I called earlier and honestly the rep was just too much.. overly excited and this is a tough subject. I felt like I called a used car salesman ..I hung up, called back and got Stephanie. I about cried... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Billie took her time, explained everything , listened to my concerns and answered all of my questions! I feel very confident that our needs will be met, if everyone in the life alert company is as com... Se mere
It was after 5 pm on a Wednesday, didn’t think I’d get to talk to someone after work day hours. My husband and I were quickly connected with Timothy and he was friendly and explained everything thorou... Se mere
Virksomheden har svaret
My rep was Arlene. She did such a great job she was polite and very helpful. And even though I couldn't sign my dad up when she first called I was impressed with her personality that I personally call... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Life Alert is a Personal Emergency Response and Home Medical Alert company that saves lives from catastrophic outcomes. As the industry leader in personal protection, Life Alert solves major home security and safety issues so people can live at home with independence and comfort. Life Alert is the only company that saves a life from a potential catastrophic outcome every 11 minutes. It is the only company that offers pendants that NEVER need charging, so you are always protected. Founded in 1987, Life Alert is the most recognized name in the personal emergency response industry thanks to their outstanding service, iconic commercials and famous slogan. With Life Alert, you can remain safe and independent, while giving your family peace of mind knowing their loved one is protected by the one and only “Help! I’ve fallen and I can’t get up!” medical alert service.
Kontaktoplysninger
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Truly understands the sensitivity of this matter
I called earlier and honestly the rep was just too much.. overly excited and this is a tough subject. I felt like I called a used car salesman ..I hung up, called back and got Stephanie. I about cried when she spoke. Her grace, attention to detail, and ability to communicate everything quickly made this dreaded call easy. I'm so glad I gave it another shot. She's the best!
The service was great!
The service was great! George in Sales was very patient and helpful. Set up was very easy.
Excellent
Excellent. Elizabeth Ann was extremely informative and walked me through the whole process and answered all my questions.
Alena was very helpful to me and I will…
Alena was very helpful to me and I will recommend Life Alert to all family and friends. She was so pleasant.
The operator assisting us and the…
The operator assisting us and the dispatchers who helped test our devices were extremely helpful and polite.
Very friendly with no problems connecting
Very friendly with no problems
All employees were patient and soft…
All employees were patient and soft spoken. They were helpful.
Victor = Perfect
Victor was clear, concise and tailored the plan to our needs. He answered all
My questions an was very reassuring.
Marissa was helpful in our set up of…
Marissa was helpful in our set up of the device and walked us through the process.
Fantastic Customer Service
I have never had a customer service experience where EVERYONE was nice and informative - and all were from America!
Billie took her time
Billie took her time, explained everything , listened to my concerns and answered all of my questions! I feel very confident that our needs will be met, if everyone in the life alert company is as committed to customer satisfaction as Billie is.
Wonderful experience with Alicia…
Wonderful experience with Alicia Borges! Kind informative patiencewas excellent.
Susie was so thorough in explaining the…
Susie was so thorough in explaining the plans, charges, etc. Very pleasant person.
Josh was excellent
Josh was excellent. Very knowledgeable and helpful!
Kathleen Sanger was kind considerate…
Kathleen Sanger was kind considerate and very helpful!
Fast and easy and trustworthy!!!!
Lina was kind knowledgeable and very…
Lina was kind knowledgeable and very efficient.
everything about your program was well…
everything about your program was well defined, and I understood everything you guys said
Very kind polite and respectful Thanks
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








