Zest Anmeldelser 3.138

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've been with zest for years now. They've always been brilliant when I've had problems with an appliance that's insured with them. This time, my cooker has been fixed within 3 working days of reporti... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I am honest with my reviews and so far I can't complain, I've had 2 call outs one for my tumble dryer which was fixed within days and now I'm writing this reviews halfway through a second call out whi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We’ve used zest for quite a few years now. Never any queries about any problems. Usually a fast service. Sometimes it takes awhile to get through to customer services, but once you are there, everyon... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Slow to resolve problem with replacement offered. Eventually, though did sort it out. Read small print delivery and removable of new/old appliance is not covered. Price is very good though and half of... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Hvidevareservice

Om Zest

Skrevet af virksomheden

Fresh Thinking Appliance Care

We look after all your household appliances under one roof, with hassle free repairs and protection. Our aim is to make protecting your appliances a smooth, friendly experience that you can count on in those times of need, whether it’s a repair, replacement, or just some technical advice; we've got your back.

Visit Our Website Book a Repair Protect Your Appliances Contact Us

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Patrick the engineer was excellent

Patrick the engineer was excellent. Job well done.

24. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

Hi Janet,

Thank you for taking the time to share your feedback for Patrick, we will be sure to pass on your kind words.

Kind regards,
Charley

Bedømt til 5 ud af 5 stjerner

Fantastic

This company I can not recommend enough. My hoover washing machine broke down , I called Zest within 2 days the most helpful man came and mended my machine within minutes .
Highly recommend !!

20. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

Hi Lynn,

I’m really glad we were able to get you back up and running so quickly.

Thank you for your review.

Kind regards,
Charley

Bedømt til 2 ud af 5 stjerner

Unable to offer the required insurance

Unable to offer the required insurance, but the advertisement was misleading and wasted valuable time.

23. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

Hi Saif,

Thanks for your feedback.

I’d like to understand your concerns a little more so I can review this . If you kindly email us at helpdesk@zestplan.com with a bit more detail, we’ll take a look.

Thanks,
Charley

Bedømt til 5 ud af 5 stjerner

Engineer Janis ⭐️

Engineer Janis is so helpful and excellent at his job, he is friendly and professional and is a credit to your company. 5 stars.

23. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

Hi Karen,

Thank you for taking the time to provide such great feedback for Janis, we will be sure to pass this on.

Kind regards,
Charley

Bedømt til 5 ud af 5 stjerner

Easy to talk to

Easy to talk to. Gave us a good deal with explanation.

16. marts 2026
Zest-logo

Besvarelse fra Zest

Hi Mr Gallon,

Thank you for taking the time to leave us a great review.

Kind regards,
Charley

Bedømt til 5 ud af 5 stjerner

Bee was friendly

Bee was friendly, efficient and very helpful. Nice to actually speak to a friendly human rather than a machine

23. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

Hi Bruce,

Thank you for this lovely feedback.

Kind regards,
Charley

Bedømt til 5 ud af 5 stjerner

Zaris is a great engineer he fixed the…

Zaris is a great engineer he fixed the drawers together the new ones all four and packed up the old ones and carried them to the bin shed with my weak hands just has i needed them doing with my back too. It really helped me thanks to a fabulous Engineer xxxxxx.

18. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

Hi Carol,

This is amazing to hear! We are always happy to help.

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Reliable and professional

This is the second time I’ve relied on Zest for support. My dishwasher was playing up. They arranged for an engineer to call at my earliest convenience. The engineer was on time, quickly found and fixed the fault.
I’ve been very impressed with the ease and simplicity it is to report and arrange repairs for faults. Unlike other companies, when you contact them, they have a ring back option to avoid hanging on the phone. In every instance my call was promptly returned. All the staff I have spoken to were polite, knowledgeable, professional and very helpful.
As I said on my previous review by switching to Zest I have reduced my annual appliance cost, with Domestic and General, by half while adding another two appliances to my cover.
I’ve now used Zest twice and on both occasions the appliances were fixed.
Based on my two experiences with Zest I definitely recommend insuring your electrical appliances with this company.

20. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

Hi Jim,

We are really grateful for you taking the time to leave us a detailed review on your experience!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Fast service

Did zest easy to get hold of and give fast reliable service from my experience.

18. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

Hi Tina,

We're delighted that you could easily get hold of us to assist you!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

What a superstar!

Patrick was so helpful. My machine is integrated and he went above and beyond moving it out, sorting the problem and making sure everything was perfect before he left. Really delighted.

19. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

HI Maureen,

We are so happy to hear this outcome for your appliance!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Patrick was really phoned to advise he…

Patrick was really helpful as he phoned to advise he was on his way, giving plenty of notice to put my indoor cats safely away. Explained everything step by step and how things could be resolved. Excellent communication and professional engineer, recommended

19. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

Hi Aiishya,

We know how important it is to keep our customers informed, so we are happy to hear this feedback!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Amazing service

Just amazing service

18. marts 2026
Zest-logo

Besvarelse fra Zest

Hi Adam,

We are pleased you were happy with the service and for taking the time to leave feedback!

Many thanks
Justin

Bedømt til 4 ud af 5 stjerner

Customer service non existent

They agreed to replace washing machine but will not reply to emails. Trying to get a replacement.
Unfortunately it seems they have been calling the wrong phone number. Old phone number

18. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

Hi Trevor,

Thank you for your feedback.

I’m sorry to hear you’re having trouble finalising your replacement. I’ve escalated this to the relevant team, and they’ll be in touch as soon as possible to help get this resolved.

If you’d prefer to speak to someone in the meantime, you’re very welcome to call us on 0800 888 6666.

Kind regards,
Charley

Bedømt til 5 ud af 5 stjerner

Great job

Great job ! My washing machine was making noise…..complaint was dealt professionally and work was carried out properly within time and communication was done throughout the entire process. Would highly recommend

13. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

Hi Farhat,

We are delighted that your Washing Machine could be fixed and you were kept updated throughout.

Many thanks
Justin

Bedømt til 4 ud af 5 stjerner

Been waiting for a while for our…

Been waiting for a while for our appliance so contacted zest and had help from a lovely lady named Bea who was helpful and understanding. Thank you Bea for your help.. Aimee

16. marts 2026
Uopfordret anmeldelse
Zest-logo

Besvarelse fra Zest

Hi Stephanie,

We are thrilled to hear we could help and we're always here if you need us.

Many thanks
Justin

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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