I spoke to Tanya today and wanted to highlight how amazing she was. She was polite, clear, and very precise throughout the conversation and a true asset to your company
Virksomheden har svaret
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Se, hvad kunderne siger
We have recently signed up with this company after myself trying for 14 years to convince my MD this is the way forward with our utilities bills, i managed to get my MD (reluctantly) on a team meetin... Se mere
Virksomheden har svaret
Andrew and Lewis at Consultiv Utilities are a cut above the rest. Not only did they negotiate a great contract for our electricity and gas, but they also went above and beyond to fix multiple issues w... Se mere
Virksomheden har svaret
I had a great experience with Consultiv. Lewis and Andrew were both incredibly helpful throughout the whole process. They took the time to explain everything clearly, answered all my questions, an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Consultiv Utilities
Skrevet af virksomheden
At Consultiv Utilities we deliver personalised solutions powered by smart technology supporting businesses of all sizes.
By leveraging our exceptional supplier partnerships, we empower organisations of any scale and industry to thrive. Join the ranks of over 6,700 satisfied customers who trust us to manage more than 21,800 meter points. Our dedicated utility experts ensure you experience unparalleled support tailored to your unique needs.
Our market-leading services include:
- Buying Solutions
- Fixed energy contracts
- Flexible energy contracts
- Energy Intensive Industries (EII) schemes
- Power Purchase Agreements (PPAs)
- MOP DC/DA contracts
- Waste
- Communications
- Merchant services
- Water
- Energy Management Solutions
- Account management
- Energy risk management
- Bureau
- Capacity analysis
- Climate Change Levy (CCL) rebates
- Sustainability Solutions
- Energy audits
- Building services
- Smart buildings
- Energy generation and storage
- Energy Savings Opportunity Scheme (ESOS)
- Streamlined Energy and Carbon Reporting (SECR)
- Carbon offsetting
- 100% renewable energy
Kontaktoplysninger
12 Merchant Court, Monkton Business Park , NE31 2EX, Hebburn, Storbritannien
- 0191 250 5557
- info@consultivutilities.com
- www.consultivutilities.com
4,8
Fremragende
535 anmeldelser
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dealt with Caitlyn Young had a lovely…
Dealt with Caitlyn Young had a lovely telephone manner and was a pleasure to deal with made the query simple to understand :)
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hi Nika,
Thank you for your kind feedback. I’m really pleased to hear that Caitlyn provided such a positive experience and made everything easy to understand. I’ll be sure to pass on your lovely comments to her—she’ll really appreciate it!
Kind Regards, The Consultiv Team :)
Excellent communication from Tanya
I spoke to Tanya today and wanted to highlight how amazing she was. She was polite, clear, and very precise throughout the conversation and a true asset to your company
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hi Dom,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear about your positive experience with Tanya. Your kind words about her professionalism, clarity, and attention to detail are greatly appreciated, and we will be sure to pass this on to her.
It’s always wonderful to hear when our team members make such a strong impression!
Kind Regards, The Consultiv Team :)
Jon Malcolm from Consultiv Utilities
Jon Malcolm from Consultiv Utilities, contacted us booked the assessment date and kept us informed all the way through the process. In short, extremely professional and reliable, with minimum fuss in order to satisfy compliance for another 10 years. I would definitely highly recommend him and the company.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hi Robin, Thank you for your feedback.
We’re glad to hear Jon Malcolm provided a professional and reliable service, keeping everything straightforward and well-managed throughout. It’s great to know the process was completed smoothly and your compliance is now in place for the next 10 years.
We really appreciate your recommendation.
Kind Regards, The Consultiv Team :)
Both Paul and Darron have been…
Both Paul and Darron have been excellent throughout the process. Diolch
25. marts 2026
Besvarelse fra Consultiv Utilities
Hi Steph, thank you for taking the time to give us a great review. Paul and Darron will be thrilled to hear your positive feedback! - Kind Regards, The Consultiv Team :)
Besvarelse fra Consultiv Utilities
Hi Simon, thankyou for taking the time to leave us a review! Our team truly does appreciate the feedback :) - Kind Regards, The Consultiv Team.
“Thankyou to Tanya and Craig for…
“Thankyou to Tanya and Craig for helping me secure a great rate for my business and sort out issues I had with Scottish Power. Tanya has helped massively managing my account”
12. december 2025
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hi Jafar,
Thank you for your kind feedback!
We’re so pleased to hear that Tanya and Craig were able to help you support you with contracts and resolve the issues you were experiencing with Scottish Power. Tanya will be especially glad to know her account management has made such a positive difference.
