Recently signed up/got my device & so far, so good. Agents have been really nice, very patient & understanding. Device seems to work well & I have not had any need or emergency to use it. Expect it to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service leaves a lot to be desired. I made several phone calls, several email messages, over several days, then I gave up for a while..... nothing works. It's like they were wonderful until t... Se mere
Virksomheden har svaret
Reliable, easy to use (when an Apple Watch or similar would be much more than needed or easily used) Have thankfully not needed to make any use of it in 4-5 years other than wearing it, any false alar... Se mere
Virksomheden har svaret
Recurring problems of sending notifications to my emergency contact at all hours of the day and night. When I call for my monthly check, when my battery is low, when I accidentally push the button an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Medical Alert
Skrevet af virksomheden
Help at the Press of a Button
With 24/7/365 help available at the press of a button, you'll have peace of mind with our easy-to-use medical alert systems. Medical Alert has systems that suit every lifestyle. No matter where you are or where you are going, you will always be protected.
A Medical Alert System for Every Lifestyle
24/7/365 RESPONSE
Quickly connect to trained response specialists who provide you with the assistance you need 24/7/365.
PERSONALIZED RESPONSE PLAN
When you press your button, we'll contact the right person to get you the help you need, whether family, friend or first responder.
FALL DETECTION
Add available fall detection to automatically sense when you fall and provide fast contact, even if you can't press your button.
WATERPROOF HELP BUTTONS
Wear the help button around your neck or wrist, including in the shower or tub where slips and falls are most common.
MOBILE APP
The Medical Alert Connect app allows you to manage your account easily from your phone. Your loved ones receive real-time notification of emergencies, updates and alerts.
NO LONG-TERM CONTRACTS
Enjoy the peace of mind of being protected in all emergent and non-emergent situations with a service that has no hidden fees or long-term contracts.
Peace of Mind, Starting At Only $19.95/mo.
Skrevet af virksomheden
- Add a Protection Plan for $1/mo. + FREE Shipping + FREE Lockbox
- Prevent out-of-pocket expenses up to $350 in case your system is lost, stolen, or damaged with a Protection Plan. Plus get free shipping and a free key lockbox when you sign up for an annual plan.
Kontaktoplysninger
3 Bala Plaza West Ste. 200, 19004, Bala Cynwyd, USA
- 800-800-2537
- medicalalert.com
4,1
God
596 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not applicable
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for your 5-star rating! We're delighted to know you had a positive experience. We truly appreciate your trust in Medical Alert!
It’s very sensitive even if I lean over…
It’s very sensitive even if I lean over a fall is detected
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for your kind review, Michele! Features like fall detection are designed to provide an added layer of protection, and we're pleased the sensitivity gives you confidence that help will be available when needed. Thank you for trusting Medical Alert.
when I accidentally hit the call button…
when I accidentally hit the call button they are quick to respond, this tells me if I really need them they will respond quickly.
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for sharing your experience, Betty! We're happy to hear that our quick response to accidental button presses has reinforced your confidence in the service. Knowing you feel reassured that help is available when needed means a great deal to us. Thank you for choosing Medical Alert.
You are always there when I need you
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for your wonderful comments, Jerry! Providing dependable support and peace of mind is exactly why we're here. We're grateful for the opportunity to serve you and appreciate your trust in Medical Alert!
Very reliable
Very reliable, even if the alert is accidentally activated....someone is responding. A "LIVE" person responds and not some computerized voice.
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for your feedback, Benita! We're pleased to hear that you received a prompt response when your alert was activated. Ensuring our members can quickly connect with help when needed is at the heart of what we do. Thank you for choosing Medical Alert!
I am so grateful for MedicalAlert
I am so grateful for MedicalAlert. The person who called me was calm, straight to the point and very kind about my situation. They dispatched EMS, which saved my grandmas life.
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for your wonderful review, Shelby. We're so grateful to hear that our team was able to provide calm, compassionate support during such a critical moment. Knowing that our response helped get EMS to your grandmother when she needed it most means the world to us. We wish your grandmother all the best and thank you for trusting Medical Alert!
less stress
i like that you call when it looks like the device is not charged . so far have not fallen
hope never to have to use it but I feel safer
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for sharing your experience, Nancy! It's wonderful to know that our reminder calls help keep your device ready when needed. We're grateful that your Medical Alert service provides peace of mind, and we're committed to being there whenever you need us.
I test my mom’s medical alert and every…
I test my mom’s medical alert and every month. It’s a pain to test it.
