Great response, i sent a upto date meter reading & required a statement. Saba Williams replied next day & sent 3 yr statement, which is even better than I asked for . Very good to compare energy... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Anna very helpful and understanding to my situation, would give her 6/5 stars if possible, would even argue she deserves more pay....
Leanne at Ginger Energy has been incredible helpful in providing information for me over a nearly 3-month period while I worked to understand charges on my account. She has been responsive, helpf... Se mere
Honestly quick fast service , I had Anna Bennett today who I told right away I have hidden disability and the payment breakdown confuses me all the time. Right away she offered to help and said I will... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Ginger Energy is a specialist consultancy with extensive expert knowledge in the energy supply and water industry. We focus on billing and procurement because we know that, for many businesses and organisations, utility costs represent a very significa...
Kontaktoplysninger
4 The Cloisters, 12 George Road, B15 1NP, Birmingham, Storbritannien
- 03453073433
- lisa.gregory@gingerenergy.co.uk
- gingerenergy.co.uk
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Anna Bennett replied with a very useful…
Anna Bennett replied with a very useful answer
Fast
Fast, efficient response to my enquiry.
(The support person was Anna Bennett)
Quick service
Super helpful customer services. No unncessary waiting and got straight to the point.
Top‑tier service from Rickie Joseph
I've recently been working with Rickie Joseph and have had a great experience throughout. Quick responses and consistently satisfactory outcomes - couldn’t ask for more!
My service agent was polite
My service agent was polite, efficient and effective. I could not have asked for anything more.
Excellent Company
Always had great service with this Company. They are quick and reliable in answering any queries on email.
I've spoken to Saba Williams in…
I've spoken to Saba Williams in Ginger's customer service about the billing, professional, clear and smooth service was provided, thank you Saba.
i have never had a problem with Ginger
i have never had a problem with Ginger, they always keep me informed, i do appreciate that, thankyou.
Great support from Saba Wiiliams
Great support from Saba Wiiliams. My query was resolved efficiently
They were very helpful and happy to…
They were very helpful and happy to give advise quick and reliable.
Saba Williams Was very helpful and very…
Saba Williams Was very helpful and very responsive. I appreciate her hard work and dedication.
Saba’s manner
Saba’s manner, patience in listening, and professionalism.
Great service
Great service - called and spoke to Ricky asking for a breakdown of my billing. Ricky provided all the information clearly. Friendly service
Best service I’ve had 😀
Honestly quick fast service , I had Anna Bennett today who I told right away I have hidden disability and the payment breakdown confuses me all the time. Right away she offered to help and said I will flag this up and take this upon myself to send an email by herself separately to confirm the whole price of the water and Electric together. I’m soo glad I came across the gentle , calm and helpful person on the team that took everything effectually in the correct manner. Thanks so much for your service and I hope I have you again if I need any other support
Saba Williams was really helpful
Saba Williams was really helpful.
Anna was really helpful and knowledgeable
Anna was really helpful and knowledgeable, best of luck to her.
very patient and helpful!
Anna Bennett is a superstar
Anna Bennett is a superstar! Anna helped me resolve the issue with the account and invoices promptly and efficiently. Thank you, Anna!
Good Customer Service and Mobile Site
Ginger Energy has a very simple and easy-to-use customer interface and their mobile site is really great! Transaction history, Billing, readings etc are all easily managed online.
The customer service staff has been polite and helpful whenever I have called through or emailed. Keep up the good work.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








