Excellent service with ordering & prompt delivery. Well made product Unable to access on/ off switch when folded flat not made clear in pro mo video Only accessible using small pencil etc so I don'... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From the initial telephone call the staff at ET were very helpful and what they promised was delivered and on time. When contacted afterwards to explain some operational queries they were very helpfu... Se mere
We bought the Lite Max wheelchair and I have to say the service received from Etech was very good. A polite and helpful salesperson guided us through our purchase and it arrived very quickly within t... Se mere
Virksomheden har svaret
Etech Mobility’s customer service is second to none. I had some minor issues with my chair after using it for a while. Etech replaced the parts on a next-day delivery at no cost to me. The Freedom Pro... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Etech Mobility, the UK’s fastest-growing provider of innovative and reliable lightweight electric wheelchairs. Based in Birmingham and Glasgow, we specialise in lightweight, folding electric wheelchairs, including models starting from just 14.5 kg, along with automatic folding electric wheelchairs and electric wheelchairs with a reclining seat. We also offer lightweight mobility scooters designed to give you freedom and independence without compromising on convenience. What sets us apart is our commitment to affordable pricing without sacrificing quality. Our wheelchairs come in multiple colours and specification options, and thanks to our modular designs, future upgrades can be seamlessly installed on existing models. This ensures your wheelchair evolves with your needs, making it a truly long-term investment. At Etech Mobility, we provide more than just products—we deliver exceptional customer care. Our experienced team is available over the phone to guide you through the selection process, ensuring you find the most suitable option for your lifestyle. We also offer multiple 1-1 appointment slots throughout the week at our store, giving you personalised attention at your convenience. Whether you’re in the market for the best electric wheelchair for outdoor use, a heavy-duty electric wheelchair, or an ultra-lightweight electric wheelchair, Etech Mobility is committed to improving your mobility and independence. Contact us today to discover the best solution for your lifestyle.
Freedom of Movement
Skrevet af virksomheden
- Specialists in Electric Wheelchairs and Mobility Scooters!
- Our mission is simple yet profound: to enhance the mobility and independence of individuals through cutting-edge technology and thoughtful design. We believe that everyone deserves the freedom to move and explore, and we are committed to making that a reality for as many people as possible. At Etech Mobility, we’re committed to empowering individuals by offering reliable, innovative, and easy-to-use mobility solutions. We specialise in lightweight, foldable electric wheelchairs and mobility scooters designed for independence and flexibility.
Committed to Your Mobility Journey
At Etech Mobility, we don’t just sell mobility products—we build lasting relationships with our customers. From the first consultation to aftercare services, our team is here to support you every step of the way.
We take pride in offering a personalised service, whether you shop online or visit our Birmingham showroom. Our experts spend time understanding your unique needs to recommend the best solutions. During product consultations, we provide in-depth demonstrations and advice to ensure you feel confident about your purchase. Every product we offer reflects our commitment to quality and innovation, from lightweight, foldable designs to airline-friendly batteries that make travel easier.
Our commitment extends beyond the sale. For ongoing support, our team is readily available to help with troubleshooting, repairs, or any concerns you may have, ensuring exceptional aftercare throughout your journey with us.
At Etech Mobility, our mission is to empower our customers with independence and freedom, delivering a seamless, caring experience. Trust is at the heart of everything we do.
Kontaktoplysninger
Unit 7 Mount Street Industrial Estate, B7 5QU, Birmingham, Storbritannien
- 0121 661 4336
- support@etechmobility.co.uk
- etechmobility.co.uk
Shop from as little as £845
4,9
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent quality service very happy.
7. april 2026
Excellent Service and Quality Equipment
From the initial telephone call the staff at ET were very helpful and what they promised was delivered and on time. When contacted afterwards to explain some operational queries they were very helpful and talked us through it on the telephone. The delivery driver who dropped the wheelchair off was superb he really went the extra mile. He was outstanding!
10. april 2026
Great service and top product that fits…
Great service and top product that fits the wheelchair perfectly.
