Easy to rearrange date of engineers visit. Engineer arrived within timeframe. Immediately diagnosed fault and fixed it straight away. A pleasant and helpful guy.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The customer service lady i spoke to, Bee, was very helpful. She went through some fault finding points which could have been useful and then, explained step by step what the process was. Finally she... Se mere
Virksomheden har svaret
I had a great experience with Reactive Home Services today. Bee handled my repair call with exceptional professionalism and care from start to finish. She was friendly, efficient, and clearly know... Se mere
Virksomheden har svaret
Brilliant fast service, had a blocked drain ,with 2 short phone calls ,from 1st call to Reactive ,then call to Drain Engineer , he then drives away after clearing blocked drain ,less than 1 hour in... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Kontaktoplysninger
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
- 0800 987 8035
- claims@reactivehomeservices.co.uk
- reactiveinsurance.co.uk
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to rearrange date of engineers…
Easy to rearrange date of engineers visit.
Engineer arrived within timeframe.
Immediately diagnosed fault and fixed it straight away.
A pleasant and helpful guy.
Chi chi was very helpful and friendly
Chi chi was very helpful and friendly

Besvarelse fra Reactive Home Services
Very good came early so all fixed now…
Very good came early so all fixed now the spare parts for dishwasher is coming through the post so all good 👍 even recommend dishwasher & washing machine tablets which I brought easie as on the back of the pack there are calendars months which i can tick off every month so have 12 months of each happy customer 😀

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The rodents are still in my attic and…
The rodents are still in my attic and the bate is still there so not happy that he said he would come out again and he has not

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Dave the engineer was great.
Dave the engineer was great.
The time waiting for a follow up appt was a little disappointing.

Besvarelse fra Reactive Home Services
Good customer service
Good customer service. Very understand on what she was telling me and called me back very quickly with other updates on my request

Besvarelse fra Reactive Home Services
Great customer service!
The customer service lady i spoke to, Bee, was very helpful. She went through some fault finding points which could have been useful and then, explained step by step what the process was. Finally she closed by telling me she was going to pass my enquiry to the operations team and they will be in touch tomorrow

Besvarelse fra Reactive Home Services
Sylvia was very pleasant and helpful…
Sylvia was very pleasant and helpful and she dealt with my query

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Besvarelse fra Reactive Home Services
Alex was brilliant and dealt with my…
Alex was brilliant and dealt with my query efficiently and professionally. Explained everything with the process of my replacement freezer. Been with Reactive Services for many years and would highly recommend.

Besvarelse fra Reactive Home Services
Very good well pleased on the odd…
Very good well pleased on the odd occasion I had a fault it was sorted
Would I recommend oh yes

Besvarelse fra Reactive Home Services
Professional and Friendly Support – Thank You, Bee!
I had a great experience with Reactive Home Services today. Bee handled my repair call with exceptional professionalism and care from start to finish. She was friendly, efficient, and clearly knowledgeable, keeping me informed throughout the process and making everything smooth and stress-free. It’s a real pleasure to deal with someone who takes pride in their work and genuinely wants to help. Thank you, Bee, for the excellent service — I really appreciate it!

Besvarelse fra Reactive Home Services
Very good customer experience reporting…
Very good customer experience reporting the problem.
Excellent repair man who attended a few days later and completed the job in about 15 minutes and was courteous, knowledgeable and good humoured. Nothing negative to report.

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Bee was very nice to talk to and helpful
Bee was very nice to talk to and helpful

Besvarelse fra Reactive Home Services
Brilliant service
Very quick and efficient to organise and great contact from the engineer

Besvarelse fra Reactive Home Services
Maintenance checks
Bee gave excellent service re our maintenance checks. Highly recommend.

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Highly recommended
Highly recommended.
Two of our appliances broke down within a fortnight of each other. The service we received was very prompt. One of the appliances was replaced and the other was fixed. Excellent service.

Besvarelse fra Reactive Home Services
Have just rung Reactive after my…
Have just rung Reactive after my washing machine tried to destroy itself! Had a callback within 10 mins with a very helpful and friendly lady, am now waiting for the engineers to call. Have always found Reactive to be excellent.

Besvarelse fra Reactive Home Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







