The booking service was quick and easy. The babysitter was so accommodating and arranged a video call prior to the booking so we could get to know a little about her and her experience. Highly recomme... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Peace of mind for parents being able to see prospective babysitters prev experience, DBS checks and parent reviews. Easy to sign up and request a babysitter. Requested in the evening for a babysitter... Se mere
Virksomheden har svaret
We had a fantastic experience with Sitters.co.uk. The service was reliable, professional, and made finding a trustworthy babysitter so easy. Our sitter was warm, punctual, and great with our children—... Se mere
Virksomheden har svaret
Always manage to get a great sitter with Sitters.co.uk, every time. Professional, experienced, reliable and friendly. Love the service even more now that there is an app and can pay sitter cashless vi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We've made it our mission to make it easy and safe for families across the UK to access trusted childcare at the touch of a button. You can book daytime childcare, evening babysitting, emergency childminding and hotel childcare online in seconds. Every Sitters childcarer has at least 2 years of professional childcare experience in the UK and is personally selected, checked and referenced by our family, for your family.
Kontaktoplysninger
288 House 1 Aston Way , BH12 4FE, Poole , Storbritannien
- 03330 032888
- enquiries@sitters.co.uk
- sitters.co.uk
4,4
Fremragende
698 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The booking service was quick and easy
The booking service was quick and easy. The babysitter was so accommodating and arranged a video call prior to the booking so we could get to know a little about her and her experience. Highly recommended service. Would definitely use again.
18. april 2026
Besvarelse fra Sitters.co.uk
We really appreciate the recommendation Gareth! It great to hear how well the service worked for you and we look forward to helping you again in the future.
Excellent service thank you
7. april 2026
Besvarelse fra Sitters.co.uk
Thank you for choosing sitters.co.uk !
Really quick and easy app to use and…
Really quick and easy app to use and they can find you a sitter on short notice!
18. marts 2026
Besvarelse fra Sitters.co.uk
Hello Lara, thank you for sharing your experience, we really appreciate it.
Brilliant easy to use and reliable…
Brilliant easy to use and reliable service. Everyone who has looked after the children has been wonderful.
18. marts 2026
Besvarelse fra Sitters.co.uk
Hello Shelley. Thank you for your review. We’re delighted to hear that you’ve found the service so easy to use and that you’ve been so pleased with your wonderful sitters.
Besvarelse fra Sitters.co.uk
Its great to hear the children loved their Sitter - we will be sure to pass your feedback to Lindita!
I was so impressed with the Sitters…
I was so impressed with the Sitters service and would definitely use it again and would recommend for people seeking experienced and safe childcare.
7. marts 2026
Besvarelse fra Sitters.co.uk
Thank you for the recommendation Chloe - we really appreciate it 🤩
Great experience, no issues at all
Slick and intuitive UI.
Company deliver on their promises. You can get childcare that you can trust quickly and easily.
9. marts 2026
Besvarelse fra Sitters.co.uk
Thank you for the 5 star review and for sharing your experience with us. We are pleased to hear that you found the app easy to use and that we were able to find you a sitter quickly and easily.
I would love to be able to give a…
I would love to be able to give a review on an actual sitter but unfortunately I can't. I have made a booking twice now and nobody has filled it. The last booking sat there for weeks. Apparently most are filled within 48 hours so it begs the question why some aren't responded to at all. There are plenty of sitters in my area based on the info you can see. My son has additional needs. I can only assume that is why nobody has accepted my booking which is pretty sad.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Sitters.co.uk
Hello Lacie. Thank you for taking the time to leave a review. We are sorry to hear that we were unable to find a sitter for your bookings in a suitable time frame. We can sometimes find it slightly more difficult to fill shorter daytime bookings in certain areas, and feel that this is likely to be the reason why a sitter was not secured. We have many children on our register with additional needs, as well as sitters who have experience supporting them, and we do not usually struggle to fill bookings for this reason. If you would like to discuss this further, please contact us at enquiries@sitters.co.uk.
Really good first time experience
Really good first time experience. Louise was excellent - thanks for helping us out.
13. februar 2026
Besvarelse fra Sitters.co.uk
Thank you for taking the time to share your experience with us and for the 5 star review 💙
Audrey and Ally!
I really needed some help and Audrey was there within 60 minutes when she received the job.
She was fantastic with my son and would have her anytime she is free!
8. februar 2026
Besvarelse fra Sitters.co.uk
Hi Claire. Thank you for the 5 stars. It is lovely to hear how happy you were with Audrey 😊
My baby’s sitter is so experienced
My baby’s sitter is so experienced. Not disappointed at all.
27. januar 2026
Besvarelse fra Sitters.co.uk
Hello Chibuzor. Thank you very much for your review. We are delighted that your experience has been so positive.
Unreliable
Disappointing experience when I tried to use them a second time, they couldn't get me a sitter even though I gave more than a month's notice 🙃 😔. I had to unsubscribe.
