Excellent service, very quick response to my email, they gave me all the details I required & helped me log on to the correct item in their spares website, Thank you
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service from Scott as usual. Fast response, details, links and useful information. Fast packaging once the order was done. He even gave me a freebie with my order. Huge fan... Se mere
Bike is great! Some small things like being more apart than I thought it would be shipped but no big deal, small chip on forks , casset didn’t look super new just clean. All together quite happy about... Se mere
Virksomheden har svaret
My son had a crash snapping his rear suspension housing. Having a race in just over a week we ordered parts with an expected delivery 5-7 days Parts came in 3 days bike fixed ready for downhill ra... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Marin Bikes are Made For Fun. Since the first mountain bikes bearing the Marin Bikes name debuted in 1986, the brand has been dedicated to enriching the lives of our riders by making fun, high caliber bicycles, which provide years of riding enjoyment. We operate a business based on hard work, fueled by passion, and fulfilled by the satisfaction of bringing the joy of cycling to riders across the world.
Kontaktoplysninger
4,3
Fremragende
386 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Parts are way over priced especially…
Parts are way over priced especially for Canadian riders. I'll look elsewhere for my next bike.
13. juli 2026
Great Bikes!
Great, high quality bikes at a reasonable price! The paint quality is top notch.
24. juli 2026
Our order came on time and the quality…
Our order came on time and the quality of the product is very good!
20. juli 2026
Wow I found parts for my 2014 Mount Vision . Awesome!
I was pleasantly surprised when I got an email response from you, your dealers aren't that responsive. That's why I finally gave in and emailed the factory. I have been riding Marin bikes since the early nineties. I have broken 3 Marin frames in my lifetime, and once I could get a dealership to help me claim back on a life time warranty. Your dealers are not impressive, to say the least.
What you could improve on is to check your response to see if your links actually display what you say it will. I asked about 3 items and it took me 3 emails to get all the info. I ordered 2 of the 3 items from Marin about a week apart. Paid shipping separately. If your response was better I could have ordered it the first go around and paid shipping only once.
But I'm relieved to get the parts that my 2014 Mount vision needed. So thank you for helping me keep my beloved Marin running. It has done many hard miles, and will do many more with the needed maintenance and parts
Thank you.
20. juli 2026
Besvarelse fra Marin Bikes
Thank you for taking the time to write this, and for over 30 years of riding Marin — three broken frames and still coming back says a lot about the loyalty between you and our brand.
I'm glad the factory email came through when your local dealer didn't, but I'm sorry it took three back-and-forths and two separate shipping charges to get your Mount Vision parts sorted. You're right that our responses should include working links with accurate info the first time, not the third. I'll make sure this feedback gets to the team so we can tighten that up.
Really happy to hear your 2014 is back on the trail. Here's to many more hard miles on it.
Thanks again for sticking with us!
Excellent service
Excellent service, very quick response to my email, they gave me all the details I required & helped me log on to the correct item in their spares website, Thank you
20. juli 2026
Part for vintage bike still available…
Part for vintage bike still available and delivered quickly. Good service
15. juli 2026
Bike is great
Bike is great! Some small things like being more apart than I thought it would be shipped but no big deal, small chip on forks , casset didn’t look super new just clean. All together quite happy about the bike other than that
9. juli 2026
Besvarelse fra Marin Bikes
Hi Gabriel, thank you for the great review and for taking the time to share your feedback!
As bikes purchased through ExpertVoice ship partially disassembled, they're intended to be finished by a local bike shop or by someone with the mechanical know-how to assemble them - so it's expected that it arrives in more parts than a fully built bike would.
We're sorry to hear about the small chip on the forks - that shouldn't have happened, and we apologize for it. Please can you get in touch with ExpertVoice customer service team, who will be able to help with a warranty. On the cassette, we can confirm it was brand new, not used - it's simply shipped without extra packaging gloss, which can sometimes make it look less "new" than it is.
Really glad to hear you're happy with the bike overall. Enjoy the ride, and don't hesitate to reach out if anything else comes up!
I ordered a kickstand for a Marin bike
I ordered a kickstand for a Marin bike, but it didn't fit. I tried contacting support, but no one is answering.
17. juni 2026
Besvarelse fra Marin Bikes
Hey, sorry to hear the kickstand didn't fit and that you've had trouble getting through -that's frustrating and not the experience we want. Drop us an email at customer.service@marinbikes.com and we'll get it sorted for you
Open Up to Locals
It took a little time.. PETALUMA TO OAKLAND THEN BACK TO PETALUMA.
Im only 10 minutes from them..
But WTF
LOL
IM RETIRED.
Good work.
BCD
23. juni 2026
Excellent service from Scott as usual
Excellent service from Scott as usual.
Fast response, details, links and useful information.
Fast packaging once the order was done.
He even gave me a freebie with my order.
Huge fan of Marin !
22. juni 2026
Easy order and quick ship out
18. juni 2026
I love my Marin Bike and parts support…
I love my Marin Bike and parts support has been great.
16. juni 2026
Shipping was very slow
3. juni 2026
Besvarelse fra Marin Bikes
Hey, thanks for the feedback - sorry the shipping took longer than it should have. That's not the experience we want for anyone riding a Marin. If you've still got questions about your order or want to flag anything else, reach out to us directly and we'll sort it out.
The Helfare gloves are great quality…
The Helfare gloves are great quality and exactly what my son was looking for. Quick delivery too!
5. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.