Bubble Anmeldelser 2.852

TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We’ve never had a babysitter before so we were quite nervous using Bubble, but after reading through their guides and the fact you can speak with sitters before booking is great. Sakura was amazing as... Se mere

Bedømt til 5 ud af 5 stjerner

Bubble is a great child-care APP providing flexibility for families and sitters. The client service is excellent with prompt and effective support. We have been using the service over the last couple... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Within a week or less of sending all my information across, Michaela and Jade found me an amazing Full Time nanny job that matched my requirements, they were both very active throughout the whole proc... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I found it a little confusing. Any adjustments you make creates a whole new listing so applicants are in different places. Also had to pay for the intro meeting which feels a little unfair. It was a... Se mere

Virksomhedsoplysninger

  1. Offentlige og lokale services

Skrevet af virksomheden

Find a babysitter trusted by your friends - our app connects parents to babysitters using the people they trust the most. 


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

App quite glitchy but the sitter was great.

The app was quite glitchy and I needed to contact support twice, once to update the address, and then with a problem with the booking after the sitter showed as “withdrew”. Other than that the sitter was great and it was a smooth evening.

27. august 2025
Bedømt til 2 ud af 5 stjerner

App kept crashing

App kept crashing. I was eventually able to book a sitter, however they did not show up on time and told me the app never informed them of the booked sit.

26. august 2025
Bubble-logo

Besvarelse fra Bubble

Hi Jock, we're sorry to hear you had this experience but I'm glad that we were able to chat a little more about this over a call last week.

Just in regards to your review - rest assured we do send sitters notifications both through the app and also email. In this instance, our tech team have looked into this sit and can see both of these were sent out correctly at the time.

As discussed over the phone, please do let us know about this app issue you experienced, as our team are keen to help diagnose this issue. Please do get in touch at support@joinbubble.com.

Bedømt til 3 ud af 5 stjerner

Most sitters are not engaging…

Out of the 7 nannies:sitters that I have booked in the last two years, I have only found one who has been very engaging with my sons and very reliable. The rest of the 6 of them are great as an aide at home (e.g. to help with grocery shopping) but not to engage a toddler or a primary school child. It appears that most sitters do this on the side to earn an extra allowance, which is great, however I book them to keep my children busy whilst I have to work and I end up having to encourage them to play with my kids and having to participate in games. They mostly sit down and ask the kids to show them books or toys, lacking energy and enthusiasm. Only one out of the 7 actually did ran behind them and encouraged them to play. I wish I could find more sitters that are energetic and enthusiastic. I do understand that it is difficult to keep a toddler entertained but the parents use the bubble app so that they are able to get on with their work at home or any chores, not to have to be the entertainer themselves.

22. august 2025
Bedømt til 1 ud af 5 stjerner

Terrible experience

Terrible experience. Following a previous good one. Important event who I told her about. I contacted the sitter the day before to discuss arrangements. No response.

She cancelled the day of the event with an excuse that she could have given me a heads up on eg back injury. Then suggested I could find someone else.

This is totally unprofessional.

The app said they would freeze her profile but see she’s back on again. The app also said they would find someone else. Sorry, you can’t just trust anybody with your children and house.

Given the previous times I have paid a ‘trust and safety’ fee on top of the sitters fee I really doubt the vetting on this app.

26. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I needed a baby sitter last minute

I needed a baby sitter last minute, the sitter was early, and caught the bus to get to me. She was nice girl and my lad took to her rite away. Kept good communication throughout. They were playing ball when I got home. Paid for her taxi home.

19. august 2025
Bedømt til 5 ud af 5 stjerner

The most effective agency I've used

I have had 2 great nanny placements via Bubble. Unlike most other agencies, they facilitate contracts and payroll, which is a huge bonus. For straightforward, full time nanny hiring, they are the most effective agency I've used.

12. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wonderful Childcare experience.

The app was easy to use, so many sitters reached out, the applicants were responsive and good at communicating. Their profiles showed a lot of information. We found a delightful nanny that had a wealth of experience with neurodiversity and our kids loved her.

11. august 2025
Bedømt til 2 ud af 5 stjerner

Avoid unless you have money to waste

It's a nice app if you're looking for a last-minute babysitter, however the costs are exorbitant! They charge for each booking, which adds up, and they charge you loads for cancelling. I had to cancel about 2 hours before the booking would start and I had to pay the babysitter 50%, and that was the minimum. Never again.

29. maj 2025
Bubble-logo

Besvarelse fra Bubble

Hi Mariam, we're sorry to hear you feel this way but we'd love to touch on this in more detail with you - could you drop us an email at support@joinbubble.com

Bedømt til 5 ud af 5 stjerner

Outstanding Support and a Perfect Match – Thank You, Chloe!”

I had a fantastic experience with Bubble and especially with nanny consultant Chloe Benson. She was incredibly helpful and professional, finding the perfect family match for me in no time. Chloe went above and beyond, always available to support me—even outside regular working hours—and guided me smoothly through every step of the process, all the way to signing the contract. I couldn’t have asked for better assistance!

11. august 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Don't really care for providers

As a degree educated teacher I still need to top up my earnings some times, due to the sector not being greatly paid. I've done several sits through bubble, at the start quite happily taking on a new sit. They then decided to charge 25% when you do a new sit which is pretty disgusting, when you do the work. Therfore I mainly keep to sits with people I've already met, this week I did a first sit though again which lost me over two hours of my pay for the job! The providers of this app are slow to respond, and care much more for the parents than workers.

9. august 2025
Uopfordret anmeldelse
Bubble-logo

Besvarelse fra Bubble

Hi Alexandra,

We're sorry to hear that you feel this way about Bubble and I hope our phone call recently to clear up some of your concerns was helpful.

I'll recap here regarding our conversation about some of the concerns you raised:
- We wanted to let you know that, unlike other childcare apps, Bubble never seeks to limit what you, as a sitter, charge we are proud of the fact that we champion sitters charging a rate that they are comfortable taking home.

- Our fee structure is designed to encourage repeat bookings and as soon as you hit your second sit with the same parent, your rates reduce dramatically. As you mention yourself, you've been able to find a number of repeat bookings through the app which has allowed you to earn regularly via the platform.

- We're sorry to hear you felt our team response time is slow. We aim to get back to all emails within 4 working hours and our team works 365 days a year and it's something we're always working on to improve.

- Rest assured, we care for all users on Bubble whether that's the childcare providers, parents and above all, the children who are being cared for. We are sorry to hear you feel this is not the case but if you have any areas that you feel could be improved please let us know at support@joinbubble.com - we love feedback!

Best,
Team Bubble

Bedømt til 3 ud af 5 stjerner

I found it a little confusing

I found it a little confusing. Any adjustments you make creates a whole new listing so applicants are in different places.
Also had to pay for the intro meeting which feels a little unfair. It was an intro, there was no actual babysitting but it still cost me £20. You don't normally pay people for an interview.

7. august 2025
Bedømt til 5 ud af 5 stjerner

Easy to use service

It was super easy to find a babysitter through bubble, within an hour of me posting the request I had plenty of interested babysitters and was able to look at their profile in detail and then chat to our preferred person before booking. Payment through the app is super easy too.

30. juli 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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