Novuna Vehicle Solutions Anmeldelser 

My experience has been very positive, they keep you updated every 2 weeks. When I spoke to any of the team members they were very friendly, professional and helpful

Ash Moon managed my query efficiently and professionally despite an error on my side.
Throughout my car lease, have not had any issues with the management of the lease. Regular updates on collections are provided so that you're fully aware of what's been collected and when.
I no longer have the lease car, but would highly recommend their services.

Helpful and understanding resolution to issue.

A couple of portal issues, but Lizzie Long was fantastic in working with me to put a competitive quotation together which worked for my circumstances.

Sheila clements was brilliant,i had been given a ev van by work and sent on my way without any knowledge how and where to charge and my fuel card didnt work,she helped me set it all up looked up my nearest ev charge point and now im set up to charge quick and easy,really pleasent and helpful,thank you again for the help.5 *

Lizzie Long listened to my requirements and came up with workable solutions for my motoring needs. Thanks you...

Lizzie Long engaged really well and made a postive difference to my experience with Novuna by quickly and consistently answering my questions.

Sam who handled my call was professional, clear and efficient. It was a very pleasant experience.

Lizzie at Novuna was very helpful, informed and prompt in providing a quote and answering any follow-up questions that I had. Thanks for the great service

The whole experience has been very good so far, the guy who delivered my car was good to communicate, friendly and informative.
The delivery was also brought forward which obviously great news to me.

Good customer service from Samantha & Chantal

Knowledgeable and actually want to help people!

I recently experienced an issue with my car that required a visit to a dealership. Unfortunately, the experience at the dealership did not go as smoothly as I had hoped. However, what truly stood out throughout the process was the outstanding support I received from Alex McFarlane at Novuna Vehicle Solutions.

Alex went above and beyond to help resolve the issues I encountered, consistently demonstrating professionalism, responsiveness, and genuine care. He took ownership of the situation, kept me informed, and did everything possible to ensure a positive outcome. His commitment to customer service was exceptional, and it was clear that he genuinely cared about helping me rather than simply doing his job.

Without question, Alex provided the best customer service experience I have received from any company in many years. He is a real credit to Novuna Vehicle Solutions.

Excellent customer service

Alex was polite and professional and listened to the issue ..he showed empathy and understanding and wanted to help but couldn’t therefore escalated to the right person to help me
Good customer service overall

Lukas Macheiski really went the extra mile for me and made the difference

Professional customer service no long queues to wait amazing service

Great customer service with great advice and resolution.

Great customer service. Samantha was friendly and very helpful. All of my queries were answered in one simple call.

Lizzie was awesome in helping find a new vehicle that met our family needs whilst also being in our price range. Great customer service!

I requested a number plate change online, received a call within 24 hours and all was done in less than 48 hours. Anna was very helpful and even when I needed a further document this was provided within hours. Thank you for a very efficient customer service experience.