The staff at the Warrington store were absolutely amazing! From the very first phone call through to our visit in store, the service was exceptional. They had a variety of wheelchairs ready for m... Se mere
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Se, hvad kunderne siger
Excellent service from staff who guided my mother in the right direction for a purchase she made. Tracy and staff went above and beyond to assist mum without pressure in searching for other equipmen... Se mere
My mum needed a top quality wheelchair. Mum is in a Care Home in Ormskirk. Allister was the person who helped us. He treated mum with absolute total respect. He spoke through each process of fitti... Se mere
Virksomheden har svaret
Met Kelly at the Motability show at the NEC where I made a casual enquiry and without her being too pushy she suggested exactly what I was looking for and I left an hour later delighted with my purch... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Specialist of mobility, disability and healthcare products. Incontinence Solutions, Wheelchairs, Stairlifts, Mobility Scooters, Adjustable Beds and Bathlifts.
Kontaktoplysninger
Millercare Service Centre Alexander House 38 Churchill Way, BB9 6RT, Lancashire, Storbritannien
- 0800 6528533
- contact@millercare.co.uk
- millercare.co.uk
4,9
Fremragende
318 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service and advice…
Excellent customer service and advice would highly recommend
28. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Kate,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you received such excellent customer service and you would recommend us. We will pass on your kind words to the management team.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I visited the new Burnley branch today…
I visited the new Burnley branch today as I contacted them by email enquiring about one of their products. How friendly the staff were and helpful. I bought the item in store, what a great location on Trafalgar St
27. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Paul,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Burnley branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you were assisted from the initial email inquiry, to the staff being helpful, and the mobility showroom being in a great location. We will pass on your kind words to the Burnley team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Dan was excellent as always
Dan was excellent as always, very professional and knowledgeable and polite as ever! A wonderful gentleman and a credit to the job.
19. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Gary,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan was excellent as always, very professional, knowledgeable and polite. We will pass on your kind words to the Service team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Miller care service depart always…
Miller care service depart always exceeds expectations and they provide excellent customer service. Sean From the service department I always willing to listen to any issues and help to find the right solutions also provides update on all spare part that are waiting to be delivered providing as much information as he can all the staff on the phones are also very kind and understanding and helpful.
Tom was the engineer that did my annual power chair service and fitted some new wheels he was polite courteous and happy to answer my questions a credit to the team.
I also had an issue with a seat cushion and Kelly and Lucy from the Blackburn Miller care show room came out to my home and as always just a pleasure to deal with so knowledgeable about the products and services and again always happy to answer my questions. Andy is also an excellent engineer and has visited multiple times the engineers always phone before they arrive to give you an estimated time of arrival allowing you time to be ready this is excellent customer service and such a good idea so you never miss you appointment. Andy , Arron, Dan and Tom like all the staff are always happy to help always polite and helpful ! Truly Miller care will always be my first choice everytime for equipment like leg raiser for furniture to the best range of power chairs available they have excellent product knowledge always excellent value for money and always happy to help as my physical needs change they treat you with dignity and respect something that really matters so I’m always happy to recommend to my friends and neighbours to use millercare everyone I have dealt with over the years has been brilliant 😊
19. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Fay,
Thank you so much for your glowing 5-star review on Trustpilot. We’re absolutely delighted to hear about your positive experiences with our service team and showroom staff.
Your kind words about Sean, Tom, Andy, Arron, Dan, Kelly, and Lucy have truly made our day. We’re proud to have such dedicated team members who go the extra mile to provide excellent customer care and support. It’s great to know that you’ve felt listened to, kept well-informed, and treated with the respect and dignity you deserve.
We’re especially pleased that you appreciate our efforts to keep you updated, offer timely appointments, and assist as your needs evolve. It’s customers like you that make what we do so rewarding.
Thank you again for taking the time to share such thoughtful feedback and for recommending Millercare to others. We truly value your continued trust and loyalty.
Warm regards,
Customer Service Team
Fitting of a new trans axle …
We had an engineer come to our house today called Dan he was very polite and helpful during the fitting of a new frans axle to my wife's mobility scooter.
Mrs G Cooper.
18. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Martin,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan was very polite and helpful whilst repairing your wife's mobility scooter. We will pass on your kind words to the Service team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I visited Millercare Oldham to purchase…
I visited Millercare Oldham to purchase a mobility scooter and was served by Joanne who made a very difficult and stressful experience very easy and straightforward. Joanne was kind and sympathetic whilst being knowledgable about the products and efficient too! She helped me gain confidence to ride the scooter around the shop and even on the street! I have never met someone more suited to their job than Joanne… she made me so comfortable with her caring and friendly nature. The scooter I purchased is perfect for my needs, small compact and
Can easily be folded into my car… thanks again Joanne!