Delivery was quick and efficient
10. april 2026
Well made product
Excellent service with ordering & prompt delivery. Well made product
Unable to access on/ off switch when folded flat not made clear in pro mo video Only accessible using small pencil etc so I don't fold completely flat .On off switch needs to be in remote this is for portable car boot hoist
10. april 2026
Easy to order and arrived the next day
10. april 2026
Hi I am very happy with the way this…
Hi I am very happy with the way this company dealt with me and understood my needs, I would recommend this company all day long for any of your disability needs. It has the right equipment at the reasonable prices.
10. april 2026
Besvarelse fra Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that you felt understood and supported throughout your experience with us. That’s exactly what we aim for when helping customers find the right solution.
It’s great to know you’re happy with both the equipment and the pricing, and your recommendation truly means a lot to us.
We hope you continue to enjoy your Freedom Pro ST, and thank you again for your support.
Besvarelse fra Etech Mobility UK
Thanks for your kind words!
Just awesome!!
The whole process from start to finish was excellent. I needed questions answered and the online chat was awesome.
9. april 2026
Besvarelse fra Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that your experience was excellent from start to finish, and that the online chat helped answer your questions quickly and clearly. That’s exactly what we aim to provide.
We hope you continue to enjoy your Freedom Pro ST, and thank you again for your support.
Excellent customer service
Excellent customer service, rapid delivery of both powerchair and the leg extensions when it was realised I would need them. Really good quality chair. Very pleased.
9. april 2026
Besvarelse fra Etech Mobility UK
Thank you so much for your fantastic review!
We’re really pleased to hear that you received excellent customer service and that both your powerchair and leg extensions arrived quickly when you needed them. It’s great to know the chair is meeting your expectations in terms of quality.
Thank you again for your kind words and support.
Said 2 day delivery was in fact 6 days…
Said 2 day delivery was in fact 6 days owing to it being Easter. Easy to use not as lightweight as I thought it would be.
2. april 2026
Besvarelse fra Etech Mobility UK
Thank you for your feedback!
We’re really pleased to hear that you’re finding the MS270 easy to use.
We’re sorry that the delivery took longer than expected due to Easter — we appreciate your understanding, as courier delays can occasionally occur during bank holidays. We also appreciate your honest feedback regarding the weight, as expectations can vary depending on individual needs.
Thank you again for taking the time to share your experience.
Great service
Great service, arrived within 2 days of ordering, The Zipper 4 is a very comfortable scooter, a little heavy to lift into the car boot but with ramps it’s easier.
1. april 2026
Besvarelse fra Etech Mobility UK
Thank you so much for your review!
We’re really pleased to hear that the service was great and that your order arrived quickly. It’s also great to know that the 6ft Telescopic Ramps are making it easier to load into the car; that’s exactly what they’re designed for.
Thank you again for your kind words and for taking the time to share your feedback.
Customer service is first class.I made…
Customer service is first class.I made an appointment at their shop in Birmingham and was allowed to try any power chair I liked . Unfortunately I made the wrong choice, phoned them a few days later and it was changed to a more suitable one . The staff were above and beyond helpful and explained every operation of the wheelchair. It's my first wheelchair so I hadn't got clue. Would highly recommend.
7. april 2026
Besvarelse fra Etech Mobility UK
Thank you so much for your fantastic review!
We’re really pleased to hear that your visit to our Birmingham showroom was helpful and that you were able to take your time trying different powerchairs. That hands-on experience is so important, especially when it’s your first wheelchair.
We completely understand that it can take a little time to find the right fit, so it’s great to know the exchange process was smooth and that the team could help you move to a more suitable option.
Your kind words about the staff going above and beyond and taking the time to explain everything mean a lot to us.
Thank you again for your recommendation and for choosing us.
We bought the Lite Max wheelchair and I…
We bought the Lite Max wheelchair and I have to say the service received from Etech was very good. A polite and helpful salesperson guided us through our purchase and it arrived very quickly within two days. We had fourteen days to trial it but we had to send it back because my husband’s condition requires an attendant controlled device as well as an independently driven one. I found it difficult to push and extremely heavy to lift into the car.