We really appreciate you taking the time to share your experience and look forward to continuing to support your business.
- Kind Regards, The Consultiv Team :)
Excellent Service
We have been with Consultiv Utilities for 6 Years and Rachael and Amy have been excellent in their professionalism, timely manner and being proactive in obtaining the best possible prices/contracts for our business Gas and Electric.
I would highly recommend them.
Mike Cobb - Cobb & Co Accountants Limited
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hi Mike,
Thank you so much for the 5‑star review. We’re extremely grateful for the ongoing opportunity to work alongside you, and we look forward to continuing—and strengthening—our partnership moving forward.
Thank you again for recommending us.
kind regards
The Consultiv Team
Jason has been a great help sorting our…
Jason has been a great help sorting our new contract
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hi there, Thank you for your feedback!
We’re really pleased to hear that Jason was a great help in getting your new contract sorted. We’ll be sure to pass on your kind words to him.
Kind Regards, The Consultiv Team :)
Great renewal process
We have worked with Amanda for years and she continues to give us great support with our utility renewals. This time around the uncertainty around the world made for some tricky conversations but we were able to get an overall price that saved a significant amount for the business.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hi Ed, Thank you for your continued trust and for taking the time to share your experience.
We’re so pleased to hear that Amanda has consistently provided you with great support over the years, especially during what has been a particularly uncertain and challenging time. Navigating those market conditions isn’t always easy, so it’s fantastic to know that, together, we were able to secure a solution that delivered meaningful savings for your business.
We truly value your ongoing partnership and look forward to supporting you again in the future.
Kind Regards, The Consultiv Team :)
We have recently signed up with this…
We have recently signed up with this company after myself trying for 14 years to convince my MD this is the way forward with our utilities bills, i managed to get my MD (reluctantly) on a team meeting with Gavin Addison and Sam Butch and we haven't looked back since, not only have they claimed back over £11k in CCL for the last three year we have also manged to cut our yearly bills by approx. £1500.00. we can not thank these two enough for their hard work and support they have given and continue to give us. if you haven't signed up with these guys you should... THANK YOU :) Nancy D&S PC
20. marts 2026
Besvarelse fra Consultiv Utilities
Hi Nancy, Thank you so much, Nancy, for such a fantastic review!
We’re absolutely delighted to hear about your experience and even more pleased that we’ve been able to deliver such significant savings for you—both through reclaiming CCL and reducing your ongoing costs. It’s especially rewarding knowing how long you had been advocating for this approach, and we’re glad your meeting with Gavin and Sam helped demonstrate the value from the outset.
Your kind words about their hard work and ongoing support mean a great deal, and we’ll be sure to pass on your thanks to them.
We truly appreciate your trust in us and look forward to continuing to support you and the team at D&S PC in the future. Thanks again for taking the time to share your experience!
Kind Regards, The Consultiv Team :)
Very good communication and fast…
Very good communication and fast responses in a challenging time frame
10. marts 2026
Besvarelse fra Consultiv Utilities
Hi Glyn, thank you for taking the time to give us a review. We really appreciate your feedback and are glad we could provide clear communication and quick responses when it mattered most. - Kind Regards, The Consultiv Team :)
Highly Recommend
Cannot recommend Consultiv Utilities enough. Our Account Manager Amanda Harnett goes above and beyond to ensure we have the soundest prices on the market, plus the after care is excellent. Being looked after by Consultive and their professional, knowledgeable and super friendly team has taken the stress out of sourcing energy supply.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hi Suzanne, thankyou for taking the time to give us a review. We are thrilled Amanda has been able to support you with your utilities! - Kind Regards, The Consultiv Team :)
Amazing
I have worked with Pamela Hamilton for a number of years now, and all I can say is she is amazing. Pam has saved our company time and money, always 1st class service and can’t recommend Pam and the company high enough.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hi Leanne, we are delighted to hear that Pamela has been able to support your business and deliver real value. Your recommendation truly means a lot to both Pam and the whole team, and we look forward to continuing our work together. - Kind Regards, The Consultiv Team :)
Throughout this process
Throughout this process, I have experienced extremely poor service, a lack of clear communication, and ineffective problem solving. The matter has now been ongoing for over a month, and I have had to repeatedly chase for updates as no proactive communication has been provided.
This level of service has been very frustrating and disappointing. I would have expected the issue to be handled more efficiently and for updates to be communicated without the need for constant follow-up from my side. AVOID AT ALL COST!
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hi there,
We’re sorry to hear that you’ve had a frustrating experience and appreciate you bringing this to our attention.
