I made an order during Nov 2025 and selected 2 days shipping with extra cost but unfortunately they are fooling me with there reply by texting there number also no reply in the email. Very bad experi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Pas op dit zijn bedriegers. In november 2025 heb ik een bladder voor Duotone-wing besteld en tot op vandaag is die nog niet geleverd. Na de bestelling en betaling krijg je correct een betaalbewijs... Se mere
Took my money, advised a fake shipping / tracking address, then admitted the item was never available or sent. Have subsequently refused to process my refund despite over a dozen attempts from me to g... Se mere
I ordered some DTK kite spare parts, ION accesories and 2023 ION wetsuit. Order got delayed 2 weeks due to Ion supply problem, the order missed one acccesory and the wetsuit got the wrong zip loca... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Surf-Store.com is an esteemed online hub for water sports enthusiasts, offering an impressive catalog of over 2000 products catering to kitesurfing, windsurfing, stand-up paddleboarding (SUP), and the exhilarating sport of wingsurfing. Our extensive range includes everything from boards, sails, wings, and foils to wetsuits and a variety of essential accessories. Born from a genuine passion for the ocean and surfing, our store is not just about selling high-quality equipment; we are dedicated to providing expert advice and fostering a supportive community. We pride ourselves on our commitment to customer satisfaction, ensuring a seamless and efficient shopping experience. With a promise of quick delivery, ranging from 1 to 7 working days, and personalized customer service, we cater to both beginners and seasoned water sports enthusiasts alike. Surf-Store.com is your reliable source for all your water sports needs, ready to ship your next adventure to your doorstep.
Kontaktoplysninger
Slovenia, 1000, Ljubljana, Slovenien
- +38671604980
- info@surf-store.com
- surf-store.com
2,1
Under middel
137 anmeldelser
Har besvaret 42 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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Great value gear
Great value gear. Patrick was very helpful when there was a tax mix up. He magnanimously agreed to honour the website price despite the increase due to tax. Was most helpful and would highly recommend!
Eoghan
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank you for review!
Customer service on point
Customer service on point. I was very well advised before my purchase and everything arrived on time as promised. Will purchase again from this website in the future for sure!
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank you for reviewThank you for sharing your wonderful experience! We’re so pleased to hear that our customer service team was able to assist you effectively and guide you toward the right purchase.
It’s fantastic to know your order arrived on time as promised—that’s exactly the kind of service we strive to deliver. We truly appreciate your trust and can’t wait to welcome you back for your next purchase.!
Great shopping experience
Shopping at Surf-Store is a great experience! Not only top brands windurfing material is proposed at very competitive prices, in addition the attitude of Patrik is very professional, precise and customer friendly. I will shop again and recommend the Surf-Store to friends.
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank you Mr.Roberto! Wish you great windsurfing days with new gear!
Rápidos y resolutivos
Rápidos y resolutivos a pesar de la distancia con buena comunicación y unos precios ajustados en comparación con otros sitios.
27. september 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank you for review !
Fast, friendly, uncomplicated.
Fast, friendly and uncomplicated communication. Can highly recommend this shop.
16. september 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank you for review Dan!
Fast delivery and good service 👍
20. september 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank you for review Iztok!
Very good surf shop
Very good surf shop, good people, excellent contact via WhatsApp. At least me will only order here in the future!
22. september 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank you very much Mr.Holger!
Besvarelse fra Surf-Store.com
Krešimir, thank you for review!
I ordered a new 2023 duotone board and…
I ordered a new 2023 duotone board and a duotone kite. They sent me upgrated board 2024, for no additional payment! Very happy with the order. Very good communication from them.
30. august 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Anna thank you for review! Wish you a lot of kitesurfing days:)
Katastrophal
Katastrophal, nur einen Bruchteil der bestellten und bezahlten Ware erhalten! Endlos warten, keine Rückzahlung, erst mit Hilfe von PayPal endlich das Geld zurückbekommen!
26. august 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Vielen Dank für Ihre Nachricht. Zunächst haben wir Ihnen mitgeteilt, dass wir die gewünschte Boardgröße nicht auf Lager haben und es daher etwas länger dauert. Den Wing haben Sie bereits zwei Tage nach Ihrer Bestellung erhalten. Als wir die restlichen Artikel versendet haben, haben Sie die Bestellung storniert, was eine Rücksendung der Artikel notwendig machte. Da Sie eine Rücksendung vorgenommen haben, mussten wir den Wing zurückholen und überprüfen. Wir baten Sie, das Rücksendeformular auszufüllen, in dem steht, dass Rückerstattungen 7-14 Werktage dauern. Der Betrag wurde am 22.08. auf Ihr Bankkonto überwiesen, und Sie sagten, dass Sie den PayPal-Fall schließen würden. Wir haben Ihnen täglich E-Mails geschickt, um Ihnen zu helfen, und erst am 30.09. wurde das Problem gelöst und das Geld zurückerstattet.
Everything went well and fast
Everything went well and fast. I also appreciate nice communication after my purchase! Highly recommend!
22. august 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank you Jaka for review!
Zelo hiter in kvaliteten odziv
Zelo hiter in kvaliteten odziv. Vse super👍
30. juli 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank you for review !
Besvarelse fra Surf-Store.com
Thank you for review!
Great store
Great store! I have broken my windsurfing board and after a few days I got a new board delivered from this store to the campsite in Croatia. Also the stuff is very friendly and helpful.
20. juli 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank you for review! Wish you great wind on holiday!
Fast and great service!
28. maj 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank you for review!
I was literally blown away by the level…
I was literally blown away by the level of professionalism, dedication, determination communication, you name it, from this surf shop. 1st I by mistake ordered 430 mast SDM instead of RDM. They immediately changed the order to the correct one.
How they handled the transportation of my equipment next was epic. So my overall impression of Surf Store is exceptional. Thank You from the bottom of my heart. I recommend this top-notch online shop
28. maj 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank you for review!
I recently purchased the Duotone Kite…
I recently purchased the Duotone Kite foil along with the Pace foil board, and I must say, I'm thoroughly impressed. The combination of the Duotone Kite foil's performance and the Pace foil board's design creates an incredible riding experience. Overall, I highly recommend this setup to anyone looking to elevate their kite foiling game. Delivered with DPD post withou issue in 3 days.
8. april 2024
Uopfordret anmeldelse
Besvarelse fra Surf-Store.com
Thank for review!
I’m very satisfied with shorts which I…
I’m very satisfied with shorts which I ordered for bike. Quality, comfort is really good.
20. marts 2024
Besvarelse fra Surf-Store.com
Thank you for review!
Quick respond,everything fine.
15. februar 2024
Besvarelse fra Surf-Store.com
Thank you for the review and have a great day!
Every step is communicated
Every step is communicated, the goods were the right ones. Received properly.
19. februar 2024
Besvarelse fra Surf-Store.com
Thank you for the review and have a great day!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.