1. april 2026
Besvarelse fra Etech Mobility UK
Thank you for your thoughtful review!
We’re really pleased to hear that you had a positive experience with our team and that the service, guidance, and delivery all met your expectations.
We completely understand your reasons for returning the LiteMax. Finding the right balance between independent use and attendant control is so important, and it’s not always easy to get that right the first time. Your feedback regarding the weight and pushing is also really helpful.
If you ever decide to explore other options, we’d be more than happy to help you find a model that better suits both your husband’s needs and your own.
Thank you again for your kind words and for taking the time to share your experience.
Changing chairs.
You were very kind and courteous and very knowledgeable about the wheel chairs,especially as we were bringing a chair back as it was too heavy for my wife and myself and you helped us in choosing the right ,so yes you were excellent.
Thankyou Mr &Mrs Pimblett.
1. april 2026
Besvarelse fra Etech Mobility UK
Thank you so much for your kind review, Mr & Mrs Pimblett!
We’re really pleased to hear that the team was able to support you in finding a more suitable option after your initial chair proved too heavy. Taking the time to understand your needs and guide you to the right choice is exactly what we aim to do.
It’s great to know you felt well looked after throughout the process. We hope you continue to enjoy your LiteMax, and thank you again for your kind words and support.
Ian really pleased with my wheel car…
Ian really pleased with my wheel car even colour people have commented how nice. It was thank u
8. april 2026
Besvarelse fra Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that you’re happy with your wheelchair and that you’re enjoying the colour too — it’s always nice when others notice as well!
Thank you again for your support and for taking the time to share your feedback — we truly appreciate it.
Box containing (cardboard)
Box containing (cardboard) , was badly damaged. With bag of tools,not in parcel. With an item missing.
However I reported the situation, and it has been resolved. I have not been able to assemble the wheelchair as yet
7. april 2026
Besvarelse fra Etech Mobility UK
Thank you for your feedback!
We’re sorry to hear that the box arrived damaged and that items were missing initially. That’s certainly not the experience we want for our customers.
We’re really pleased that, after you reported it, everything was resolved promptly. If you need any help with assembling your Voyager 185 when you’re ready, please don’t hesitate to get in touch.
Thank you again for your understanding and for taking the time to share your experience.
Etech Mobility’s customer service is…
Etech Mobility’s customer service is second to none. I had some minor issues with my chair after using it for a while. Etech replaced the parts on a next-day delivery at no cost to me. The Freedom Pro ST chair is excellent, able to manage the steepest hills with ease, and it meets all of the rail and flight requirements for travel. I added a second battery as I travel long distances, my char rarely drops below half charge, with gives me piece of mind.
11. december 2025
Besvarelse fra Etech Mobility UK
Thank you so much for your fantastic and detailed review!
We’re really pleased to hear that our customer service has made such a positive impression, especially when resolving the issue quickly with next-day parts at no cost. That’s exactly the level of aftercare we aim to provide.
It’s great to know your Freedom Pro ST is performing so well, especially on steep hills and for travel. The dual battery setup sounds like it’s working perfectly for your longer journeys, too; that extra range and peace of mind make a big difference.
Thank you again for your kind words and for choosing us.
It was easy to find which wheelchair
It was easy to find which wheelchair was the one that would suit me and then order it. Good price for what you get, delivery was great and fast. the chair was dropped right at my front door so no hassel. Would recommend to anyone wanting a new wheelchair at a good price and fast delivery 5*
7. april 2026
Besvarelse fra Etech Mobility UK
Thank you so much for your fantastic review!
We’re really pleased to hear that it was easy to find the right wheelchair for your needs and that the ordering process was straightforward. It’s great to know you’re happy with the price, fast delivery, and that everything arrived hassle-free right to your door.
Thank you again for your recommendation and for choosing us.
Besvarelse fra Etech Mobility UK
Thanks for your kind review!
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.