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Sandra,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Oldham branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Joanne made the process of purchasing a mobility scooter so easy and straightforward, whilst she was kind, sympathetic, knowledgeable and efficient too. We will pass on your kind words to the Oldham team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Awesome service
Awesome service, Denise and Christine are brilliant 🤩
14. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Marie,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Oswaldtwistle branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you received such excellent service from Denise and Christine, who were brilliant. We will pass on your kind words to the Oswaldtwistle team, they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
stairlift
We were advised to replace our stairlift as the engine was on its way out. Andrew from Millercare came and measured up. He was great. Advised us on the type of lift. Gave us options and made the job of replacing our lift easy. Very professional
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear S Meredith,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Manchester branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Andrew measured up and advised you on the stairlift you required, whilst being professional throughout. We will pass on your kind words to the Manchester team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Just visited Millercare Blackpool for a…
Just visited Millercare Blackpool for a waterproof cast showering and other aids following my wife's fall this morning and time in A&E. Efficiently served by staff who were very helpful .... 5* service !
9. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear John,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackpool branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you visited our mobility showroom for a waterproof cast and the staff were very helpful. We will pass on your kind words to the Blackpool team, they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Person centered
Person centered. Knowledgeable. Kind and caring.
Julia , Alistair and the team are amazing
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Sam,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia and Alasdair have been amazing, knowledgeable and caring. We will pass on your kind words to the Heywood team, they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Millercare serviced a scooter for free…
Millercare serviced a scooter for free that was given to a person who had there scooter stolen. Thank you for for kind generosity the person is delighted they can now get about again.
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Craig,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how we were able to support your charity with a free service following the theft of your service user's previous scooter. We will pass on your kind words to the Service Centre team, they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Job done quickly and efficiently by…
Job done quickly and efficiently by polite guy
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Mike,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan provided such a quick and efficient job. We will pass on your kind words to the Service Centre team, they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Kind and helpful staff at bury store
3. juni 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Victoria,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Bury branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how kind and helpful the staff have been whilst you attended our mobility showroom in Bury. We will pass on your kind words to the Bury team, they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Julia was super helpful
Julia was super helpful when we visited with my mum to get a walking aid. We came out with the perfect aid for my mum. All set up correctly and ready to go
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Carolyn,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was super helpful when you visited our showroom looking at walking aids for your mum. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Five stars for Dan who did a superb job…
Five stars for Dan who did a superb job fixing my Dad’s scooter. Although it has been a long wait for the parts and repair and the 4 weeks without his scooter has been really tricky, Dan took all the time needed to really check Dad felt confident and even helped sort the mirrors to suit and demonstrated further features on the scooter of which dad wasn’t really aware - thank you Dan!!
23. maj 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Joanne,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan did such a superb job fixing your dad's moblity scooter with Dan ensuring your dad felt confident and showed him further features. We will pass on your kind words to the Service Centre team, they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Excellent service at the Leyland store
Excellent service at the Leyland store. Tara demonstrated a range of recliner chairs for my elderly mother without any pressure to buy. Once mum had chosen the right chair it was delivered by Phil and Jordan. They were so helpful making sure that it was set up correctly. I would highly recommend them.
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Thelma,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Leyland branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Tara provided such excellent service whilst assisting you and your mother with a rise and recline chair. This was followed up by the delivery team of Phil and Jordan, who were very helpful, ensuring it was set up correctly. We will pass on your kind words to the Leyland team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Excellent service
Excellent service. Dealt with Kelly Brankin at the Blackburn shop she was well informed about the product that we purchased. We wanted a very light weight scooter that we could fold and lift into the car. We had a home delivery which again was excellent.
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Margaret,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackburn branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Kelly provided such excellent service when assisting you with a very lightweight scooter that you can fold and lift into the car with free home delivery. We will pass on your kind words to the Blackburn team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Amazing service!!!
Amazing service!!!! Brought in my dads walker and had it fixed the same day. The wonderful staff even offered delivery to my dad free of charge. Such a kind act and saved me loads of hassle.
I will definitely use them again for my dad's mobility needs and I highly recommend. Thanks guys.
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Adam,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your experience with ourselves. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the branch provided such an amazing service with your dads walker being fixed the same day even offering free same day delivery. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Visited the Heywood shop to see what…
Visited the Heywood shop to see what was available to make mealtimes cleaner and easier for my mum. Julia was very helpful indeed and I’m very happy with my purchases.
17. maj 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Alison,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you went to the Julia was very helpful and you're happy with your purchase, making mealtimes cleaner and easier for your mum. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Blackburn branch
Blackburn branch. 10/10 for customer care.The staff were so helpful understood my husbands needs even visited twice to make sure the equipment was right for him. Well done wouldn’t hesitate to use again and recommend to all. Many thanks
13. maj 2025
Uopfordret anmeldelse
Besvarelse fra Millercare
Dear Adine,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackburn branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff understood your husband's needs and attended two times, ensuring he got the right equipment. We will pass on your kind words to the Blackburn team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
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