The staff at the Warrington store were absolutely amazing! From the very first phone call through to our visit in store, the service was exceptional. They had a variety of wheelchairs ready for m... Se mere
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Excellent service from staff who guided my mother in the right direction for a purchase she made. Tracy and staff went above and beyond to assist mum without pressure in searching for other equipmen... Se mere
My mum needed a top quality wheelchair. Mum is in a Care Home in Ormskirk. Allister was the person who helped us. He treated mum with absolute total respect. He spoke through each process of fitti... Se mere
Virksomheden har svaret
Met Kelly at the Motability show at the NEC where I made a casual enquiry and without her being too pushy she suggested exactly what I was looking for and I left an hour later delighted with my purch... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Specialist of mobility, disability and healthcare products. Incontinence Solutions, Wheelchairs, Stairlifts, Mobility Scooters, Adjustable Beds and Bathlifts.
Kontaktoplysninger
Millercare Service Centre Alexander House 38 Churchill Way, BB9 6RT, Lancashire, Storbritannien
- 0800 6528533
- contact@millercare.co.uk
- millercare.co.uk
4,9
Fremragende
318 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Excellent service from staff who guided…
Excellent service from staff who guided my mother in the right direction for a purchase she made.
Tracy and staff went above and beyond to assist mum without pressure in searching for other equipment that I’m sure mum will return to buy.
21. maj 2026
Uopfordret anmeldelse
Just wonderful
The staff at the Warrington store were absolutely amazing! From the very first phone call through to our visit in store, the service was exceptional.
They had a variety of wheelchairs ready for me to try, adjusted the footrests to suit my longer legs, and carefully talked us through how to collapse the chair for travelling.
When we left, they even opened the door so my husband could comfortably push me out. Their friendly and caring attitude made what could have been a stressful experience into a genuinely wonderful one. Can’t thank you enough.
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Lois,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Warrington branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you so much for your wonderful 5-star review. We’re delighted to hear that you received such exceptional service from our Warrington store and that the team were able to make the whole experience comfortable, supportive, and stress-free for both yourself and your husband.
It’s great to know that having the opportunity to try different wheelchairs and receive guidance and adjustments tailored to your needs helped make your visit a positive one. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Met Kelly at the Motability show at the…
Met Kelly at the Motability show at the NEC where I made a casual enquiry and without her being too pushy she suggested exactly what I was looking for and I left an hour later delighted with my purchase. she was easy to get on with, professional without stuffy and made the whole process most enjoyable. I can highly recommend Millercare and I look forward to using their scooter and getting to know it
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Nick,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that Kelly was able to help you find exactly what you were looking for at the Motability Show at the NEC.
It’s fantastic to know that you found the experience enjoyable, relaxed, and professional, and we’ll be sure to pass your kind comments on to Kelly. Providing helpful advice without pressure is exactly the experience we aim to deliver.
We hope you thoroughly enjoy using your new scooter and getting to know it, and if you ever need any assistance or advice in the future, our team will be more than happy to help.
Thank you again for your recommendation and for choosing Millercare.
Regards,
Millercare Customer Service Team
Scooter
Scooter! Rascal Vecta Sport Mobility Cobalt Blue
I recently got a mobility scooter from Millercare swinton, and the entire experience has been outstanding.
Expert Guidance: The staff helped me choose the perfect model for my daily needs.
Seamless Delivery: My scooter arrived quickly, fully assembled, and ready to use.
Top Quality: The build is sturdy, the battery life is excellent, and the ride is incredibly smooth.
Restored Freedom: I can now visit local shops and parks independently without any struggle.
Brilliant Aftercare: Their team explained the warranty clearly and offered great maintenance advice.
I highly recommend Millercare to anyone looking for reliable mobility solutions and first-class customer service!
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⭐️⭐️⭐️⭐️⭐️ Highly Recommend Millercare – Life-Changing Service!
I visited Millercare for a mobility scooter, and the service was absolutely amazing. The staff were incredibly kind, helpful, and took real pride in making sure I was completely happy with the scooter before I signed any paperwork.
Family Freedom: I can now visit my family and take my children to school without worrying about making the journey.
Fantastic Quality: The scooter is exceptionally well-made, and the ride is incredibly smooth.
No Pressure: The team made sure the product was perfect for me before finalizing anything.
Pure Peace of Mind: My daily stress about getting around is completely gone.
Thank you so much to the wonderful team for the great service. I am so glad I chose Millercare!
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Kirsty,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Manchester branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear the Manchester team provided excellent support in helping you choose the Rascal Vecta Sport scooter, with quick delivery, full setup, and clear guidance on warranty and maintenance. We hope that you enjoy using the scooter that has restored your independence and made everyday travel to local shops and parks much easier. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
My mum needed a top quality wheelchair
My mum needed a top quality wheelchair. Mum is in a Care Home in Ormskirk. Allister was the person who helped us.
He treated mum with absolute total respect. He spoke through each process of fitting the wheelchair to mums measurements with patience and kindness.
The wheelchair was delivered in one week and my mum was smiling.
Thank You Allister for your respect, kindness and professionalism towards my mum, Thank You.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Brian,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear Alisdar provided outstanding support while helping to fit a high-quality wheelchair for your mum in her care home, treating her with great respect, patience, and kindness throughout the process. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Chloe and Joanne were brilliant
Chloe and Joanne were brilliant. They gave all the advice to was looking for and informed my decision on which product to buy
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Paul,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Oldham branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how Chloe and Joanne were brilliant with brilliant advice and information on the product that you wanted. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Fantastic service from the Heywood branch…
I recently visited the Heywood branch and met Julia and Andrea. I needed to discuss several issues regarding my parent’s house and wasn’t sure where to start.
