Great response, i sent a upto date meter reading & required a statement. Saba Williams replied next day & sent 3 yr statement, which is even better than I asked for . Very good to compare energy... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Anna very helpful and understanding to my situation, would give her 6/5 stars if possible, would even argue she deserves more pay....
Leanne at Ginger Energy has been incredible helpful in providing information for me over a nearly 3-month period while I worked to understand charges on my account. She has been responsive, helpf... Se mere
Honestly quick fast service , I had Anna Bennett today who I told right away I have hidden disability and the payment breakdown confuses me all the time. Right away she offered to help and said I will... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Ginger Energy is a specialist consultancy with extensive expert knowledge in the energy supply and water industry. We focus on billing and procurement because we know that, for many businesses and organisations, utility costs represent a very significa...
Kontaktoplysninger
4 The Cloisters, 12 George Road, B15 1NP, Birmingham, Storbritannien
- 03453073433
- lisa.gregory@gingerenergy.co.uk
- gingerenergy.co.uk
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Anywhere else is better
If you are able to go with another provider do it.
Excellent Customer Service by Saba Williams
Saba was super helpful in explaining the issues with the statement and invoicing.Excellent customer service!!
very helpful and understanding
Anna very helpful and understanding to my situation, would give her 6/5 stars if possible, would even argue she deserves more pay....
Fantastic Customer Service from Leanne
Leanne at Ginger Energy has been incredible helpful in providing information for me over a nearly 3-month period while I worked to understand charges on my account.
She has been responsive, helpful and knowledgeable, including proactively reaching out to other teams to obtain all of the facts of the situation, which has put me in a really strong position to take everything forward to the necessary parties.
Thank you Leanne - great customer service, patience and understanding of a tricky situation!
Anna Bennett attended to me and she was…
Anna Bennett attended to me and she was very polite, understanding and gave me a good listening ear, she also did what I asked and explained things in a way I will understand.
Leanne Pearson was very helpful on the…
Leanne Pearson was very helpful on the phone and took the time to explain everything to me.
Saba was very good at explaining…
Saba was very good at explaining everything i needed to know about registering to get onto the portal to give my meter readings, thanks, Sean.
Excellent Service and Support
Reliable and professional utility provider. The service is simple to manage, with everything clear and straightforward. The Business Support Executive, especially Saba, has been extremely helpful, efficient, and a pleasure to deal with
Great customer service!
Immediate response to a query I had resolving it without questions or delay. Saba Williams was the executive who got it done. Appreciate the quick turnaround time and clear communication.
Today I spoke with Leanne…
Today I spoke with Leanne Pearson-Business Support Executive. She was calming professional and resolved my enquiry swiftly. So glad she was the one to take my call today.
High prices Great Leanne!
Prices might be bonkers but the customer service from Leanne was excellent.
Absolute legend!
Anna Bennett has been really helpful…
Anna Bennett has been really helpful with my billing enquiry. Many thanks for your assistance.
Thank you for your quick response
Thank you for your quick response
I got an excellent and efficient…
I got an excellent and efficient service from Saba Williams , who responded back in a timely manner.
thank you
Anna Bennett was great
Anna Bennett was great, very friendly and was able to help straight away!
Efficient service!
Called about a bill issue, Leanne was incredibly helpful, kind, quick to address my concerns and put my mind at ease. Highly recommend both Leanne and Ginger. Thank you!
Great response
Great response, i sent a upto date meter reading & required a statement.
Saba Williams replied next day & sent 3 yr statement, which is even better than I asked for .
Very good to compare energy use each year & cost .
A lot of companies i email give the usual speil get back to you within 5 days .
But really pleased got such quick response, keep the good work up Saba ,excellent 👍🏻
Effective and Informative
I would like to say a big thank you to Anna, whom I spoke with on March 10, 2026 and she solved a problem for me regarding the payment of a bill. I had been trying to find a solution for months. Within 10 minutes, she solved my problem efficiently and explained to me why we would follow these steps as well.
Thank you very much Anna, you were very kind and very helpful.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








