Great response, i sent a upto date meter reading & required a statement. Saba Williams replied next day & sent 3 yr statement, which is even better than I asked for . Very good to compare energy... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Anna very helpful and understanding to my situation, would give her 6/5 stars if possible, would even argue she deserves more pay....
Leanne at Ginger Energy has been incredible helpful in providing information for me over a nearly 3-month period while I worked to understand charges on my account. She has been responsive, helpf... Se mere
Honestly quick fast service , I had Anna Bennett today who I told right away I have hidden disability and the payment breakdown confuses me all the time. Right away she offered to help and said I will... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Ginger Energy is a specialist consultancy with extensive expert knowledge in the energy supply and water industry. We focus on billing and procurement because we know that, for many businesses and organisations, utility costs represent a very significa...
Kontaktoplysninger
4 The Cloisters, 12 George Road, B15 1NP, Birmingham, Storbritannien
- 03453073433
- lisa.gregory@gingerenergy.co.uk
- gingerenergy.co.uk
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Leanne Pearson was amazing!
Leanne Pearson was amazing! She helped deal with my enquires fast and efficiently. Thank you!
Quick responses
Extremely helpful sorting out my payments, quick responses. Thank you Leanne Pearson.
Rickie at Ginger Energy
Rickie at Ginger Energy was very helpful and answered all my queries. He responded via email with the information I required promptly after the call. Great service.
Anna Bennett was very helpful.
Anna Bennett was very helpful and professional.
Saba helped me resolve my query
Saba helped me resolve my query quickly and efficiently
Incredibly gracious and professional help from Anna Bennett
I am currently in the middle of a very stressful move abroad after 10 years in the UK, and Anna from Ginger Energy has been an absolute star. She was incredibly patient, professional, and handled my move notification with such efficiency.
Anna provided me with a clear confirmation letter and explained exactly when my final invoices would be issued, which gave me such peace of mind during this transition. It’s rare to receive such swift and personalised service.
Thank you, Anna, for making this part of my move so easy!
Saba was very quick to help with…
Saba was very quick to help with account set up today.
Very kind and patient
Very kind and patient! Thank you so much for your help! !
Very quick and straight forward
Saba Williams was very professional
Saba Williams was very professional, empathetic and friendly. She helped me promptly and solved the problem.
Happy to pay my bill
What a nice, polite and helpful person.
Thanks Saba 😊
Team at ginger
Team at ginger
Energy go out of their way to help customers a wonderful personal service with no ai involvement. Really great people .Anna was a great help and Chris in the past has also helped me
Prompt responses
Anna was quick to respond and fixed my…
Anna was quick to respond and fixed my concern!
Leanne Pearson was amazing thank you…
Leanne Pearson was amazing thank you for that experience 💜
Customer service was super helpful and…
Customer service was super helpful and reassuring
Responsive customer service
Responsive customer service.
Saba was really helpful and responded in a timely manner. Her approach makes it easy to approach the company with queries.
Help on account statement
We asked whether our account statement could reflect that the owner i/o the tenant had effected the payments due to Ginger Energy. Rickie explained clearly the process, and helped to state the fact in the account statement. This facilitates our claim of the overdues from the tenant. Thanks for your assistance 👍.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








