The staff at the Warrington store were absolutely amazing! From the very first phone call through to our visit in store, the service was exceptional. They had a variety of wheelchairs ready for m... Se mere
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Se, hvad kunderne siger
Excellent service from staff who guided my mother in the right direction for a purchase she made. Tracy and staff went above and beyond to assist mum without pressure in searching for other equipmen... Se mere
My mum needed a top quality wheelchair. Mum is in a Care Home in Ormskirk. Allister was the person who helped us. He treated mum with absolute total respect. He spoke through each process of fitti... Se mere
Virksomheden har svaret
Met Kelly at the Motability show at the NEC where I made a casual enquiry and without her being too pushy she suggested exactly what I was looking for and I left an hour later delighted with my purch... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Specialist of mobility, disability and healthcare products. Incontinence Solutions, Wheelchairs, Stairlifts, Mobility Scooters, Adjustable Beds and Bathlifts.
Kontaktoplysninger
Millercare Service Centre Alexander House 38 Churchill Way, BB9 6RT, Lancashire, Storbritannien
- 0800 6528533
- contact@millercare.co.uk
- millercare.co.uk
4,9
Fremragende
318 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
From the 1st time to even now there…
From the 1st time to even now there cheeking to make shore all is OK. There so fantastic and all is well. The scooter is perfect and no problem. There was no prisher on me to get anything and I saw what I wanted and it's just right for me. So thank you.
30. april 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Marcus,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how were provided with such great customer service. We will pass on your kind words to the team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Thankyou Julia always very helpful and…
Thankyou Julia always very helpful and polite always shop at Heywood Branch
27. november 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Elizabeth,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was very helpful and polite whilst assisting you. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I cannot recommend this company highly…
I cannot recommend this company highly enough, especially John.
He came out multiple times with power wheelchairs for me to try, all at no cost, even though he wasn't local.
Nothing was ever too much trouble, and he was incredibly patient never pushy throughout the process. I wholeheartedly recommend him. and Miller's thank you so much!
🦼
17. november 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear J Edwards,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Stockport branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how nothing was too much trouble for John who attended multiple times ensuring that you got the right powerchair. We will pass on your kind words to the Stockport team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Good service from Denise and Lucy for…
Good service from Denise and Lucy for my wife's ibis manual wheelchair. Would recommend this company in future anyone in need.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Anthony,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Oswaldtwistle branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Denise and Lucy provided such a great service with your wife's ibis manual wheelchair. We will pass on your kind words to the Oswaldtwistle team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
excellent service
I was served by Julia ordered a wheelchair and the next day it was delivered to the door.
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Brenda,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia provided such excellent service whilst providing a next-day delivery to your door with a wheelchair. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
These lovely ladies helped me sort a Fabulous Chair and saved my Holiday
These lovely ladies helped me to get out of a Terrible Situation. I travelled up North to visit my Mum and take my Daughter to a Music Concert whilst there. Unfortunately before I travelled up my Chair broke down ?
So when I arrived I had no Chair to use ? My Mum rang the Shop to ask if they had any Electric Chairs to suit my Needs that are available to buy and take immediately? They got 4 chairs charged and ready to go !
We were successful and I came away with a Chair that suited all my needs. These Ladies gave us such good advice and really listened to. We can’t thank them enough for turning an upsetting situation into a Happy Outcome !
So thanks Ladies , I highly reccomend you ! X
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Kimberley,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how we were able to assist you with a new chair that suited your needs whilst you were travelling to a music concert. We will pass on your kind words to the team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Reclining chair service
Dan was excellent. Serviced our electric reclining chair. Was very professional and polite.
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Brian,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan was excellent, professional and polite whilst servicing your rise and recline chair. We will pass on your kind words to the Service team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Arranged for my wife's stairlift to be…
Arranged for my wife's stairlift to be serviced by Millercare Bury. The chair was working OK but was advised a wire was not functioning properly and would not be able to do the service which we had paid for upfront. Was quoted £85 to replace the wire and the service would be carried out at the same time, we told them to go ahead. Three weeks later I was told the new part would cost £254 which had to be paid now, making a total of £369. We agreed to this only to find out that the part was not yet ordered and had to be paid for before they went ahead. That's six weeks after the original service was ordered. We then decided that in view of the terrible and unreliable customer service provided we would take our custom elsewhere, losing the original service charge of £115.
The above problem has now been resolved to our mutual satisfaction thanks to Neil at customer services. We can now thankfully continue our long relationship with Millercare who in the past have served us well.
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear George,
Thank you for giving us the opportunity to investigate this matter and resolve the initial issues you raised. We’re very pleased to hear that the situation has now been resolved to your satisfaction and that you’re happy to continue your long-standing relationship with Millercare.
