Well last week I had my HD fail and lost all my email to this company.could not get into my emails or on to my account call the company and was connected to a great tec person in customer services th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Well last week I had my HD fail and lost all my email to this company.could not get into my emails or on to my account call the company and was connected to a great tec person in customer services th... Se mere
Virksomheden har svaret
Kyle was very informative, knowledgeable and attentive dealing with me being a novice in the world of tech. He was swift in assisting me to restore my lost email and made me feel confident that all wa... Se mere
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Reasonably quick to answer the phone and handled my request speedily. (No unwanted sales push to upgrade or any nonsense. Just did what I asked.) I've phoned technical support in the past too and t... Se mere
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My client let a domain expire and it cost him £90 for the redemption fee, which is fair enough, his fault... but the redemption invoice clearly states the domain renewal is included. They're now... Se mere
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Skrevet af virksomheden
Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Storbritannien
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Excellent service. The requested website updates were completed promptly, and the team was helpful and responsive throughout the process.

Besvarelse fra names.co.uk
Lewis had a full understanding of the billing process charges, et cetera. He was courteous, professional, and a pleasure to deal with, generally a great ambassador for your business.
Many thanks, Grant

Besvarelse fra names.co.uk
Kyle was great at getting to the route of the problem and the problem appears to be resolved

Besvarelse fra names.co.uk
Kyle was very helpful and professional, answered all my questions and sorted the issues. Excellent customer service

Besvarelse fra names.co.uk
I have been a customer of names.co.uk (previously namesco) for many years. Whenever I have had an issue, normally due to a lack of understanding my end, I have found the staff to be exceedingly helpful, polite and understanding. It is such a relief in this day and age to be able to ring a Customer Service or Helpline number and to actually get to speak to a human being - and not only that - but with the added bonus that the human being is proactively helpful.

Besvarelse fra names.co.uk

Besvarelse fra names.co.uk
The Namesco Team are always very helpful and kind .

Besvarelse fra names.co.uk
Can always be reached on the phone and responses efficient and helpful. Thank you.

Besvarelse fra names.co.uk
Awful company to deal with i spent at least 30 minutes this morning trying to get a IP ban becuase i was working in spain i called at 8.15 the website says available from 8 to be told support is not in until 9 i then ipointed this out and they were suddenly available then i was told the ban is lifted and to wait 15 mins i did and it kept happening called back waiting 15 min told i was being put through and phone went dead so wont be using these anymore

Besvarelse fra names.co.uk

Besvarelse fra names.co.uk
I was unable to make some ammendments to my account online, I got straight through to somone when I calle dthe help number, which was clearly displayed on the webpage. Regarding the Customer Service, Bee, who I talked to, was professional, friendly and helped me make the changes i needed and asnwer some questions I had. Thank you Bee.

Besvarelse fra names.co.uk
The support line is very friendly and my queries are always solved without delay. I get immediate email explanations and remedies, giving me great confidence in the Namesco team..

Besvarelse fra names.co.uk
I have found Names.co.uk Support very easy to deal with - they responded quickly and took action immediately

Besvarelse fra names.co.uk
They quoted my domain renewal at £50 for a co.uk name.
CloudFlare charges £8.
To transfer it then they charged me an "admin" fee.
Their UI is in the stone age.
They also hijacked my domain whilst I was not using it, even after I'd removed their DNS record once.
Will never use again.
Technical users should use CloudFlare
Less technical folks - namecheap is fine.
Edit: CloudFlare's £8 is for two years, the same period names.co.uk were billing £50. Just adding this notice to address the objection in their reply.

Besvarelse fra names.co.uk
As always Names.co.uk is reliable, well priced and has magnificent, prompt and efficient support staff should anything ever go wrong.

Besvarelse fra names.co.uk
Really appreciate their technical department they persist till they get the advice and find the problem and help fix it even if it is off piste to usual problems. Impressed with Namesco

Besvarelse fra names.co.uk
Four stars rather than five because it all started badly. But the end result was excellent, just like all my other dealings with Namesco have been.
I reported that suddenly my emails to Gmail users were failing to get through. The response was an AI-generated screed that told me far more than I ever wanted to know about email authentication, nameserver providers, DKIM and SPF. Eight paragraphs of it. I sent an expostulatory reply saying I was just a punter wishing to continue doing what I had been doing for years. This triggered an intervention from an actual Namesco person, who verified the nameserver aspects, asked for an example email, expertly diagnosed the problem and fixed it there and then. So all's well that ends well.

Besvarelse fra names.co.uk
Scammer, i bought the domain co.uk and without any explanation they banned the domain
It will costs your business, beware its fraud , it favours UK Customers. I have all proofs and details , First they will give domain and later take away from you if you're outside of UK,

Besvarelse fra names.co.uk
Thank you so much to Duncan Shaw, James and the wider team at NamesCo who successfully helped me to transfer and renew my domain after a complete mix up left by BT.

Besvarelse fra names.co.uk
Quick response and helpful telephone conversation.

Besvarelse fra names.co.uk
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