Having reviewed the correspondence, we can confirm that we have responded to your recent emails on the same day they were received. Following discussions with the waste contractor, the reported reason for the failed collections of the general waste container was that it had become overloaded and too heavy for the vehicle to safely lift. For safety reasons, drivers are unable to empty containers that exceed the safe lifting limits. You were therefore advised that some waste would need to be removed from the container to allow the lift to be completed.
We have continued to support you in resolving this and have sent a further email today at 15:36 with additional guidance on the actions required so that the collection can proceed successfully.
Please respond to the latest email or contact us directly so we can continue working with you to resolve the matter as quickly as possible.
Kind Regards- Consultiv Team
Mark and Craig were great helping us…
Mark and Craig were great helping us get set up in a quick turnaround. Really happy with the experience overall and the savings we will make.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Thank you for the 5‑star review. We’re absolutely over the moon that both Mark and Craig had the opportunity to support your business, and we’re delighted to hear they made such a positive impact.
Both Mark and Craig are great assets to Consultiv, and we’re incredibly proud of the work they do.
kind regards
The Consultiv Team.:)
Andrew and Lewis at Consultiv Utilities
Andrew and Lewis at Consultiv Utilities are a cut above the rest. Not only did they negotiate a great contract for our electricity and gas, but they also went above and beyond to fix multiple issues we had with our previous setups. Their expertise saved us a significant amount of time and money. It’s rare to find brokers so dedicated to getting the fine details right. I highly recommend them for any business looking for honest, effective energy procurement.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hi Bartosz,
Thank you for the fantastic feedback! It’s great to hear that Andrew and Lewis were able to support you with your utilities. They both take real pride in making sure every detail is handled properly, so your comments will mean a lot to them. We really appreciate your recommendation and your trust in Consultiv Utilities.
Kind Regards, The Consultiv Team :)
A True Partner
Working with Consultive Utilities has been brilliant. Andrew and Lewis have been outstanding throughout—knowledgeable, proactive, and genuinely invested in supporting our business. Their clear communication and honest guidance have made this partnership incredibly smooth and valuable. Highly recommend their services!
5. marts 2026
Besvarelse fra Consultiv Utilities
Hi James,
Thank you for your fantastic feedback! We’re delighted to hear that your experience with Consultiv Utilities has been such a positive one.
Andrew and Lewis will really appreciate your kind words. They always aim to provide clear communication, honest advice, and proactive support, so it’s great to know that came across and helped make the process smooth for your business.
We truly value the partnership and your recommendation. Thanks again for taking the time to share your experience!
Kind Regards - The Consultiv Team :)
Excellent Service from Consultiv, Lewis and Andrew
I had a great experience with Consultiv. Lewis and Andrew were both incredibly helpful throughout the whole process. They took the time to explain everything clearly, answered all my questions, and made sure everything went smoothly from start to finish.
It’s clear they genuinely care about their customers and providing a high level of service. Professional, friendly, and efficient — I couldn’t have asked for better support.
I’d highly recommend Consultiv to anyone looking for a reliable and trustworthy company. Thanks again to Lewis and Andrew for all your help!
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Thank you so much for your kind words and for taking the time to share your experience. We’re really pleased to hear that Lewis and Andrew were able to support you throughout the process and make everything clear and straightforward.
Providing a helpful, transparent, and smooth experience for our customers is something we genuinely care about, so it means a lot to know that came across during your time with us.
We're happy to hear you have had a fantastic experience with us.
Your recommendation truly means a lot to the whole team at Consultiv. :)
From onboarding to day to day…
From onboarding to day to day management Consultiv and in particular their agent Linzi, has been excellent.
We have and continue to receive excellent support and guidance and we have real confidence in their services and support.
Highly recommended.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hello Oliver, Thanks for your 5 star review , We’re thrilled to have you with us. Thank you for the opportunity to work together. Linzi is a fantastic colleague who’s always more than happy to share advice when you reach out.
kind regards
The Consultiv Team.
Jamie Cooke has been my consultant for…
Jamie Cooke has been my consultant for some time now and he has always kept me up to date with any new changes to energy that would affect our business, it has been a pleasure working with such a professional individual and company
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Consultiv Utilities
Hi Lisa,
Thank you for taking the time to share such wonderful feedback.
We’re so pleased to hear that Jamie has consistently kept you informed and supported through changes in the energy market. Staying proactive and making sure our clients feel confident and up to date is something we pride ourselves on, so it’s fantastic to know that’s been your experience.
It’s a pleasure working with you as well, and we truly appreciate your continued trust in Jamie and the team.
Kind Regards - The Consutliv Team :)
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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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