This is my 2nd time purchasing from these guys and I can't recommend them enough. Advice, service and support is unparalleled. JP was so patient with all my questions during product selection and hel... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
This is my 2nd time purchasing from these guys and I can't recommend them enough. Advice, service and support is unparalleled. JP was so patient with all my questions during product selection and hel... Se mere
Virksomheden har svaret
Had an issue with an electric boiler and from start to finish John in technical support was excellent t and helped us diagnose and fix the issue, also had the relevant parts required out and delivered... Se mere
Virksomheden har svaret
Today I have had a great experience with THE EHC , in poticular with one of there staff called John I rang this morning regarding my electric boiler tripping out due to being air locked after... Se mere
Virksomheden har svaret
THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY. THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT. THE BOILER WORKS RE... Se mere
Virksomheden har svaret
Skrevet af virksomheden
The Electric Heating Company (EHC) are one of the UK's leading suppliers of electric heating and hot water products in the UK since 2005. Using our expert knowledge and experience, we have developed our product portfolio to accommodate almost any Central Heating and Hot Water requirement.
Our systems are designed to comply with the latest building regulations and Domestic Heating Compliance Guide as all our central heating products can be installed as fully controllable systems.
We are renowned for always putting the customer first and have won National customer service awards in recognition of our efforts. From initial enquiry to completed order we believe in focusing our attention on customer care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products. We take great pride in the level of customer service we provide.
Our product knowledge and product support are unrivalled in the heating and hot water industry. EHC is a one stop shop for the most comprehensive range of quality Electric Heating products such as the:
Comet & SlimJim Electric Boilers
DSR Combination Electric Radiators
Solaris, Edge, ecoSAVE and Visage Panel Heaters
Neptune Unvented Stainless Steel Cylinders and Water Heaters
Air Source Heat Pumps
Heating Controls and Accessories
Third Road Blantyre Industrial Estate, G72 0UP, Glasgow, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service from the technical department in regard to our ehc replacement radiator. Quick turnaround and great communication. Can highly recommend.

Besvarelse fra The Electric Heating Company Ltd
The patience, understanding and knowledge, given to and shared with me, on my recent contact with EHC has been excellent. I have communicated with EHC, on a few occasions and have always found EHC to be easy to access and always extremely helpful and courteous. My recent contact, with EHC, stemmed from horrendously complicated issues (not of their making) with my internet service, that had knocked all my internet connections off. EHC, were one of my contacts ,affected. It took a lot of time and patience, to get the issues sorted out. Throughout my contact with EHC I was treated with immense patience and courtesy, by their agent Rob. I cannot praise him enough, for how he put me at ease and helped me navigate, the complex issues I was faced with. In Rob's absence I was, also helped by his colleague John and he, too, was extremely helpful. If a staff 'award scheme' exists I'd put them both up for recognition. Well done EHC.
A.Mcr

Besvarelse fra The Electric Heating Company Ltd
We have had excellent customer service from the Team, both before and after installation. John in particular has always been keen to help see that we understand and get the best from the system they supplied. Slim Jim boiler with hot water storage tank has been great.

Besvarelse fra The Electric Heating Company Ltd
Quick response - excellent service! Logged a request today and got a call today regarding a faulty panel.
John was very helpful - great service.

Besvarelse fra The Electric Heating Company Ltd

Besvarelse fra The Electric Heating Company Ltd
We recently used The Electrical Heating Company and were so impressed with the exceptional customer service we received. John in the technical department was amazing! He guided us through the process of adjusting our boiler and was extremely kind, knowledgeable, and genuinely helpful. Nothing was too much trouble – he took the time to explain everything clearly and made the whole experience completely stress-free. It’s rare to come across service this good these days, and we wouldn’t hesitate to recommend them to anyone. Thank you, John!

Besvarelse fra The Electric Heating Company Ltd
I phoned EHC technical department for assistance to downrate my boiler. John couldn’t be more helpful, he talked me through the process & I had the job done in minutes. These EHC boilers are the future of heating if we can get the government to reduce the cost of electricity.

Besvarelse fra The Electric Heating Company Ltd
I had an issue with my boiler and spoke to John in the technical department. John dealt with my issue in a professional and extremely helpful manner. He could not be more helpful and was able to resolve my issue. His knowledge and customer service was outstanding.

Besvarelse fra The Electric Heating Company Ltd
Ordered a replacement part, dispatched immediately and delivered next day!

Besvarelse fra The Electric Heating Company Ltd

Besvarelse fra The Electric Heating Company Ltd
The EHC technical team helped us to identify the part we needed and showed us how to order it online. Delivery was prompt and we fitted it the same day it arrived. Problem solved. Thank you.

Besvarelse fra The Electric Heating Company Ltd
I spoke to John on the phone and he was extremely helpful, asked me several questions and was able to diagnose what part my boiler needed. The part arrived really quickly. Great service!

Besvarelse fra The Electric Heating Company Ltd
brilliant service and quick delivery great after service

Besvarelse fra The Electric Heating Company Ltd
Ordered a cylinder, boiler and controls and all came promptly. I had a question/problem on setting up and I emiled EHC and received a very helpful reply with set up instruction and all was resolve. Very Helpful,

Besvarelse fra The Electric Heating Company Ltd
I have had my boiler for over 4 years with the extended 5 year guarantee and not a single problem.
I recently had an issue and the guys Mark and John in the maintenance team went over and above to solve the issue.
I would not hesitate to buy their products again.
Great product and great service.

Besvarelse fra The Electric Heating Company Ltd
Excellent communication, before, during and after my purchase. Helped me to sort out some problems I had with my payment. Ensured that my delivery arrived OK.

Besvarelse fra The Electric Heating Company Ltd
John in Technical is an absolute guru and a joy to deal with, proudly helping us with our electric boiler since 2007.
Looking forward to hot radiators and talking to you next time we need your help.
Thanks John!!

Besvarelse fra The Electric Heating Company Ltd
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.