowed it to be deleted.

When I received a confirmation from my bank that their email wasn’t reaching me, I realized that my domain was the problem.

I reached out to the support team at iwantmyname, and they offered to try and recover my name. However, since it was outside their usual timeframe, it would be quite expensive.

Since I couldn’t afford the cost, they suggested that I keep refreshing the search and try to do it at least a couple of times every day until the name reappeared. After about 20 days, it did.

It was my fault for forgetting to renew my domain. Despite this, the support team was professional and informative, and they provided me with all the options available.

Thank you all for your assistance!

It took a while for me to be able to update my credit card. The system kept rejecting my CCV. After several attempts, it finally worked and I could renew my subscription to my URL.

The support technician Pratham was knowledgeable, took the time to understand our problem, and always replied promptly to emails. This was very impressive and my team appreciated all his help.

All my domains are registered with iwantmyname. I have been a customer with them for a decade! They are the experts of domain management and are the ultimate Hedgehog - doing one thing better than everyone else! Their customer service has been consistently excellent.

Drop your prices by 50%, else, I am gone

Customer care is highly responsive and kind. They address issues quickly and communicate clearly, which makes the whole process smooth and stress-free.

Fast and affordable.

the payment was ugly. a lot of my credit cards were rejected. you have to add paypal.

Emails made sense.
Payment process clear.
Reminder emails timely.
Service appreciated.
The only issue I had to navigate was my free antivirus provider AVG suggested you were a threat so I had to ignore or dodge around.

The customer service is great! Fast, friendly and helpful. 👌

The registry called me unsolicited to verify my request, and said there was a $3000 additional free for "premium domains". I submitted a support case about it a couple days ago and haven't heard anything about it. My card was charged but I still don't have a domain, and I think it's a little weird I'm getting calls directly from the registry and telling me about fees that weren't disclosed during my registration.

Happy to turn this review into 5 stars if someone will get back to me.

They answered my question and advised me how to adjust a few setting to make my renewal experience better.