Excellent service from Sarah Ryder. I'd be back and forth internally and externally to try and resolve an issue regarding one of our fleet vehicles. Sarah knew what questions to ask and who to escala... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had the pleasure of speaking to Felicity today. This lease ended back in 2023, and entirely our fault the paperwork for the retention of a cherished number hadn't been dealt with properly, so the owne... Se mere
Virksomheden har svaret
Spoke with Sam regarding an invoice query and found her to be extremely knowledgeable and helpful. It’s refreshing to speak with someone who can quickly and clearly explain things in a friendly man... Se mere
Virksomheden har svaret
Ash Moon managed my query efficiently and professionally despite an error on my side. Throughout my car lease, have not had any issues with the management of the lease. Regular updates on collectio... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Novuna Vehicle Solutions
Skrevet af virksomheden
Who are Novuna Vehicle Solutions?
Our award-winning industry knowledge, coupled with our unique experience of specially modified commercial vehicles, vans, trailers and plant equipment, means we offer total asset solutions to meet your business requirements and objectives.
Our industry leading approach is recognised and we are the only FN10 leasing company to be fully accredited by the Institute of Customer Service.
Together, we make the important things happen.
Learn More Business Vehicle Leasing Fleet Management Electric Fleet Solutions Electric Car Salary Sacrifice My Novuna VehicleKontaktoplysninger
RG14 2NU, Storbritannien
- 03444 632 900
- novunavehiclesolutions.co.uk
4,9
Fremragende
6 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lukas as always is amazing
Lukas as always is amazing and prompt with responses and goes above and beyond. Lukas is a credit to the company
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Dawn, thank you for your five star review! It's great to hear about your experience with Lukas, we'll be sure to pass on your feedback. Best wishes, Stephen.
Klaudia was very pleasant
Klaudia was very pleasant , understanding and helpful and explained everything to me clearly and provided me with needed information. I can't thank her enough for that!
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Thank you for your five star review! It's great to hear about your experience with Klaudia, we'll be sure to pass on your feedback. Best wishes, Stephen.
Ashley was clear and concise
Ashley was clear and concise
Very helpful
Solved the problem right away
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Ianm, thank you for your five star review! It's great to hear about your experience with Ash, we'll be sure to pass on your feedback. Best wishes, Stephen.
Professional and friendly and took time…
Professional and friendly and took time to hear me explain my issue.
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi William, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
It was handled so great booking my…
It was handled so great booking my first service through Novuna Vehicle Solution
Was so easy thanks 😊
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Roland, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Service absolutely perfect
Service absolutely perfect. Everything fully explained. I will certainly recommend ! 5 stars
29. september 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Mr. Pattie, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
First Communication
I had to get in touch in order to book my first service on my Honda Jazz. I spoke to a guy called Jordan who was extremely kind, very very helpful and most supportive! In fact when i ended the call i said to my Dad what a very nice person he was and my dad who heard the call agreed! Huge thanks and a huge shout out to Jordan! Thank you!!!
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Mark, thank you for your lovely feedback! It’s fantastic to hear Jordan made such a positive impression with his kind and supportive service. We’ll make sure he receives your huge shout-out! Best wishes, Stephen.
Friendly fast reliable service highly…
Friendly fast reliable service highly recommend if your stuck at the road Side and thank u again
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Keeley, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Very helpful
Very helpful, Sam understood my question and answered clearly and professionally
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Ashley was and has always been…
Ashley was and has always been extremely helpful, courteous, attentive and well informed. A credit to the company.
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Kevin, thank you for your five star review! It's great to hear about your experience with Ash, we'll be sure to pass on your feedback. Best wishes, Stephen.
The specialist customer service…
The specialist customer service department really did their best to assist me through a tough time.
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi David, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Professional & Clear Customer Support!
Great Service from Ash! Very clear and concise and professional service!
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Thank you for your five star review! It's great to hear about your experience with Ash, we'll be sure to pass on your feedback. Best wishes, Stephen.
Helpful advice and swift resolution for…
Helpful advice and swift resolution for my query.
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Andrew, thank you for your feedback! It's great to hear about your experience. Best wishes, Stephen.
The experince has been smooth
The experince has been smooth, communcation and been regular and clear. The Delivery of the vehicle was very impressive and the chap was in constant communication throughout the day. The car was delayed being released in Swindon which ment the delivery wasn't until 6:45pm at night, the driver changed the planned and delivered to my home address, which i though was expectional service. it was clear he simply wanted to go the extra mile and out of his way to do so. when he arrived very late on a Friday, he wasn't rusted and gave me his full time and attention, again showing he really care about making sure i was happy and been show the car fully. it was a rare experience to meet a chap genuniely concerned that i received the best service and experience. I am extremely happy with the car and the service i have received from the Novuna team.
25. september 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Terry, hank you for your wonderful feedback! It’s great to hear that the communication and delivery experience exceeded your expectations, despite the delay. We’re especially pleased our driver went the extra mile to make the experience a positive one. Enjoy your new car! Best wishes, Stephen.
Straight forward order process
Lukas was very helpful and quick in replying to all our queries to help us decide which car to go for and can't wait to receive it!
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Mitesh, thank you for your five star review! It's great to hear about your experience with Lukas, we'll be sure to pass on your feedback. Best wishes, Stephen.
Easy and straight forward on the…
Easy and straight forward on the phone,kept up to date, The tyre fitter went above and beyond. Great service.
30. september 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Andrew, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Sam was friendly and helpful
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Stephen, thank you for your five star review! It's great to hear about your experience with Sam, we'll be sure to pass on your feedback. Best wishes, Stephen.
Top service from a very informative…
Top service from a very informative employee
This is very reassuring comparing to the previous company I am comparing it with.
5 star service
Thank you
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi Michael, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Besvarelse fra Novuna Vehicle Solutions
Hi Heather, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
The person I talked to was extremely…
The person I talked to was extremely helpful and sorted out my request there and then.
30. september 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Vehicle Solutions
Hi David, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.