I have always had great service from Home Appliance Guard and very pleased with my service this time as well but felt that I could have had better communication as to what was happening with the appli... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Engineer booked in for 3 days after initial call made, but do have the option to choose a suitable date, had to wait 2 weeks for parts as 1 wasn't available. Repair ended up being fidlier than expecte... Se mere
Virksomheden har svaret
We had an issue with our oven, got in touch with Home Appliance Guard who took details down about the problem and model number etc. The next day we were rung up by an engineer who gave us repair date... Se mere
Virksomheden har svaret
The Engineer turned up between the times specified and this was a follow up appointment He was very courteous and friendly explained what he was doing and finished the job excellently I would reco... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Kontaktoplysninger
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
- 0800 652 6789
- Customer-SupportTeam@HomeApplianceGuard.co.uk
- www.homeapplianceguard.co.uk
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience thank you for fixing…
Great experience thank you for fixing my tumble dryer
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Home Appliance Guard
Hi Julie,
We are delighted your Tumble Dryer is working!
Many thanks
Justin
Very good service
Very happy with the repair. Service was very good
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Home Appliance Guard
Hi Shoanne,
This is fantastic news to hear!
Many thanks
Justin
Very friendly and proffessional
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Home Appliance Guard
Hi,
We appreciate the kind feedback.
Many thanks
Justin
Besvarelse fra Home Appliance Guard
Hi Kim,
Thank you for your review.
I'd like to learn more about your concerns so I can look into this for you and see how we can help.
Please contact me at customerservices@homeapplianceguard.co.uk, and I'll be happy to assist.
Kind regards,
Charley
Bee was so lovely & easy to speak to
Bee was so lovely & easy to speak to. So helpful & knew what she was doing so refreshing to speak to someone so nice thank you for your help Bee 😁
17. august 2026
Uopfordret anmeldelse
Besvarelse fra Home Appliance Guard
Hi Mairi,
This is fantastic news that we could assist you!
Many thanks
Justin
Besvarelse fra Home Appliance Guard
Hi Jane,
Great feedback to receive! We appreciate it.
Many thanks
Justin
Repair to cooker
Repair men was friendly and completed the job in good time . Arrived at the time slot he said .
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Home Appliance Guard
Hi Vicky,
This is great news the job was completed with minimal hassle.
Many thanks
Justin
Besvarelse fra Home Appliance Guard
Hi Mrs Maher,
We are delighted you were happy with the outcome.
Many thanks
Justin
EXCELLENT CUSTOMER CARE
ACTUAL CUSTOMER CARE. Always informed of progress of repair. Excellent service all round. Staff very polite and empathetic to the situation.
5. august 2026
Besvarelse fra Home Appliance Guard
Hi Mr Walsh,
We are delighted to have provided a positive outcome!
Many thanks
Justin
Bee was very knowledgeable and helpful…
Bee was very knowledgeable and helpful in understanding what the situation was with my product disfunction and was earnest in her approach to help. I give her 5 stars on all counts as she went above and beyond.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Home Appliance Guard
Hi Jo,
We are so pleased we could assist you over the phone with your query!
Many thanks
Justin
Timeslot
Turned up on the day, though a little later than the expected time slot, not guaranteed of course .
Did a good job .
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Home Appliance Guard
Hi Paul,
We are pleased we could provide a positive outcome for the job.
Many thanks
Justin
Really helpful staff, no sense of being pressured.
Really helpful staff giving no sense of rushing me to make a decision. Answering clearly any questions asked. Being fully knowledgeable about their services and being respectful and pleasant in how they speak to their customers.
11. august 2026
Besvarelse fra Home Appliance Guard
Hi Sandy,
This is great feedback to hear. We're always happy to help.
Many thanks
Justin
Good service and delivery of new TV.
11. august 2026
Besvarelse fra Home Appliance Guard
Hi Susan,
We're delighted we could assist you!
Many thanks
Justin
Good service
Staff on the phone are always helpful get everything sorted out really quickly, and always a good service from the repair people
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Home Appliance Guard
Hi Marie,
This is great feedback to receive!
Many thanks
Justin
Had excellent help from Bee today when…
Had excellent help from Bee today when I called, she booked in my repair but there was also a couple of issues with my account which she sorted for me. Excellent service
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Home Appliance Guard
Hi Paul,
We are thrilled we could be there to help with any queries.
Many thanks
Justin
I was told one price for a year and…
I was told one price for a year and charged for 3 so not happy
28. juli 2026
Besvarelse fra Home Appliance Guard
Hi Corinna,
Thank you for your feedback.
I'm sorry to hear you're unhappy with the charge. I'd like to look into this for you, so please email us at customer.support@homeapplianceguard.co.uk with a little more information about the price you were quoted. I've checked your account and can't see any discrepancies, but I'm happy to investigate further.
Many thanks,
Charley
Veryprompt and efficient carried outthe…
Veryprompt and efficient carried outthe repair very well
7. august 2026
Besvarelse fra Home Appliance Guard
Hi Tony,
This is fantastic to hear this praise.
Many thanks
Justin
Jay was extremely helpful
Jay was extremely helpful and knowledgeable and explained everything I needed to know today regarding making a claim
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Home Appliance Guard
Hi Vicki,
We are delighted we could assist you through the process.
Many thanks
Justin
From my phone call to completion…
From my phone call to completion of work on my washing machine the service was excellent, polite and helpful from reporting the fault to aranging an engineers visit for assessment and then engineer to complete work was smooth and I was informed every step if the way. A***
7. august 2026
Besvarelse fra Home Appliance Guard
Hi Daphne,
We're very happy to hear that throughout you were satisfied with the service provided!
Many thanks
Justin
Home Appliance Guard Service
I was really impressed with how quick Home Appliance Guard got an engineer to repair my dishwasher.
The engineer was polite, cleaned up everything after making the repair l. A quality service I would recommend
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Home Appliance Guard
Hi Nicholas,
We're delighted to receive a review on your engineer experience!
Many thanks
Justin
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.