Great response, i sent a upto date meter reading & required a statement. Saba Williams replied next day & sent 3 yr statement, which is even better than I asked for . Very good to compare energy... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Anna very helpful and understanding to my situation, would give her 6/5 stars if possible, would even argue she deserves more pay....
Leanne at Ginger Energy has been incredible helpful in providing information for me over a nearly 3-month period while I worked to understand charges on my account. She has been responsive, helpf... Se mere
Honestly quick fast service , I had Anna Bennett today who I told right away I have hidden disability and the payment breakdown confuses me all the time. Right away she offered to help and said I will... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Ginger Energy is a specialist consultancy with extensive expert knowledge in the energy supply and water industry. We focus on billing and procurement because we know that, for many businesses and organisations, utility costs represent a very significa...
Kontaktoplysninger
4 The Cloisters, 12 George Road, B15 1NP, Birmingham, Storbritannien
- 03453073433
- lisa.gregory@gingerenergy.co.uk
- gingerenergy.co.uk
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Prompt Efficient Service
The Billing Team are always extremely helpful and efficient with prompt replies,
Anna Bennett replied back to us within 48 hours.
Anna Bennett was efficient and very…
Anna Bennett was efficient and very helpful
Anna was extremely helpful in assisting…
Anna was extremely helpful in assisting with my query and followed up immediately. I was impressed by the level of detail she provided and her dedication to resolving the issue efficiently.
Saba was great
Saba was great. Accommodating, proactive, and followed up as agreed without delay. Well done. Thanks
Friendly and kept it simple with…
Friendly and kept it simple with information that was requested.
Thanks for the help Leanne
Edward street property(Helena St)
Today we had a conversation with Ricky regarding our property billing. Ricky has gone above and beyond helping us with issues. Keep up the great work Ricky we truly appreciate what you have done for us.
Customer service
I had a great experience from start to finish. Rickie was friendly, professional, and incredibly helpful throughout the whole process. He took the time to clearly explain everything without feeling rushed.
Would definitely recommend.
Anna was so helpful
Anna was so helpful with my direct debit mandate they can only take Direct Debits on the 16th which didn’t work for me. Anna ensured that everything was cancelled quickly & efficiently.
Anna is always supportive and helpful
Anna is always supportive and helpful
Don't be intimidated
If I could give a lower score to extortionist and thieves I would but that is not possible. Saba has the cheek to ask me for a review after ignoring my questions surrounding a fraudulent bills sent to me.
Rickie Joseph was really good
Rickie Joseph was really good he understood and made us understand our problem very well 👏 😊 👍
Saba was really helpful with the…
Saba was really helpful with the information provided to me !!
Brilliant and Rickie was most helpful
Brilliant and Rickie was most helpful. Thank you!
Great customer service by Rickie Joseph.
Friendly and polite professional
Friendly and polite professional, I spoke with Leanne at Ginger Energy
Prompt response to email.
Effective communication
After making a payment I wanted a sort of acknowledgement to confirm the receipt of my first payment to Ginger Energy. So, Anna Bennett promptly confirmed the receipt of payment also with me a reconciled statement. This is something which I am so happy about.
Anna was very helpful with all my…
Anna was very helpful with all my queries. She also sent the necessary documents I asked after our call!
Very pleased with her service and with ginger energy!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