24. juni 2025
Besvarelse fra Sitters.co.uk
Hi Bisola, we are sorry to hear of your experience.
While we are often able to support families with childcare in many circumstances, there are occasions where fulfilling a request can be more challenging. Although we will always do our very best to help meet your childcare needs, we are unable to guarantee availability in every situation. As parents ourselves, we fully understand how disappointing this can be, and it is never our intention to let a family down.
We also recently attempted to contact you regarding your account, as it is not currently marked as ‘unsubscribed’ as noted. Should you wish to manage or update your account preferences, please let us know and we will be happy to assist.
Great
Asked for a sitter with less than 24h notice. They immediately found one and she contacted me straight away.
Smooth process, easy way to pay, even got 30£ discount as a new customer!
The sitter was great as well, really sweet with my 6 months old :)
9. januar 2026
Besvarelse fra Sitters.co.uk
Hi Alessandra - thank you for your review. We are very pleased to hear how smooth you found the process and that we were able to help out at short notice.
Brilliant professional service!
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra Sitters.co.uk
Thank you for the 5 stars Jesse !
I registered with Sitter.co.uk, but my expectations weren’t met
I registered with Sitter.co.uk because someone recommended the service and I saw positive reviews online suggesting that sitters were readily available and that the platform operated broadly. Unfortunately, my experience was very disappointing.
When I arrived in the UK, the address shown on Sitter.co.uk was different from the one I originally booked, which caused immediate confusion and inconvenience. When I tried to cancel due to this inconsistency, I was charged £5, which felt unfair given that the service had already failed to meet expectations.
What disappointed me most was that during a very busy period in December and January, when childcare is in high demand, I was unable to secure a sitter through Sitter.co.uk at all. This was especially frustrating because the reviews and website suggested that sitters were widely available across the UK.
It feels misleading for the service to describe itself as reliable and global when, despite being willing and ready to pay, I could not find any childcare support for my children. This left me stressed and disappointed, wondering whether the issue was sitter availability, platform coordination, or inaccurate listing details.
Overall, the experience did not match the expectations set by the company’s online presence and reviews. I hope this feedback helps improve transparency, accuracy of listings, and the availability of reliable childcare, particularly during peak travel and childcare periods.
1. januar 2026
Uopfordret anmeldelse
Besvarelse fra Sitters.co.uk
Hello Ngozi. We are sorry to hear that your experience with our service has not met your expectations. We can see that there are two addresses on your account and these would have been added by you, through the app, when placing bookings, as we do not have the facility to perform either of these actions. Although we can often fill a booking at short notice, there are some areas where this may be more difficult and we can see that your bookings were placed with short notice, less than 24 hours prior to the start time on each occasion. Whilst we will always try our best to help fulfil your childcare needs, we can never guarantee this. Sitters is a UK based company, and our advertising does not suggest that we offer global childcare.
The booking cancellation confirmation is a generic email that does mention a £5 cancellation fee for a booking where a sitter has been confirmed. The fee only applies once you have had your first completed booking and we can confirm that no payment has been taken, as should be evidenced on your bank statement. Thank you for the feedback, and we apologise for the confusion. This will be reviewed with a view to making it clearer.
Sitter is so good and they keeps to…
Sitter is so good and they keeps to time and take care of my baby very well!!!
28. oktober 2025
Besvarelse fra Sitters.co.uk
Thank you for your lovely feedback Damilola 💙
Very bad billing situation - can't cancel the subscription :(
We had met some really lovely sitters via this service, but when they went to a mobile-app only model (which stopped me from being able to make a booking), I emailed them to cancel. Sadly, they have not responded and I've not been able to cancel my account. As a busy parent it's been a huge hassle. Now, it's been over a year and no one responds to my emails and they continue to bill my credit card despite regular emails to their help centre to stop billing me and cancel my account. I've had to go via my credit card company to stop them billing me. I've moved to Koru Kids for baby sitters and to find out nanny, which has been great so far and is far more accessible.
18. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Sitters.co.uk
Hi McCall, we can confirm that your account was cancelled successfully by you, on 25th December.
A member of the team responded to your email on 27th December as soon as we returned from the Christmas break, to confirm this and also advise we have issued a refund for those additional payments made.
We apologise for any inconvenience caused - Occasionally our emails can filter into spam or junk folders, please check this for our reply. We can send it through again, if required for your records.
Fast, easy and great experience
Fast, easy and great babysitters with great experience. Platform easy to use and great features like offering to your top 3 chosen sitters before their other registered ones in a great way to still fill the booking. Easier than messaging lots of different sitters individually and trying to balance all the chats.
8. december 2025
Besvarelse fra Sitters.co.uk
Hello Kym. Thank you for the 5 star review! We're delighted to hear that you found the app easy to use and were so happy with the booking process and our great babysitters 💙
Dette er Trustpilot
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