The company always has delightful products, which I love. I have purchased several bracelets and earrings and necklaces, all of which are good quality. Everything arrives promptly and is well wrapped.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely love myPegasus Equilibrium Vitality Bit Bangle in gold and blue. The delivery was super quick and beautifully packaged. I will definitely be ordering other colours for myself! And presents... Se mere
Lovely jewellery, unfortunately I was sent the wrong item. I couldn’t find a contact number to inform someone of the mistake so had to email and wait for a response. The problem was solved as soon as... Se mere
To say that I am disappointed with this company is an understatement. My order was placed on the 19th May and I have still not received anything. I have emailed 4 times requesting a refund and have h... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Pegasus Jewellery is a small, independent UK brand creating meaningful, elegant jewellery inspired by the equestrian lifestyle. We are proud to create quality equestrian jewellery that blends timeless elegance with subtle equestrian influence. Pegasus Jewellery has been proudly established since 2015, and we now send hundreds of orders every week across the UK and beyond. As a small independent business, we do not actively request reviews from customers, which means the feedback shown here represents only a small snapshot of our overall customer experience. We are incredibly grateful for our loyal community, many of whom return to us time and again. We remain committed to personal service, honest quality, and ensuring every customer is happy with their purchase. If ever there is an issue, we are always here to put it right.
Kontaktoplysninger
4 Queensberry Street, DG1 1BL, Dumfries, Storbritannien
- pegasusjewellery.net
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor customer service
Brought two bracelets on the 19th September as birthday presents. one was broken so I emailed immediately and was told a replacement would be sent out. I’ve emailed a number times since and each time told it’s been dispatched but still no bracelet.
Customer service severely lacking
Having been a customer for many years and living the items, I was lucky enough to win a voucher in the £10 lucky bag. Having waited and chased for the voucher for over 3 months, I finally received a discount code and I ordered three items, one being one of the most expensive Items they sell.
This item arrived damaged and I requested a return, which was accepted and they confirmed receipt. To date I have not received any voucher or refund, they refuse to answer my emails and I have been blocked on messenger.
A really shoddy way to treat loyal customers.

Besvarelse fra Pegasus Jewellery
Mystery Bag
A beautiful necklace arrived as my Mystery Bag surprise. Thank you it is lovely. I haven't stopped wearing it. Great service. I will definitely apply for another Mystery Bag.
First time buyer
Amazing choice of beautiful jewellery. The descriptions of the items are detailed and make it easier to decide on your purchase. My items arrived well packaged with a jewellery pouch. The items were for myself but would make a fantastic gift. Very impressed.

Besvarelse fra Pegasus Jewellery
Great service
Great service, I have purchased a few items from Pegasus and they have always been very helpful and the stainless and gold bracelet that I got this week is really nice I an very pleased with it.
Thank you very much for the help and prompt service.

Besvarelse fra Pegasus Jewellery
5 * product and purchase process
Arrived in the timescale advised at point of purchase and item I can not fault for looks and use or use. The sticks are strong so appear to be keeping all bugs well clear of me thank goodness.

Besvarelse fra Pegasus Jewellery
So I bought a necklace and bracelet…
So I bought a necklace and bracelet from this company I only received the braclet emailed to find out where the necklace was told it was late coming back from hallmarking promised to send another one in the post to receive it next day it didn’t turn up explained it was a birthday present I now have an upset daughter with half a birthday present emailed the company 3 times only had one reply not very good customer service and still no necklace!!! Not very happy!!!
Said they refunded me and they definitely didn’t

Besvarelse fra Pegasus Jewellery
Horse shoe necklace
I purchased a horse shoe necklace from pegasus jewelry to the USA and was blown away by the quality and how beautiful it was for my wife. While in shipping it was held by customs and i contacted pegasus and they came through for me by emailing me back quickly (even out of office) with where the necklace was and were extremely kind and helpful. I highly recomend this company and their products. Thank you so much!!

Besvarelse fra Pegasus Jewellery
Beautiful jewellery and fabulous…
Beautiful jewellery and fabulous customer service x
Stunning products and fantastic…
Stunning products and fantastic customer service
My go to for gifts for friends and…
My go to for gifts for friends and family. Have a few items myself too and always receive compliments on them. Both affordable and high quality.
I have bought numerous items over the…
I have bought numerous items over the years, excellent value, prompt service. Certainly will use again.
I have the most gorgeous snaffle…
I have the most gorgeous snaffle necklace and my daughter a snaffle ring. Both beautifully made, delivered on time and we always get compliments about them. Would recommend 100%.
Beautiful products
Beautiful products. Excellent quality and service. Highly recommend.
Great quality!
Great quality, fast delivery and fabulous customer service!! Have purchased for lots of family and myself!
Wonderful Indy company with gorgeous pieces
Bought so many of Kim’s pieces: the silhouette necklace has never left my daughter neck since getting it and the vitality bracelets are superb. We’re a ‘horsery’ household but I love being able to support a small, local business on return for some beautifully crafted and curated pieces!
Love the jewellery
Love the jewellery, think I have the majority of the collection. Well priced and stylish
Silver Bangles
Lovely bangles bought for myself and mum. Good choices too.
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