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for your feedback, Ardis. We understand that monthly testing should be as simple and convenient as possible. A member of our team will be reaching out to discuss your experience, answer any questions, and help make sure you're getting the most from your Medical Alert service.
I like what I have I am alone it helps…
I like what I have I am alone it helps me to keep my lnpendencethank you
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for your wonderful comments, Ronald! Helping people maintain their independence with confidence is exactly why we do what we do. We're honored to support your safety and peace of mind. Thank you for choosing Medical Alert!
Answer questions and resspond quickly…
Answer questions and resspond quickly when calling
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for your kind review, Frances! We're so happy to hear our team answered your questions and responded quickly when you called. Providing helpful, responsive service is important to us, and we appreciate your trust in Medical Alert.
Satisfied all around
Reliable, easy to use (when an Apple Watch or similar would be much more than needed or easily used) Have thankfully not needed to make any use of it in 4-5 years other than wearing it, any false alarms can be quickly dismissed or remedied. Easy to test.
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for your thoughtful review, John! We're delighted to hear that you find the service reliable, easy to use, and simple to test. It's also great to know that any accidental activations have been easy to resolve. While we're thankful you haven't needed emergency assistance, we're honored to provide the peace of mind of knowing help is there whenever you need it. Thank you for choosing Medical Alert!
false signal
I have fallen backward and it does not fgo off. However when I am holding something like dry clothes close to my chest it will go off.
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for your feedback. We're glad to have the opportunity to support your safety, but we're sorry to hear about your concerns with the device's detection performance. A member of our team will be reaching out to review your experience, answer any questions, and help ensure your equipment is working as intended.
I never got to use this resource…
I never got to use this resource because your mobile app couldn't be downloaded to my Motorola Edge Plus phone so I returned the equipment
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for your feedback, Steve. We're sorry to hear you were unable to use the service due to difficulties downloading the mobile app on your phone. We understand how disappointing that can be and appreciate you taking the time to share your experience. Your feedback helps us identify opportunities to improve.
Highly rated!
The company is attentive , checks in, is right there
and make me feel safe. This is such a gift.
Thank you for all that you stand for, and do.
Best to You
7. oktober 2026
Besvarelse fra Medical Alert
Thank you for your wonderful feedback, Marian! We're delighted to hear that our service helps you feel safe and supported. Providing caring, dependable assistance is at the heart of what we do, and we're grateful for your kind words.
We just tried to do a monthly test.
We just tried to do a monthly test.
Things went just fine.
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for your review, Lois! We're glad to hear your monthly test went smoothly. Regular testing is a great way to ensure your system is ready when needed, and we're pleased everything worked as expected. Thank you for choosing Medical Alert!
When my mom's pendant stopped working
When my mom's pendant stopped working, customer service walked me thru troubleshooting and then sent a new unit within 2 days! Very impressed with their service!!!
14. september 2026
Besvarelse fra Medical Alert
Thank you for your wonderful review, Kay! We're delighted to hear our customer service team was able to help troubleshoot the issue with your mom's pendant and quickly arrange a replacement. Providing prompt, reliable support is important to us, and we're grateful for your kind words and trust in Medical Alert.
Always responded and met my needs
Always responded and met my needs. Cooperative and understanding.
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for sharing your experience, Marsha! It's wonderful to know our team was able to meet your needs and provide the support you deserved. We're grateful for the opportunity to serve you and appreciate your kind words!
I have quit wearing the device----its…
I have quit wearing the device----its too sensitive and EMS arrived here much to my surprise ! I was not in any distress and apparently the device called them to my home !
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for bringing this to our attention, Elizabeth. We're sorry to hear about the unexpected EMS dispatches and understand your frustration. A member of our team will be reaching out soon to review the issue and assist further.
Even though I had some problems you…
Even though I had some problems you were on it as soon as I informed you of them.. That really impressed me. I still give you high marks because you care about your customers!!!
10. september 2026
Besvarelse fra Medical Alert
Thank you for sharing your experience, Joyce! While we're sorry you encountered some issues, we're delighted to hear our team acted quickly to help. Knowing you felt cared for and supported means a great deal to us. Thank you for choosing Medical Alert!
They listened to me
They listened to me! Told them what I needed, they got it ordered in no time and I am waiting for it to be delivered. Thanks
8. oktober 2026
Besvarelse fra Medical Alert
Thank you for sharing your experience, Marilyn! We're pleased to hear our team listened carefully and made the ordering process easy for you. We look forward to getting your equipment to you soon and appreciate the opportunity to support your safety and peace of mind.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.