Looking for a vertical designer Radiator and saw the advert on GB News. Basically it then became part of my usual research into prices, delivery date size etc. The price was right (Isn't that's what... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rush job requiring a really quick turn around. Super helpful staff who were available to answer a phone call, as opposed to going round the houses and filling in web based enquiry forms! Ordered and c... Se mere
Virksomheden har svaret
This would have been a 5 star review, however my radiator arrived damaged. I contacted the customer service team who did respond quickly and offered me a partial refund and some touch up paint for the... Se mere
Virksomheden har svaret
We ordered a vertical 1.6 metre Galaxy Blue radiator for the bathroom, we chose this company based on reviews and value for money. The website is really user-friendly as well. The first radiator arr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Radiator Warehouse offers a full range of designer radiators and towel radiators to suit all rooms and sizes for various heat output requirements. We offer same day collection during opening times and free UK delivery. Our support team is happy to help with any questions you may have call us on 01772 280135 or chat with our experts online.
Kontaktoplysninger
Rhodes House, 6-18 Tulketh Brow, PR2 2SH, Preston, Storbritannien
- 01772 280135
- info@theradiatorwarehouse.com
- theradiatorwarehouse.com
4,8
Fremragende
901 anmeldelser
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Job done
The wrong product was sent. But all was sorted out no problems. The follow up call and offer of a good will gesture was appreciated
21. marts 2026
Besvarelse fra The Radiator Warehouse
Hi Nik, thanks for your feedback, and I’m sorry to hear the wrong product was sent.
I did try to call to discuss this, but unfortunately the call was ended before we could speak. We would have really appreciated the opportunity to look into this and resolve it for you.
All of our products are scanned out before despatch, so it’s likely this issue may have occurred due to a courier label mix-up during transit.
We’re glad to hear the item still matched and looks good, but please do feel free to get back in touch with us directly so we can review this further. Thank you - Cameron, Sales Manager
Delivery control issues
Products are as required. Had no problem with the compact radiators but was unable to get any control or say in the vertical radiator delivery which was also a different timescale to the compact ones. This would definitely put me off ordering again as I'm ordering for Customers not myself
26. marts 2026
Besvarelse fra The Radiator Warehouse
Hi Owen, thank you for your review, we’re pleased the products met your requirements.
Regarding the vertical radiator delivery, we do provide advance notification the evening before, along with options to rearrange if needed. These items can sometimes follow a slightly different schedule, but we’re always able to offer flexibility where we’re notified in advance, including coordinating same-day deliveries.
We’ll reach out to you directly to go through this and help ensure a smoother experience next time. Thank you - Cameron, Sales Manager
Besvarelse fra The Radiator Warehouse
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Friendly and very helpful over the…
Friendly and very helpful over the phone. Delivery arrived when promised. Brilliant product
7. marts 2026
Besvarelse fra The Radiator Warehouse
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Excellent service and delivery is so…
Excellent service and delivery is so fast.
I am so impressed with the quality of my radiators and the prices are excellent.
23. marts 2026
Besvarelse fra The Radiator Warehouse
Hi Lilian, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
This would have been a 5 star review
This would have been a 5 star review, however my radiator arrived damaged. I contacted the customer service team who did respond quickly and offered me a partial refund and some touch up paint for the radiator. It's a shame as I imagine the damage was done by the courier company so perhaps this needs looking into more.
23. marts 2026
Besvarelse fra The Radiator Warehouse
Hi Natalie, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
The item was really quick in…
The item was really quick in arrivingand I am happy with the product
22. marts 2026
Besvarelse fra The Radiator Warehouse
Hi Morrison, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Great services delivered on time, once fitted, works a treat looks great
Everything from ordering to delivery to use of radiator all great and looks great too, no faults
20. marts 2026
Besvarelse fra The Radiator Warehouse
Hi Diane, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
The products i received from Radiator…
The products i received from Radiator warehouse were excellent i choose the anthracite grey the product and the easy installation was second to none. I will be definitely purchasing more on my next upgrade of my house
10. april 2025
Besvarelse fra The Radiator Warehouse
Hi Ray, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Rapid and efficient delivery and superb…
Rapid and efficient delivery and superb customer service
20. marts 2026
Besvarelse fra The Radiator Warehouse
Hi Graham, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Besvarelse fra The Radiator Warehouse
Hi Bob, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Great service
12. marts 2026
Besvarelse fra The Radiator Warehouse
Hi Michelle, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Fast delivery
Ordering was easy site well set out,information about product easy to find.
Delivery very quick and on time,radiator placed right where I needed it.
19. marts 2026
Besvarelse fra The Radiator Warehouse
Hi William, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Besvarelse fra The Radiator Warehouse
Hi David, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Besvarelse fra The Radiator Warehouse
Hi John, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Besvarelse fra The Radiator Warehouse
Hi Mrs P, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Couldn't supply the radiator even…
Couldn't supply the radiator even though they said it was in-stock when I ordered online. When they get your money they then tell you not in-stock.
Seems like a con to get your money
15. marts 2026
Besvarelse fra The Radiator Warehouse
Hi Robert, thank you for your feedback. We’re really sorry to hear about your experience and understand how frustrating this situation must have been.
We’d like to reassure you that we are absolutely not attempting to mislead or “con” anyone. Occasionally, stock discrepancies can occur due to timing issues between our online system and general availability, but we appreciate how disappointing this is when it happens.
We have tried to contact you directly to discuss this further and resolve the issue, but haven’t yet been able to reach you. Please do get in touch with us at your convenience so we can investigate properly and put things right. Thank you – The Radiator Warehouse
Website is super easy to use
Website is super easy to use, courtesy call is a very nice touch to inform of delivery date, gain an email also, fast delivery, second time using Radiator warehouse, highly recommended 5⭐️
14. marts 2026
Besvarelse fra The Radiator Warehouse
Hi Gordon, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Got theorder right first time
13. marts 2026
Besvarelse fra The Radiator Warehouse
Hi David, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Great product and service
Great product and service. Carrier damage radiator in transit. R/W dispatched a new radiator same day.
5. marts 2026
Besvarelse fra The Radiator Warehouse
Hi Rob, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Dette er Trustpilot
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