The staff at the Warrington store were absolutely amazing! From the very first phone call through to our visit in store, the service was exceptional. They had a variety of wheelchairs ready for m... Se mere
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Se, hvad kunderne siger
Excellent service from staff who guided my mother in the right direction for a purchase she made. Tracy and staff went above and beyond to assist mum without pressure in searching for other equipmen... Se mere
My mum needed a top quality wheelchair. Mum is in a Care Home in Ormskirk. Allister was the person who helped us. He treated mum with absolute total respect. He spoke through each process of fitti... Se mere
Virksomheden har svaret
Met Kelly at the Motability show at the NEC where I made a casual enquiry and without her being too pushy she suggested exactly what I was looking for and I left an hour later delighted with my purch... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Specialist of mobility, disability and healthcare products. Incontinence Solutions, Wheelchairs, Stairlifts, Mobility Scooters, Adjustable Beds and Bathlifts.
Kontaktoplysninger
Millercare Service Centre Alexander House 38 Churchill Way, BB9 6RT, Lancashire, Storbritannien
- 0800 6528533
- contact@millercare.co.uk
- millercare.co.uk
4,9
Fremragende
318 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We ordered a Stannah stairlift
We ordered a Stannah stairlift. It came on exactly the day required and was fitted expertly by 2 very nice men in just over an hour.
8. august 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Jean,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you ordered a Stannah stairlift and it came on the exact same day with our stairlift installation team being very nice. We will pass on your kind words to the team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Amazing service safed are holiday
Amazing service safed are holiday. You could tell she was knowledgeable. So kind
23. august 2025
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Besvarelse fra Millercare
Dear Skye,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you received such amazing service that saved your holiday. We will pass on your kind words to the team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Thank you Millercare
Julia @ the Heywood shop was very helpful with me & my Mum.
She demonstrated the mobility scooters and let my Mum try them out in the shop.
She reassured her and gave her the confidence to make the decision to buy one, all our questions were answered professionally with care and understanding of my Mum’s needs.
Thank you for all your help
22. august 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Selina,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was very helpful, understanding and caring with you and your mum whilst assisting with a mobility scooter, answering questions and providing reassurance throughout. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Thank you so much Julia
Thank you so much Julia, at the Heywood Miilercare shop, with sorting out support for my elderly parents.
19. august 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Richard,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia assisted your elderly parents. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
The sales assistant Joanne at Oldham…
The sales assistant Joanne at Oldham was very pleasant and helpful I would recommend this company to anyone.we were very happy with the Rollator, thankyou again Joanne. Mr and Mrs Humphreys.
11. august 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Mrs O'Humpreys,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Oldham branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Joanne was very pleasant and helpful whilst assisting you with a rollator. We will pass on your kind words to the Oldham team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Heywood branch
Visited the Heywood branch for a walking frame for my mum on Friday 8 August,There is plenty accessible parking and even though the shop was quite busy the assistant Julia was extremely knowledgeable and helpful would definitely recommend this store
8. august 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Tracey,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was extremely knowledgeable and helpful whilst assisting you with a walking frame for your mum. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Besvarelse fra Millercare
Dear Leslie,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackpool branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff have been very knowledgeable and helpful. We will pass on your kind words to the Blackpool team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Lucy
The sales assistant, Lucy was extremely helpful in advising on a motorised wheelchair for my brother. To say Lucy went the extra mile would be an understatement, she went above and beyond in ensuring a quality service was provided. The level of care and understanding was exceptional. Thank you Lucy!
7. august 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Lucy,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackburn branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Lucy was extremely helpful in advising your brother on powerchairs and she went above and beyond with the quality of service provided throughout. We will pass on your kind words to the Blackburn team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Appalling service not fit for purpose
Appalling service! I have never encountered such poor customer experience.. ever. Had my husband's scooter 7 weeks and have spent most of my time chasing the company for updates, yet they are quick to take your money for repairs. Absolutely appalled at the lack of empathy shown.. my husband has had to travel abroad without his scooter and had to pay for the hire costs due to Millercare still not being able to complete the job despite us telling them 3 weeks prior to them taking it we would need it back for the holidays. We are now some 7 weeks later still without a scooter with no assurances that it will be ready for my husband for next week despite me advising customer service staff he has upcoming apoiintments at the hospital. Shoddy poor service and not what we expected at all. We used Millercare due to their glowing reviews! Well they have proved to be completely inept in our case and if I could award zero stars I would.
UPDATE. After having the issues raised prompty dealt with by Neil and also a better understanding of the issues with the Manufacturer we were kept in the loop at all times. I have been impressed with the pro active approach following raising my issues. 9 weeks later we now have a fully functioning scooter back. Thank you Neil for you support and hope that the previous issues we raised with regards to keeping customers up to speed at regular intervals can now be put in place to meet the customer experience you pride yourselves on. Thank you again.
30. juli 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Hi Michelle,
Thank you for taking the time to speak with our Customer Resolutions Manager, Neil, earlier today and for explaining the situation in more detail.
