Hi, the only reason that I’ve gave you a five star rating is because of Adam the engineer that has been and completed the repair. Adam was very professional in his entire approach to the job. The firs... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing experience with these folks sent on a Zanussi online fixed repair booking. They finally solved an oven heating and noise issue by replacing a faulty PCB. Some years ago an engineer from Zanuss... Se mere
The engineer turned up very late because he had been held up on another job but he still came and fixed our washing machine. We are very grateful. He was lovely polite gentleman 👍 An absolute star... Se mere
Thank you so much for responding quickly to our request and for enabling an engineer to come to our home to check the appliances. Excellent response Knowledgeable engineer Received parts on time... Se mere
Virksomhedsoplysninger
Om Respond Services
Skrevet af virksomheden
Respond Services is the UK's largest independent service provider, working exclusively with Electrolux Home Appliances.
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Kontaktoplysninger
42 Robjohns Road, CM1 3DP, Chelmsford, Storbritannien
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
4,9
Fremragende
24 t anmeldelser
Har besvaret 9 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Outstanding engineer
Outstanding engineer. Warm, welcoming, explained the problem and was fast.
Brilliant service
20. april 2026
Delay well handled My slot was between 11-2 and when the…
My slot was between 11-2 and when the engineer hadn’t arrived at 2.30 I called. This call was handled excellently and with good humour. As they couldn’t get hold of the engineer they left a message for him to call me which he did shortly after to give me an update on how long he’d be. He duly arrived, fixed the problem efficiently and effectively so I’ve now got a load of washing on.
24. april 2026
Turned up on time
Turned up on time. Swift repair to oven twice recently. Excellent. Would thoroughly recommend.
J Balchin
20. april 2026
Uopfordret anmeldelse
Great response and service.
24. april 2026
Polite and professional
Polite, professional engineer. Diagnosed and fixed problem quickly
24. april 2026
Great service
Great service. Brilliant communication on timings. Arrived on time, efficient great job.
24. april 2026
Engineer was polite and friendly
Engineer was polite and friendly. got the job done quickly.
24. april 2026
Excellent in all ways
24. april 2026
The Polite and friendly chap called…
The Polite and friendly chap called before getting to the house. Fixed the freezer and done.
Great service
24. april 2026
Service was quick response from start to finish
Service was quick response from reporting problem to finish , on time , job completed to excellent service, very friendly guy
24. april 2026
Communicsation with the engineer is amazingand very helpful too and job well done & thank you 'so much for doing Such a great job.
Communication with the engineer is fantasti, he takes good care of your applicant. And he's very explainable too.
He 'so kind ..
And 'he done an amazing job
By' rectify, job ,with,what,word have needed to get\n The item up and running..and also he takes, good care with my applicant..!
And can I say as well,to the lady at the office,
I want to thank her . The 'person who I spoke on the phone. She was very pleasant understanding and very explainable and helpful two..thank you so much. And i definitely will recommend this company to anyone else's ☺️
16. april 2026
Good service and happy with job
Engineer called in advance to let me know he was 15 mins away. So nice to get the heads up.
Engineer friendly and repaired the window in a timely manner even showed me how to take out the glasses for cleaning.
So overall good service!
24. april 2026
Very good engineer
The engineer was very knowledgeable and gave good advice about my washing machine.
24. april 2026
Admin and engineer very helpful
Thank you for both the admin and engineers help. After reporting my repair another issue occurred with my machine I emailed the customer service regarding the issue and they was so quick to respond and add this second issue onto my repair. The engineer was polite and called me before arriving. He was able to repair both issues promptly. I am very grateful to both teams
24. april 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.