mycar Tyre & Auto - Braddon Anmeldelser 260

TrustScore 5 ud af 5

4,8

Reddy Express Service Station 54 Mort Street, (Corner of Girrahween Street), 2612 Braddon, ACT, AU


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

It is always very pleasant experience with no issue. What I appreciate the most, comparing with previous service stations I used in Canberra, myCar Braddon does not try to make you purchase any extras... Se mere

Bedømt til 5 ud af 5 stjerner

Get your car fixed or serviced by a real-life angel mechanic with 30yrs of experience! Darren knew nothing of my mother's recent passing, the recent hefty fine I'd received trying to get to her before... Se mere

Bedømt til 5 ud af 5 stjerner

Extremely fast service - mine was first car dropped off at opening time and was ready by 9.00 am after 2 tyre replacement. Staff member was extremely apologetic about Eftpos failure and requiring cas... Se mere

Bedømt til 5 ud af 5 stjerner

Took my Barina in for a service, turns out rats had made a home in the air intake, not only did the team be entirely honest and upfront but they ordered all the parts same day and booked my appointmen... Se mere


Virksomhedsoplysninger

  1. Dækbutik
  2. Autoelektromekaniker
  3. Butik med bilbatterier
  4. Automekaniker
  5. Mekaniker
  6. Olieskift

Om mycar Tyre & Auto - Braddon

Skrevet af virksomheden

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Kontaktoplysninger

  • Reddy Express Service Station 54 Mort Street, (Corner of Girrahween Street), 2612, Braddon, ACT, Australien

  • (02) 6129 8101

4,8

Fremragende

TrustScore 5 ud af 5

260 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 1 ud af 5 stjerner

Tries to rip off women and rude staff

Tries to rip off women and rude staff. Girlies, Do not trust these guys!!! They said I needed 4 new tyres, I told them over the phone I would get a second opinion but asked if they were road worthy. They said they were. When I went to pick up the car the manager had a go at me and said that I need 4 new tyres, that they were not road worthy, and he shouldn’t be letting me go because if I get pulled over by police or get into an accident then he is liable (and he has kids to raise). When I told him that his colleague said over the phone that they tyres were in fact road worthy, he accused me of lying and that he would find that “very hard to believe”, before showing me the assessment of the tyres (which he very well knew I wouldn’t understand because I am not a mechanic). I did not allow for him to speak to me this way, and asked “why would I lie?”. He then proceeded to complain about how some bosses had come into the store this particular day and criticised everything his store was doing, and started to complain about how he had only been there for 3 months yet he was getting critiqued for things that had happened 12 months ago, then he told me he had a very bad day. Bruh I am a customer you just shouted at I do not give a damn about your business! You just shouted at me in the store for something that wasn’t my fault. I took my car to a trusted tyre shop, and after taking one look at the tyres, they told me I did not need any new tyres yet. I have about 5000kms left in them (approx 6 months with the amount of driving I do). They are most definitely road worthy. I am sick and tired of men taking advantage of women in mechanics and trying to rip us off. We are not stupid. You will be caught and put on blast on the internet :) so girlies do not go here for your car needs!!! If you need tyres go to tyres and more in Fyshwick. They do not lie and slay very hard.

9. januar 2025
mycar Tyre & Auto - Braddon-logo

Besvarelse fra mycar Tyre & Auto - Braddon

Hi Sophie​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Bedømt til 5 ud af 5 stjerner

I had such a positive experience

I had such a positive experience using MyCar Braddon for the first time. As a young woman I have had negative experiences with mechanics in the past undertaking significant and expensive work on my car without my consent. MyCar Braddon was fantastic and stuck to the quote for the service and new tyres. Will use again!

7. januar 2025
Bedømt til 5 ud af 5 stjerner

Very good customer service

Very good customer service. Put new tyres on and the car was ready less than 3 hours as I had requested. Very pleased with the detail provided on the work done.

3. januar 2025
Bedømt til 5 ud af 5 stjerner

The Team went above and beyond the…

The Team went above and beyond the servicing and consultation of issues I had raised that other mechanics (not mycar) that I had raised and were ignored. All repairs were completely on the same day. I'll definitely be returning for servicing and tyres.

13. december 2024
Bedømt til 5 ud af 5 stjerner

Simple easy friendly

The whole process froming ringing to book tyre replacement to dropping off my vehicle and picking it up was smooth on time and easy.
Staff were really friendly.

5. december 2024
Bedømt til 5 ud af 5 stjerner

Highly recommended

Wayne was straightforward and responsible. Down straight to business and no other crap. Honest guy. The whole process was easy and simple.

4. december 2024
Bedømt til 1 ud af 5 stjerner

$1,000 for nothing

I took my 2010 Audi Q5 for a logbook service, and to be checked as it was overheating. Since the day I booked the service I called MyCar Braddon to explain the situation of my car and I was dismissed with no further questions.

I took my car for the service and I tried to explain the situation, then again I was dismissed. Later that day I was called to let me know that all was done, all the servicing was done and to fix the heating issues they needed to flush all the coolant for $180 dollars, I agreed and they did it.

When I picked up the car, I asked again about the engine overheating, they said it was all fixed, the coolant has some debris and this would fix it. It was not, sure enough it overheated.

I called MyCar to tell them that the issue was not fixed, they charged me extra and the issue continued, they assured me there was no leaks and no problem but they would take the car again to look at it.

I took the car back and for the THIRD TIME I WAS DISMISSED when I tried to show them the video of the temperature and the engine, “if it overheats, it overheats, just leave us the keys.

I left the keys and the next day I received a call from them quoting me 8 thousand dollars to replace the motor as it was damaged from the heat.

I told them that it was absolutely ridiculous as I tried to explain since the beginning the issues with pictures and videos and I was completely ignored.

They said, “that’s what it is and we need you to pick up your car today or we will charge you a fee for storage”

To this day I am yet to receive the diagnostics I paid for when I booked the car, I asked the question and was again dismissed “the diagnostics is your invoice mate” when you can clearly see on their web page the full diagnostics the are meant to give you when the $800 service is done, nothing was given to me, still haven’t received nothing.

I took my car to another mechanic and sure enough he found the leak within 5 minutes of actually looking at the car, not just taking my money as MyCar Braddon did, no more than thieves.

I will never use MyCar ever again and I have told all the people I know about it.

They haven’t even put my flybuys points into my card, and when I asked about it, you guessed it, dismissed, ignored. “They will come, they are just points.

Without a doubt the worst car service I have ever used, $1,000 for nothing.

15. november 2024
mycar Tyre & Auto - Braddon-logo

Besvarelse fra mycar Tyre & Auto - Braddon

Hi Carlos​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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