We truly appreciate your patience and understanding while we worked to put things right. Your feedback has been invaluable in helping us review our processes and ensure we continue to deliver the high standard of service our customers expect.
It’s always our goal to provide reliable, responsive support, and we’re delighted that Neil and the team were able to assist you in reaching a positive outcome.
Thank you once again for your continued trust in Millercare. We look forward to serving you in the future.
Kind regards,
Millercare Customer Service Team
Outstanding customer care
We have come from Bedfordshire to visit Blackpool for the illuminations with family and I have forgotten my key for my mobility scooter. Being on crutches and disabled this would have been a disaster, but I reached out to Dot at Millercare Blackpool and the customer care I received was outstanding. She managed to find me a replacement key and I cannot thank her enough for saving my day.
18. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Helen,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackpool branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dot assisted you with a replacement key whilst you were visiting Blackpool to see the illuminations. We will pass on your kind words to the Blackpool team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Super helpful staff
We shopped for several items for my mum at Miller care Heywood. I cannot thank Julia enough for her help and kindness while she advised us on what products would help. She also went above and beyond tracking down an item we needed at another store and having it delivered to the Heywood branch for my mum to see.
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Ann,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia has always been kind whilst going above and beyond for your mum. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Helpful &Knowledgeable Staff
My first visit, I was immediately made to feel welcome and given the help I needed by Richard.
Nice to visit a business with such a great staff and a very comprehensive range of well priced products.
Preston New Road
Blackpool Branch
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Linda,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackpool branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Richard made you feel welcomed and provided assistance with our range of mobility products. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I am a permanent crutches user
I am a permanent crutches user , I found it difficult to find ferrules for the ends . I nipped in the millercare shop today, and spoke to Julia. She was so very helpful and got me the correct size first time for my crutches . She was so polite and we had a lovely chat. I sometimes have slight anxiety in shops I don’t visit regularly, but could honestly say I could go to that shop alone knowing Julia was withered to help ! Thank you!!
23. september 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Caroline,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was so very helpful and polite whilst assisting you with some crutches. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Excellent Service
Julia was absolutely excellent – warm, welcoming, and incredibly helpful. We had a lovely chat, and she even offered me a cup of tea, which was such a thoughtful touch. She took the time to listen and recommended the right incontinence products with genuine care and understanding. Her warm and sympathetic manner made all the difference. Please do pass on my sincere thanks. I’ll definitely be back next time I’m in the area!
19. september 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Adam,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was warm, welcoming, helpful and provided such an excellent experience whilst assisting you with the right mobility aids. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Dan came out to fix my scooter as i had…
Dan came out to fix my scooter as i had driven over a thorn. Dan took great care, took attention to detail and even gave my scooter a clean making it look brand new. Thanks Dan
12. september 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Danielle,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan fixed your mobility scooter which had a thorn in the tyre and then provided a clean making it look brand new. We will pass on your kind words to the Service team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Tom came to service my Alerta walker…
Tom came to service my Alerta walker and again he’s done a thoroughly good job. First met him when he did my scooter and was very impressed with him so asked for him again
He is such a nice young man.
12. september 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Odarka,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Tom was such a nice young man whilst he serviced your Alerta walker. We will pass on your kind words to the Service team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Julie in Heywood was so helpful when…
Julie in Heywood was so helpful when buying a table
8. september 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Emma,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was so helpful whilst assisting you with a table. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Wholeheartedly recommend this business
I took my dad to Millercare on Preston New Road in Blackpool for a mobility scooter. The staff were all brilliant, especially Ritu who was so kind and patient with Dad. Ritu and Rick delivered the scooter this morning and were really hepful. Dad is thrilled with his scooter and it was a great price too. I wholehearedly recommend this business, thank you.
5. september 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Kate,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackpool branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you and your dad attended the Blackpool branch with all the staff being brilliant especially Ritu. We will pass on your kind words to the Blackpool team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
The customer service is excellent
The customer service is very professional items delivered and set up with politeness and care
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Joan,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the customer service has been very professional and the setup was with politeness and care. We will pass on your kind words to the team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
First time using the service
First time using the service. I wanted to chair to have a service before I go away. Dan rang to tell me when he would arrive and was right on time. I had a couple of niggly items I wanted him to have a look at. Both completed in about a minute. The service was completed with no fuss and he kindly took a picture of the serial number for me.
Friendly service with no fuss. Knowledgeable when answering the questions I had, leaving me with peaceofmind. I'll definitely be using them again.
Cheers Dan and thanks to Miller Care.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Twisty Beard,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan called you prior to his arrival and was able to repair your chair with no fuss. We will pass on your kind words to the Service team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Very Professional Service
Excellent, professional and knowledgable service provided.
16. august 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Dac,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the team have been so excellent, professional and knowledgeable. We will pass on your kind words to the team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
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