Ginger Energy Anmeldelser 204

The customer service team member is very knowledgeable, polite and professional.
I appreciate her service.
Thank you

Precise information and prompt response

We’re at a crucial stage of selling our leasehold flat in a building in which Ginger Energy are responsible for utilities. It’s been tortuous trying to get the correct information about who the utility suppliers are and Anna Bennett, Business Support Executive at Ginger Energy was superb! She listened to my request for information , checked she understood what I was looking for and in 5 minutes supplied what I’d been looking for since mid-December. Unfortunately the first person I emailed in her company signposted me off to the building management company who gave me the wrong information and then sent me back to Ginger! Anna has saved the day (and probably our sale as our buyer was getting fed up with delays) She exemplifies excellent customer care. Thank you Anna!

Earlier this afternoon I spoke to Anna Bennett who was extremely helpful and answered all my queries, great customer service and very pleasant, thank you Anna.

Very Helpful lady on the phone, good team.

Spoke with Leanne Pearson who advised me with my query, helped me set up a plan that works for our household and explained everything perfectly. Very helpful, friendly and professional.

The service provided by Clint was helpful and very prompt.

Was having a problem linking to the new banking account. Clint called me back quickly and explained everything really well.
Always find the staff here very efficient.
Thanks Clint.

I spoke to Clint Stokes and he was very kind and helpful, He promptly addressed my questions and helped fix the problem I was facing in no time. He provided great customer service.

Costumer care is very great
Energy supply is good

Whenever I call or email, they reply quickly and sort out any problems right away.

⭐️⭐️⭐️⭐️⭐️
Clint Stokes was very helpful and efficient! He emailed me all the details I needed promptly and were extremely professional throughout. Highly recommended!

I write this review solely in praise of Leanne who besides being polite and friendly was clear! She spoke with extreme clarity and it helped get this sorted to no end. Thank you!

spoke to clint, very nice and helpful person!

I felt like I was chatting to a mate rather than a customer services operative.

Service itself was quick and efficient.

Well, for starters.. Leanne Pearson is always so nice to talk to, quite polite and respectful..
Moreover, she is so quick is resolving any issue I have, always working as fast as possible to get me sorted..
Lastly, she always makes sure that I completely understood what to do and what to expect and always double checks if there is anything else she could do for me.. Which makes me just trust her to the maximum..

Good service. Calm and respectful manner.

The customer associate I spoke with (I can’t recall her name-sorry), was really polite, genial and helpful. Given that it was my first time interacting with the company, I was immediately put at ease and look forward to a lasting mutually benefiting relationship.

Customer Service.

I found Clint to be extremely helpful, taking the time to break down and explain the invoice clearly