epicwaterfilters.com Anmeldelser 

Free upgrade for a simple, affordable, effective water purification system delivered on time as promised.

Easy to order, but not easy to get multiples.

I was confused by the filter and the encasement around it. I do love how it tastes. It is hard to believe that the water is being filtered thru a small hole.

UPDATE: Thank you for the response Epic filters. Shipping time is the only thing I can really complain about. Would be 5 star if shipping times get better.

Originally my replacement filter was a few days late. I had finally got it but the packaging had been changed looks like original packaging got damaged by crappy USPS but thankfully the filter looks OK. Still waiting on a 2nd order of 2 filter pack on Amazon. Ship times for replacement filters are fairly lengthy. I ordered from 2 different places in hopes of getting quicker shipping.

This is my first replacement of the everytap filter in my Hydrocell but my original filter was great. I use it for all water I drink now. Even crappy city water that used to have an aftertaste now tastes like fresh spring water. And the filter is definitely filtering. I once went 2 weeks without cleaning my bottle and at the bottom after multiple fills I found a tiny pile of microplastics. Knowing I used to drink that, I will use these filters until I can't get them anymore.

I have purchased Epic filters for over a year or more and find this company’s product outstanding. I recently had an experience where ordering resulted in a return- most likely an error on my end. The company went above and beyond to make my experience pleasant and favorable. I have recommended this business to many of my friends. I originally heard about Epic from a site that evaluated water filters (not a sponsored promotion). The amount of filtration is impressive.

We recently moved and noticed our epic filter wasn’t working great. It stopped filtering and took a really long time. We got another filter and the same thing happened. After contacting customer service, they sent me a different kind of filter (nano) since there is a lot of sediment in the water in the area near me and maybe this one will work better. I also bought a cheap filter to put on my faucet as they suggested to double filter the water. I appreciate them giving suggestions and sending a new filter. It’s too early to tell if our problem is solved, but thanks for sending a new filter to try!

So far this company has been amazing in my experience. The shipping is spot on customer service is some of the best I’ve ever experienced, I’ve never had the water tested, so I am trusting what they’re telling me about the filters and what they can do, but that goes with a lot of things. I did a lot of reading down rabbit holes, and I believe they make the best filters for the healthiest water.

Some filters come damaged because they stopped shipping them in boxes, only bags and when I requested an additional one they made it so hard I never got one

Easy to use environmentally sound and water tastes good

Enjoy having clean water and the convenience of ordering. The Epic water jug with 90 days.

The new filter takes way too long for a pitcher to fill.

I greatly appreciated the personal response from the Epic team I have been a satisfied customer for 2+ years and recently moved. I changed not only my address but my subscription. Epic's response was quick and efficient. Thank you for not only a great product but for making this customer feel valued!

Awful! You didn’t deliver it to me! You’re preparing order for two weeks already!

Update:
I did contact customer support, but unfortunately, I’m still getting the same vague answers that my order is “packed” and “should be shipping soon,” with no actual shipping date.

I’m honestly tired of going back and forth. If there’s a supply or fulfillment issue, just be transparent and tell customers when the order can realistically ship. My order was placed on September 25 and still hasn’t shipped.

This company is timely in their delivery. I love how the water tastes and have communicated this to many of my friends.

Arrived as expected. Delivered on time. Always satisfied with water quality after use

Quality product, exactly as described, easy transaction shipped and delivered expediently. Very happy.

Company person was unable to use telephone, or email to give me more info that I needed, The arrival of my "order" of one filter (more to be sent later)
was yesterday, had no knowledge of date to expect the order, almost missed it on my doorfront, I may have ordered the wrong filter, as this one has dark insides bristles, and the ones I use were completely white, I will use what I have, but have not yet decided if the water filtered by the dark insides are potable for me or not, it may be a jug or two before I get to the new filtered one, And then I have to deal with the subsequent 2 filters due to be sent on your schedule, not mine. I am 85 and you have complicated ordering to the point I don't know how,

Buyer beware! The Epic water site will not let me post this review. My honest take, good and bad. When it’s new out of the box at $100 it takes 30 minutes to filter a liter…but, in 30 minutes you can really taste that it has made a difference…water tasted to me like Fiji…it’s that good. But filter times only grow from there…and when it was 2 weeks old (filet ting 1 litre a day) it took 8+hours to filter a liter. So if you’re willing to pay $55 a filter for 14-16 liters of water this is the filter for You! I read online that you’re supposed to “pre filter” your water through a Brita or Pure filter…so I did that…and got 3 weeks (21 litres) out of the Epic filter. Obsolescence is FAR to built in! On top of that, the lid has malfunctioned since day 1. Bottom line: this filer is more akin to a life straw than a daily home use source of clean water. Wish I’d run the other way…I’m out over $150 and have enjoyed around 35 liters of (admittedly very good) water.

Having a portable water pitcher to take on vacation, so I know my water is safe and clean.