We’re pleased to hear that, following Neil’s intervention and a clearer understanding of the manufacturer issues, you felt more informed and supported throughout the remainder of the process. We’re glad your scooter is now fully functioning again and that you’ve been impressed with the proactive approach taken to resolve matters.
Your suggestion regarding more regular customer updates has been noted, and we will work to put this in place so that we can meet — and exceed — the level of service we aim to provide.
Thank you again for your patience and for giving us the opportunity to put things right.
Your feedback has been shared internally so we can improve our service and avoid situations like this in the future. Thank you for bringing this to our attention.
Kind regards,
Millercare Customer Service Team
best team around!
Came in yesterday to look for a collapsible wheelchair for my granddad who is quite immobile due to a stroke. I can happily say that we had the best experience at milllercare southport. There was a lovely man who's name i didn't quite catch (he had a Scottish or Irish accent!) who made my grandparents feel relaxed and confident in what they were about to buy. You can really tell they aren't doing this for money, they are doing it to be better people. This was reinforced by them giving my granddad a free grabber, and not accepting a tip!!
i truly cannot thank all the millercare team enough, and will definitely be visiting in the future.
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Grace,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Southport branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you came with your grandad looking for a wheelchair and Nick made you feel relaxed and confident. We will pass on your kind words to the Southport team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
his name was dan was very polite and…
his name was dan was very polite and got my scooter wotking again he came upagaints a few problems doin it what he wasnt exspecting but he sorted all new wigwam lever new switches so up an running again should have more enginers like him thanks dan x
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Janet,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan was very polite and got your scooter working following the replacement parts. We will pass on your kind words to the Service team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Would Highly Recommend Dan and Millercare
Had my Electric Wheelchair serviced by Dan today. He was very friendly both on the phone and in person. He knew exactly what he was doing and explained everything to me. He was very efficient. I would highly recommend Dan and Millercare.
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Ryan,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan has been so efficient and friendly today whilst assisting you with your powerchair. We will pass on your kind words to the Service team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Excellent Service throughout, from beginning to end…
We had a Stairlift fitted for our mother in July 2025, and we found all the Staff extremely helpful, knowledgable and efficient. Tara explained everything so well, and was really friendly and kept us up to date throughout the whole precess. Trevor fitted it and was also very professional. I would not hesitate to highly recommend them.
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Linda,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Leyland branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Tara explained everything really well whilst being friendly and providing regular updates for the stairlift. We will pass on your kind words to the Leyland team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Needed to get a wheelchair for my Dad…
Needed to get a wheelchair for my Dad at fairly short notice after a fall. Danny at Blackpool was really helpful, adjusting the wheelchair and explaining the difference between the pressure pads on offer.
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Sarah,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackpool branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Danny assisted you and your dad with a wheelchair whilst he was really helpful and knowlegeable. We will pass on your kind words to the Blackpool team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Joanne was very knowledgeable and…
Joanne was very knowledgeable and helpful. She made sure we were happy with our purchase
19. juli 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Joanne,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Oldham branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Joanne was very knowledgeable and helpful whilst assisting you. We will pass on your kind words to the Oldham team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Dan is really helpful and friendly
Dan is really helpful, cheerful, friendly, and a total credit to Millercare.
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Kat,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan was really helpful, cheerful and friendly whilst assisting you. We will pass on your kind words to the Service team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Excellent service from Julia at the…
Excellent service from Julia at the Heywood Branch.
She was very knowledgeable and efficient with a very good demeanour.
30. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Stephen,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was very knowledgable and efficient with a very good demeanour whilst assisting you. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
From my first contact with Nick at…
From my first contact with Nick at Southport, to Marie and Gemma at Wigan I received first class service. Helpful advice and patience were given to me in helping with my purchase. I’m very pleased with my “Vippi”. Speedy delivery too.
27. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Rhona,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Southport and Wigan branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's wonderful to read how Nick was your first contact, then Marie and Gemma at our Wigan branch, who all provided first class service. We are really pleased that you like your new Vippi mobility scooter with speedy delivery provided. We will pass on your kind words to the Southport team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
First Class
On my first visit to the local millercare the service was first class, Nick who served me was most helpful and understanding, highly recommended.
27. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Kenneth,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Southport branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's wonderful to read how Nick was most helpful, understanding, and how you would highly recommend us. We will pass on your kind words to the Southport team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Professional Family Business
Spoke to Tara who arranged to come out and visit my mum very promptly, once mum had chosen it was fitted within 2 weeks.
The overall look of the stair lift is neat, tidy and compact. Its made a massive difference to my mums life and I am so grateful to Millercare for being so efficient and professional.
25. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Donna,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Leyland branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's wonderful to read how Tara visited your mum very promptly in reference to a stairlift that was neat, tidy and compact. We are so pleased that the stairlift is making such a positive impact on your mum's life. We will pass on your kind words to the Leyland team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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