Consistent service and alerting. Helped to alert us to when my mom's power went out or when she needed assistance from a fall. Customer service and staff were very helpful. Kristi was a great help at... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The system works well if it’s set correctly. Mine was operating without the option to stop a false alarm for a few months. After a frustrating phone assistant whose advice made no difference, I... Se mere
I am the daughter writing on behalf of the Bay Alarm client, who recently passed away. During the last couple years of my mom’s life, we had comfort in knowing she could push a Bay Alarm button on he... Se mere
Chris was very helpful. The All-In-One 2 product did not work at my grandfather's house because we couldn't get adequate Verizon signal there. (He lives way out in the country and has a metal roof.) C... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Skrevet af virksomheden

Kontaktoplysninger
1140 Galaxy Way Suite #150, 94520, Concord, USA
- 1-877-522-9633
- cs@bayalarmmedical.com
- www.bayalarmmedical.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Angi was great, knowledgeable and patient
Angi was patient, compassionate and knowledgeable. She spent a lot of time with me trying to figure out the problem.
Consistent Service and Alerting
Consistent service and alerting. Helped to alert us to when my mom's power went out or when she needed assistance from a fall. Customer service and staff were very helpful. Kristi was a great help at the end to assist with getting the account closed out.
service rep was very helpful
service rep was very helpful, courteous and patient while we worked on updating my account
Be careful to not touch, brush, or rub the button and set off unintended alarms.
The system works well if it’s set correctly. Mine was operating without the option to stop a false alarm for a few months. After a frustrating phone assistant whose advice made no difference, I did get the help needed and it was set correctly.
Generally it works fine, but I have suggestions:
Buttons are too easily pushed. I have only experienced false alarms, and too frequent alarms; having only one alarm box makes it difficult to get to it to cancel, and at times I don’t even hear it from another room; the button in the wrist band falls out and too difficult to put back in for me.
Pleasant Experience
I expected to be put on hold for a long time. but your customer service person responded quickly and was fully prepared to be of service to me.
Great service rep
Customer service rep immediately handled my concerns and made adjustments as need. Very pleasant and professional.
Agent was polite and helped me set up…
Agent was polite and helped me set up account and then explained the features of my device.
Mary was excellent answering all our…
Mary was excellent answering all our questions
I’ve had bay alarm for over a year and…
I’ve had bay alarm for over a year and I’ve never had one bit of trouble with it. They always reply very politely and are very friendly when I do my tests. And when there was an instance where somehow an alarm went through without me, pushing on it or anything and they contacted me and we were able to clear up the problem. The cost of Bay alarm is very worthwhile for my peace of mind and my families, peace of mind. It is also very reasonable.
The agent was very helpful.
Very helpful customer service
Very helpful customer service. Set up was easy
Representatives were knowledgeable
Representatives were knowledgeable, professional and pleasant and helpful.
Friendly & Efficient Help
Kel was very helpful in fixing an issue with the emergency contacts that wouldn't save in the system. He was friendly and very efficient as well as very helpful in filling in the information when it wouldn't save on my end.
I received clear answers about why my…
I received clear answers about why my unit is inadequate, and was led easily through an upgrade.
Cell reception not acceptable for…
Cell reception not acceptable for service.
Bay Alarm Medical is an Excellent Option
I used my Bay Alarm Medical Equipment for five years after a serious health issue in late 2020. Fortunately I did not have a need for assistance in the past five years but I always knew they were a button away. I am switching now to a smaller gps device with another company but can continue to highly recommend Bay Alarm Medical for those seniors who might be housebound or who live alone.
I am a new customers
I am a new customers. I needed some help adding emergency contacts to my profile. McKenna was very friendly and helpful, which I appreciated very much.
Thank you!
I had a technical issue with logging…
I had a technical issue with logging into my online account. The customer service representative, Mary, was extremely professional, courteous and pleasant. The only reason i didn't give it five stars, is the issue has not been resolved yet. But has been escalated to the IT department.
Easy and great customer service
Betty was so kind and extremely helpful. I had a lot of questions with set up and account information and she was so patient in helping me understand everything.
Very happy customer
The lady was very knowledgeable and took all the time I needed to setup my machine
I would highly recommend this company
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








