Well last week I had my HD fail and lost all my email to this company.could not get into my emails or on to my account call the company and was connected to a great tec person in customer services th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Well last week I had my HD fail and lost all my email to this company.could not get into my emails or on to my account call the company and was connected to a great tec person in customer services th... Se mere
Virksomheden har svaret
Kyle was very informative, knowledgeable and attentive dealing with me being a novice in the world of tech. He was swift in assisting me to restore my lost email and made me feel confident that all wa... Se mere
Virksomheden har svaret
Reasonably quick to answer the phone and handled my request speedily. (No unwanted sales push to upgrade or any nonsense. Just did what I asked.) I've phoned technical support in the past too and t... Se mere
Virksomheden har svaret
My client let a domain expire and it cost him £90 for the redemption fee, which is fair enough, his fault... but the redemption invoice clearly states the domain renewal is included. They're now... Se mere
Virksomheden har svaret
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Skrevet af virksomheden
Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Storbritannien
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Prompt and effective support as always, been with Namesco for many years and they never fail to deliver, thanks as always guys

Besvarelse fra names.co.uk
Immediate response, excellent manner and a real sense of urgency to sort out a problem. Which they do - 90% of the time - with skill and efficiency. I have been with Names over many years and sought their assistance from all over world. They have never failed me.

Besvarelse fra names.co.uk
Phone answered promptly, very helpful, polite, patient, and efficient agent dealt with my queries to my satisfaction

Besvarelse fra names.co.uk
Very helpful and supportive customer support person who solved my problem with an innovative sulution

Besvarelse fra names.co.uk
I’ve been a customer of Names.co.uk for many, many years: I’ve always been more than satisfied with the service and support they offer - Costs are reasonable in each case! Whether it’s been complex technical issues, new IT features or support and administration of my user account. The staff have always been friendly, understanding when I had been a bit out of the loop, and, above all, patient!
As far as I’m concerned, NAMES.CO.UK is one of a kind and simply first-class! I hope they will be able to maintain this standard for a long time to come!

Besvarelse fra names.co.uk
Easy process to speak to the right agent who was friendly, courteous and knowledgeable to change ongoing payments

Besvarelse fra names.co.uk
Just use Cloudflare
Their DNS works but is plain bad, and you should use cloudflare instead and their registration cost is insane, I ended up paying £50 for a single year of a .COM domain whereas it is ~£8 on Cloudflare
Then they made me pay to transfer the domain out
Shocking
1/5

Besvarelse fra names.co.uk
Technical Support are very helpful. They collected suitable information and investigated the problem we were having and discovered there was an issue in their own backend system which they then fixed and told me about. Refreshing to encounter transparency and honesty like that.

Besvarelse fra names.co.uk
The help and advice I received over the phone this morning was very helpful and it has restored my email address. But I tried phoning many times yesterday - 29th July 2026 - and could not get through, or I got through and was cut off: very frustrating.
And now I come to reset my passport. I am told that I have 2 hours to do this from 10.40. I start to do it at 12.05 and I'm told I am out of time! So not good.
Telephone help good, the rest not so good.

Besvarelse fra names.co.uk
Kyle was amazing and got me back on to my email but despite numerous calls to customer care I have been unable to access the Control panel now for over a month. I an deeply disappointed in the failure of your system.

Besvarelse fra names.co.uk
Cheap initial domain registrations, but they then whack you with steep renewal prices, and a £12 exit fee if you want to leave, which is technically against ICANN regulations. This is all despite advertising no hidden fees. Avoid like the plague!

Besvarelse fra names.co.uk
Billing issue identified and resolved very quickly. Many thanks.

Besvarelse fra names.co.uk
Kyle was wonderful, very professional and friendly. It was so good to hear a friendly and reassuring voice on the support team. I honestly feel a huge weight off my soldiers. I know some pending issues will be resolved and other future matters that I discussed with Kyle will be taken care of too.
Thanks Kyle for your help. Keep up the goox work 👏👏👍🙂

Besvarelse fra names.co.uk
Issue of my own making regarding billing, which I couldn't resolve on account web page, was resolved in a trice on a call to customer support phone line . Confirmation e-mails etc, received immediately; job done.

Besvarelse fra names.co.uk
Great experience and customer service

Besvarelse fra names.co.uk
Both representatives I spoke with were friendly, knowledgeable and professional, resolving the issues quickly. Thank you

Besvarelse fra names.co.uk
Outrageous cost! They advertise they give .co.uk domains for free for a year but then they really ramp up their fees far beyond anything reasonable. Two years down and I'm paying £53.39 up from £4.79 in the first year for one year renewal of my domain name. And if you want to transfer to another provider they charge you £12 per domain name - no other provider charges to change providers and my new provider charges a flat rate every year for less than $10!!!

Besvarelse fra names.co.uk
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