Your customer service is second to none. You always answer your telephone helpline. You digital communication system to your customer is world class, easy to use, easy to navigate through & se... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
No long wait to be connected to an adviser. They were very helpful, taking details of the problem in a very professional manner. Explained what the process was and gave me all the information that... Se mere
Virksomheden har svaret
My experience with this company has been brilliant. Answered questions about how my policy is set up . Jane spoke to me when I rang and her attention to detail was brilliant. Never had a problem. Othe... Se mere
Virksomheden har svaret
Rosanna dealt with my query she was excellent and efficient and helped me sort my problem straight away Lisa Sammes
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Kontaktoplysninger
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Storbritannien
- 08007797444
- bigwarranties.co.uk
4,6
Fremragende
5 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Jane’s customer service was professional. She was extremely helpful and her communication was clear and concise.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Kerrie, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen is a good sales agent
Helen is a good sales agent. She is an asset to your team.
5. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Jillian, it's great to know your mention of helen is a good sales agent made a difference. We appreciate you saying that.
The BIG Warranties Team
Very friendly helpful and aided with…
Very friendly helpful and aided with all my needs. Thankyiu
14. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Julie, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Jane was very helpful
Jane was very helpful, and explained clearly
14. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Carolyn, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Nice to me ty
14. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Richard, it's great to know your mention of nice to me ty made a difference. We appreciate you saying that.
The BIG Warranties Team
Roseanna is Awesome
Roseanna is always friendly, patient and helpful. Good to know that someone will come out, fix or arrange a replacement.
11. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Claire, it's great to know getting the repair sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Helpful
Rosanna is extremely helpful and took time to answer all of my queries in a professional way.
11. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Paul, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Sam did his best to help me as I am not…
Sam did his best to help me as I am not computer literate and he sorted my problems
11. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Daphne, it's great to know your mention of sam did his best to help me as i am not made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen was warm and friendly
Helen was warm and friendly , not pushy but very thorough. She was a pleasure to talk to and I am delighted with the service
10. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thank you for your 5-star review!
We're delighted to hear that Helen was warm, friendly and thorough, while making sure you never felt pressured. We'll be sure to pass your lovely feedback on to her.
Thank you for choosing Go Assist!
Really easy process to make a claim and…
Really easy process to make a claim and a speedy appointment was arranged.
9. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Urszula, it's great to know the quick service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helpful and patient
For starters -DIDNT wait long for call to be answered. Huge plus.
Michael was incredibly helpful and knowledgeable. Hé was patient and walked us through the procedure for the claim we were making. Hé helped us find the serial number on our fridge freezer. If only there were more Michaels around!
8. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen was very helpful and informative
Helen was very helpful and informative
8. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Vivien, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen was great
Helen was great. She explained everything slowly and clearly.
Customer service was great.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Jacqueline, it's great to know your mention of helen was great made a difference. We appreciate you saying that.
The BIG Warranties Team
Rosanna was really helpful
Rosanna was really helpful sorting my policy out.
No pushy sales, just pleasant and double checked everything. Haven’t spoken to a ‘sales’ person like this in ages so it was a lovely conversation. Thank you
4. september 2026
Uopfordret anmeldelse
Rosanne was really helpful
Rosanne was really helpful and explained clearly. She was patient and through with her job. Very happy with my experience
3. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent serp
Rosanna was very polite and clear in her speaking language.
Rosanna was very patient and explained everything clearly to me.
3. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Elizabeth, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful and clear talking staff .
2. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Jane, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful and friendly staff
Very helpful and friendly staff. I was impressed. Thanks
1. september 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Joan, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Really helpful and explained everything…
Really helpful and explained everything clearly very happy with the customer care
28. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Gabriel was very helpful
27. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Pietro, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.