Julia was fantastic. She talked me through what could be done, including bathrooms, toilets, ramps, chairs, mobility aids etc. and then came to the house to meet my parents and assess the situation.
I have since had several items delivered which have already made a positive impact on the daily lives of my parents. I have also had visits from ramp and bathroom specialists and feel confident that these will be handled professionally also.
As a former customer service manager for a global market leading brand, I can say without doubt that the whole experience has been excellent, everybody I have met has been caring and professional, and Julia is most definitely an asset to the organisation.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Allister,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your wonderful 5-star review. We’re delighted to hear that Julia and Andrea at our Heywood branch were able to provide caring, professional support and guidance for your parents’ needs, and that the products and specialist visits have already made a positive difference to daily life. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Recliner chair
Great piece of furniture which was delivered and set up by the very friendly and also professional team of Phil and Jordan. Thanks guys.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear David,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how Phil and Jordan were very friendly and professional. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Brilliant service when purchasing my…
Brilliant service when purchasing my husband new scooter, big thank you to Julie.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Diane,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how Julia provided such brilliant service whilst assisting you with your husband's new scooter. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Really helpful from beginning to my dad…
Really helpful from beginning to my dad receiving his scooter.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Lauren,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear our staff were really helpful from the beginning with your dad's mobility scooter. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
We have just had are chair delivered
We have just had are chair delivered. Phil and Jordan were excellent very helpful and friendly. I would like to thank Linda from your Banks shop who was most helpful
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear David,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Southport branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how Linda, Phil and Jordan have been excellent, helpful and friendly whilst assisting you with a new chair. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Following recommendations we have todsy…
Following recommendations we have todsy visited the staff at Platt’s bridge Wigan , they were simply 1st class, extremely helpful and a pleasure to do business with , Thsnks again for your help today , kind regards John & jo
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear John,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Wigan branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how the staff were first class, helpful and a pleasure to do business with. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Great company to do business with
My wife ordered a recliner yesterday, which was delivered today by Phil and Jordan, who couldn't have been more helpful. Polite and speedy service.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear David,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Oswaldtwistle branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear your wife is pleased with her recliner. Phil and Jordan will be delighted to know their help made a difference, and we appreciate your support of our business. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
My husband was unsure about buying a…
My husband was unsure about buying a mobility scooter but as soon as he walked in the store he new and saw whst he wanted! The lady who served us was brilliant explained everything in detail and let my husband drive round the store. She was so patient with him.
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Christine,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Warrington branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you and your husband were served by a lady who was brilliant whilst explaining everything to you about mobility scooters. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Linda at Millercare was so help full…
Linda at Millercare was so help full called yesterday to look at scooters for my mother and was served by a man who was very helpful and showed me how to disassemble the scooter told him we will have it and he put it in the back of shop with no deposit paid with was so nice collected it this morning and even got 1months free insurance that’s what I call brilliant service
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Steven,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Southport branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Linda and Andy were so helpful whilst assisting you and your mother with a new mobility scooter, which included a month of free insurance. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Fantastic service
I had the pleasure of taking my Mum for her new scooter, fantastic service & Julia was wonderful with Mum, advising which scooter would be best for her. Delivery service also. Many thanks from myself & Mum to Julia and Millercare.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Graham,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia and the team provided such a fantastic service whilst assisting you and your mum with a new mobility scooter. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Wheelchair
Very helpful in choosing and ordering a Wheelchair. The delivery man was excellent and showed us how everything folded and came apart etc
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear John,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how our delivery man was excellent and showed you everything working with your new wheelchair. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
They should be called MillerDontCare
UPDATE: After checking my dad's documents the chair took 9 weeks to arrive (we were told 6 weeks)
Ordered 25th September 2025, delivered 1st December 2025, dad died on the 22nd February 2026 so only had it 11 weeks
I wasn't there when the rep came, neither was my sister
They sold my terminally I'll dad in palliative care a £2,000 rise and recliner and then took a £1,000 deposit
It took 9 weeks to come and we weren't updated in any way regarding delivery of the chair
The chair was meant to be a pressure relieving chair but he ended up with more pressure sores
Dad passed away on 22nd Feb 2026
Avoid this disgusting, awful company who's reps are clearly on commission
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Frank,
We are very sorry to read your review, and first and foremost, please accept our sincere condolences on the loss of your dad. This must be an incredibly difficult time for you and your family.
As a family-run business, we genuinely care about the people we support, and we are deeply concerned to hear about your experience. This is not the level of service or communication we aim to provide, and we take your feedback very seriously.
We would also like to let you know that we have been in contact with Neil, our Customer Resolutions Manager, who has been trying to reach you and is currently awaiting your response in relation to this matter.
We would really appreciate the opportunity to speak with you directly to better understand what happened and to address your concerns properly. Please could you contact us at your convenience, or send us a direct message with your details so we can reach out to you. Our email address is customerservice@millercare.co.uk
or call us 01254 356565.
Once again, we are truly sorry for your loss and for the distress this situation has caused.
Regards,
Millercare Customer Service Team
Lady in shop (Claire) was really…
Lady in shop (Claire) was really helpful, knowledgeable and friendly.
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear customer,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Claire was really helpful, knowledgeable, and friendly whilst assisting you. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I needed to by a stoller
I needed to by a stoller, and the care and concern of the staff was exemplary. Buying a walking aid is not the happiest of purchases, and Millercare go out of their way to make the experiance as dignified as possible.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Mr Katz,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Manchester branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff showed such great care and concern in assisting you with a walking aid. We will pass on your kind words to the Manchester team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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