This is my 2nd time purchasing from these guys and I can't recommend them enough. Advice, service and support is unparalleled. JP was so patient with all my questions during product selection and hel... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had an issue with an electric boiler and from start to finish John in technical support was excellent t and helped us diagnose and fix the issue, also had the relevant parts required out and delivered... Se mere
Virksomheden har svaret
Today I have had a great experience with THE EHC , in poticular with one of there staff called John I rang this morning regarding my electric boiler tripping out due to being air locked after... Se mere
Virksomheden har svaret
THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY. THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT. THE BOILER WORKS RE... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af kedler
- også i
- Kedel- og opvarmningstjeneste
- Leverandør af varmeudstyr
- Leverandør af varmtvandssystemer
- Radiatorbutik
- Varmeentreprenør
Om The Electric Heating Company Ltd
Skrevet af virksomheden
The Electric Heating Company (EHC) are one of the UK's leading suppliers of electric heating and hot water products in the UK since 2005. Using our expert knowledge and experience, we have developed our product portfolio to accommodate almost any Central Heating and Hot Water requirement.
Our systems are designed to comply with the latest building regulations and Domestic Heating Compliance Guide as all our central heating products can be installed as fully controllable systems.
We are renowned for always putting the customer first and have won National customer service awards in recognition of our efforts. From initial enquiry to completed order we believe in focusing our attention on customer care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products. We take great pride in the level of customer service we provide.
Our product knowledge and product support are unrivalled in the heating and hot water industry. EHC is a one stop shop for the most comprehensive range of quality Electric Heating products such as the:
Comet & SlimJim Electric Boilers
DSR Combination Electric Radiators
Solaris, Edge, ecoSAVE and Visage Panel Heaters
Neptune Unvented Stainless Steel Cylinders and Water Heaters
Air Source Heat Pumps
Heating Controls and Accessories
Kontaktoplysninger
Third Road Blantyre Industrial Estate, G72 0UP, Glasgow, Storbritannien
- 01698 820533
- info@electric-heatingcompany.co.uk
- www.electric-heatingcompany.co.uk
4,9
Fremragende
889 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The customer service was excellent even…
The customer service was excellent even on the phone. I asked questions and replied were pleasantly given.
6. oktober 2026
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review, Paulina.
We're delighted to hear you received excellent customer service and that all your questions were answered clearly and helpfully. Providing friendly, knowledgeable support is something we always strive for, so your feedback is greatly appreciated.
Kind regards
The Electric Heating Company
Satisfied Customer
Received help to locate the required replacement item from pleasant members of staff and item was delivered promptly and well packaged.
1. oktober 2026
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review.
We're pleased to hear our team could help you identify the correct replacement item and make the process straightforward. It's also great to know the order arrived promptly and well packaged.
We appreciate your feedback and thank you for choosing EHC.
Kind regards
The Electric Heating Company
Buy from the Best!
This is my 2nd time purchasing from these guys and I can't recommend them enough. Advice, service and support is unparalleled. JP was so patient with all my questions during product selection and helped us out not only with delivery slots but when we had a problem with installation (not their product) identified what had been done wrong and gave instruction on how to put it right. He also came back to me straight away and didn't leave me hanging, so appreciated. Products, knowledge and customer service top notch - will defo be back again for the next project. Thank you from a genuine customer.
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review.
We're delighted to hear you've chosen EHC for a second project and that the advice, service and support lived up to your expectations once again. It's especially pleasing to hear that JP was able to help throughout the selection process and provide assistance when challenges arose during installation.
Thank you for your continued trust in EHC. We look forward to supporting you on your next project.
Kind regards
The Electric Heating Company
Had an issue with an electric boiler…
Had an issue with an electric boiler and from start to finish John in technical support was excellent t and helped us diagnose and fix the issue, also had the relevant parts required out and delivered within a day so I highly rate these as a company. Very good !!
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review, Drew.
We're pleased to hear John was able to help diagnose the issue and get everything resolved quickly. Having the right support and replacement parts available when they're needed is something we take great pride in, so it's fantastic to receive feedback like this.
Thank you for your recommendation and for taking the time to share your experience.
Kind regards
The Electric Heating Company
Spoke to the nicest person technical…
Spoke to the nicest person technical guy and was the most helpful told me what he thought was wrong and how best to save money couldnt be more helpful.
29. september 2026
Uopfordret anmeldelse
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review, Natalie.
We're delighted to hear you found our technical team so helpful. Providing honest, practical advice and helping customers find the most cost-effective solution is exactly the approach we aim for, so it's wonderful to receive feedback like this.
Thank you for taking the time to share your experience.
Kind regards
The Electric Heating Company
THE AFTER SALES SERVICE IS SECOND TO…
THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY.
THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT.
THE BOILER WORKS REALLY WELL, SOMEWHAT BETTER THAN MY GAS BOILER.
CONTROLS ARE EASY TO GET USED TO, THE BOILER DOES EVERYTHING WELL, CANNOT FAULT IT.
HEATING AND HOT WATER ARE VERY GOOD .
I CAN RECOMMEND THIS COMPANY TO ANYONE WHO IS THINKING OF GETTING AN ELECTRIC COMBI BOILER.
25. september 2026
Uopfordret anmeldelse
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review, Leslie.
We're thrilled to hear you've had such a positive experience with both the boiler and the support from our team. It's great to know the delivery, performance, controls and after-sales service have all met your expectations.
