Home Appliance Guard Anmeldelser 

2.472
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

I have always had great service from Home Appliance Guard and very pleased with my service this time as well but felt that I could have had better communication as to what was happening with the appli... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Engineer booked in for 3 days after initial call made, but do have the option to choose a suitable date, had to wait 2 weeks for parts as 1 wasn't available. Repair ended up being fidlier than expecte... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had an issue with our oven, got in touch with Home Appliance Guard who took details down about the problem and model number etc. The next day we were rung up by an engineer who gave us repair date... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The Engineer turned up between the times specified and this was a follow up appointment He was very courteous and friendly explained what he was doing and finished the job excellently I would reco... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Hvidevareservice

Skrevet af virksomheden

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(2.472)

730 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

They were helpful and efficient

They were helpful and efficient, my washing machine was fixed within 48hour after reporting it not working, pleasant and helpful technicians.

8. september 2026
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Indiana,

This is excellent news your Washing Machine is now back up and running!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Engineer booked in for 3 days after…

Engineer booked in for 3 days after initial call made, but do have the option to choose a suitable date, had to wait 2 weeks for parts as 1 wasn't available. Repair ended up being fidlier than expected but engineer went above and beyond to get it fixed!

14. september 2026
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Cath,

We're pleased that in the end the appliance could be fixed!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

The engineer was very knowledgeable

The engineer was very knowledgeable, courteous and professional. Great job!

9. september 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Alan,

We are very happy to hear this type of feedback on your experience.

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

The engineer sent was very…

The engineer sent was very knowledgeable, courteous,professional. Job well done!

10. september 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Mrs Papageorgi,

We are delighted we could help!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

I've been with this company for years

I've been with this company for years, always found them very reliable. They also seem to find good businesses to carry out the work for them. I would thoroughly recommend them.

9. september 2026
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Heather,

We are very happy based on your experience you would recommend us.

Many thanks
Justin

Bedømt til 4 ud af 5 stjerner

Advance Warning of Appointment Time Change

Home Appliance Guard have been excellent - except that the company they referred me to to come and fix my washing machine arrived 15mins earlier than scheduled with no advance warning and no request whether it would be OK. As it was scheduled for 9am, 15 mins was significant - luckily I was dressed!!

7. september 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi CeePee,

We appreciate the feedback on your engineer visit.

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Sadie was very polite and helpful

Sadie was very polite and helpful. I have been with Homeguard for many years and have found them approachable and ready to accommodate a customers needs.

8. september 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi,

We are always happy to help and we appreciate your loyalty!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Customer service really helpful

Customer service really helpful. Kept informed of everything by email and txt. Engineer came in the time slot I was given. Janis was polite, explained what he was doing, fixed problem quickly and efficiently.

8. september 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Carol,

This is great to hear that the issue with the appliance could be sorted out!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Great service

Great service, engineer was out within 3 days to fix my washing machine, it needed a new part, Mark Ward from the Domestic Heroes team had the part needed on his van and it was fixed in no time, nice guy thankyou.

4. september 2026
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Barbara,

We are pleased the job was successful!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Great service

Shannon was very helpful and helpful

7. september 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Gerald,

We are delighted to hear this feedback!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Excellent engineer

Excellent engineer

7. september 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Stephen,

This is great news that the engineer experience was positive.

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Janis arrived on time

Janis arrived on time. He was polite and informed me of job progress throughout.

7. september 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Anne,

We're happy that you were kept informed of how the job was progressing as we know how important this is.

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Good customer service as always a very…

Good customer service as always a very friendly and helpful 😊 I'm sorry I couldn't remember the date exactly.

12. august 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Joanna,

Great to hear we could assist you once again!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Answered the phone quite quickly we're…

Answered the phone quite quickly we're very helpful passing me through to the repairs line once my original enquiry was dealt with. The engineer rang me within 24 hrs and I only had to wait a couple of days for the part to arrive and be fitted

3. september 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Susan,

This is great to hear the turnaround was fast, so you didn't have to be without your appliance for too long!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

How helpful janis is.

I was glad to see janis again, he is caring and a very nice person to talk to. He always has a smile on his face, and very helpful, he is like a gentle giant because he is so tall.He always manages to sort the problem and is very efficient.

4. september 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Elizabeth,

This is lovely feedback to receive on the engineer experience you had.

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Friendly, pleasant and efficient

We have met Yanis before. He came to fix our old LG machine. Nice to see him again with our newish machine. He’s friendly, efficient and sorted out our washing machine quickly. Thank you Yanis. Very pleased.

3. september 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Hazel,

This is amazing that your Washing Machine could be sorted!

Many thanks
Justin

Bedømt til 5 ud af 5 stjerner

Recommended

Me and my good lady gave been with Home Appliance Guard for 10+ years and the service from reporting any fault has been dealt with in a very profeesional and courteous manner, from the first phone call to the engineer visiting and resolving problem. To add the engineer Yanis was first class.

3. september 2026
Uopfordret anmeldelse
Home Appliance Guard-logo

Besvarelse fra Home Appliance Guard

Hi Stephen.

We appreciate your loyalty and we're always happy to help.

Many thanks
Justin

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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