Your recommendation means a great deal to us, and we appreciate you taking the time to share your experience.
Kind regards
The Electric Heating Company
Excellent after care
Excellent after care, they are always so helpful. Any questions they will always find the answers and advise what is recommended. Can’t get a better electric boiler and aftercare service like this anywhere. 100% recommendations
22. september 2026
Uopfordret anmeldelse
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review, Bobby.
We're delighted to hear you've been so pleased with both the boiler and the support you've received from our team. We always aim to provide helpful advice and reliable aftercare, so it's fantastic to know that has made a difference.
Thank you for your recommendation and continued support.
Kind regards
The Electric Heating Company
Today I have had a great experience…
Today I have had a great experience with THE EHC , in poticular with one of there staff called John
I rang this morning regarding my electric boiler tripping out due to being air locked after being left unused all summer and John was strait on the case , diagnosing and then talking me through about if I’m confident what it requires to sort it out
Fantastic well mannered service
Thankyou mr John Webb
21. september 2026
Uopfordret anmeldelse
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review.
We're delighted to hear John was able to quickly identify the cause of the issue and talk you through the steps needed to get your boiler back up and running. It's great to know you found the support helpful, professional and easy to follow.
We'll be sure to pass your kind comments on to John. Thank you for taking the time to share your experience.
Kind regards
The Electric Heating Company
I'm so happy with my bathroom towel …
I'm so happy with my bathroom towel heater, which I recently received from Electric heating company .The heating from this unit is well satisfactory, is easy to operate.and the delivery service was excellent.
E. Portsmouth
17. juni 2026
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review.
We're delighted to hear you're so pleased with your towel heater and that it has met your expectations. It's great to know you found it easy to use and that the delivery service was excellent.
Thank you for choosing EHC and for taking the time to share your feedback.
Kind regards
The Electric Heating Company
Excellent technical help diagnosing the…
Excellent technical help diagnosing the fault and quick delivery of the correct part.
25. august 2026
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review, Ian.
We're glad our technical team could help diagnose the fault and ensure the correct replacement part was supplied quickly. Thank you for taking the time to share your experience.
Kind regards
The Electric Heating Company
Fantastic company to deal with
Fantastic company to deal with. John is very helpful and helps identify and resolve issues quickly.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review.
We're pleased to hear John was able to help identify the issue and get things resolved quickly. Providing prompt, knowledgeable support is something we take great pride in, so your feedback is greatly appreciated.
Kind regards
The Electric Heating Company
2nd time calling the tech support line
2nd time calling the tech support line, both times it’s been great to have expert knowledge on the end of the phone.
Helped successfully diagnose the issue quickly with direct easy steps to follow. Other manufacturers could learn from these guys.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review.
It's great to hear our technical team were able to help diagnose the issue quickly and provide clear, straightforward guidance. We're especially pleased that you've had the same positive experience on more than one occasion. Your comments are greatly appreciated.
Kind regards
The Electric Heating Company
great service and back up from the guys…
great service and back up from the guys at ehc…. john and rob in technical helped with any questions and problems we encountered during install… fitted a mercury combi boiler and was impressed with the ease of fitting and output of domestic water… great boiler if you don't need a lot of hot water…. ie no bath in property… would not hesitate to use this company in the future
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review, Jim.
We're delighted to hear the installation went smoothly and that you were impressed with the Mercury combi boiler's performance. It's great to know John and Rob were on hand to support you throughout the process and answer any questions along the way.
Thank you for your recommendation. We look forward to supporting you again in the future.
Kind regards
The Electric Heating Company
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review.
We're pleased we could help identify and confirm the correct product for your requirements. Thanks for taking the time to share your feedback.
Kind regards
The Electric Heating Company
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review.
It's great to hear everything went smoothly and that we delivered exactly as promised. We appreciate you taking the time to share your feedback.
Kind regards
The Electric Heating Company
Excellent Service
Dealt with a warranty replacement for a bespoke radiator. Speedy response and great comms.
2. juli 2026
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review, William.
We're pleased to hear the warranty replacement was handled quickly and that you were kept informed throughout the process. Thank you for your feedback and for choosing EHC.
Kind regards
The Electric Heating Company
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review, Laeeq.
We're pleased to hear you found our team responsive and helpful. We appreciate you taking the time to share your feedback.
Kind regards
The Electric Heating Company
Gave me exactly what I ordered
I got a cylinder made to order when I struggled to find it anywhere else. Top marks
15. juni 2026
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review, Ian.
We're delighted we could provide the cylinder you needed when other options were proving difficult to find. It's great to hear everything worked out as expected. Thanks for the top marks! (And your continued support!!)
Kind regards
The Electric Heating Company
You had the part that I needed
You had the part that I needed albeit that the previous two parts failed after a single use
26. juni 2026
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review Peter.
We're pleased we were able to supply the part you needed. We also appreciate your feedback regarding the previous parts, and we're glad we could assist in getting a replacement when required.
Your feedback will be given to the head of technical.
Kind regards
The Electric Heating Company
Honest, genuine and experienced electricians.
For once these people are honest, genuine and know what their talking about. Trust me, you can relax if your'e about to use them. I had 10/10 experience with a faulty boiler.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Electric Heating Company Ltd
Thank you for your review, Tamsin.
We’re pleased to hear you felt confident and well supported while the issue was being resolved. Providing clear, honest advice is something we take seriously, so your feedback is greatly appreciated.
Kind regards
The Electric Heating Company
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