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Bascom Anmeldelser 

145
•
TrustScore 5 ud af 5

4,9

Leverandør af sikkerhedssystemer
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Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

5 stars really isn't enough for this fantastic and extremely helpful Company. Very knowledgeable and assisting their customers is a joy, not a hindrance. Very rare these days. I would like to thanks L... Se mere

Bedømt til 5 ud af 5 stjerner

Very good wide angle camera it can record well over 100 metre views and recorder is silent easy to install rodger fixes the snags on the phone step by step if you get stuck on installing it THIS IS... Se mere

Bedømt til 5 ud af 5 stjerner

Quick telephone call answered all my questions, wanting to mix different cameras on differed MCB’s on outhouses (but on same electric meter). Proforma appeared….order placed….just awaiting the cameras... Se mere

Bedømt til 5 ud af 5 stjerner

Rang up Bascom technical help this morning chasing a fault from someone tampering with an already built System. The technical advisor couldn't have been any more helpful. Not often you get stra... Se mere

Virksomhedsoplysninger

  1. Leverandør af sikkerhedssystemer

Skrevet af virksomheden

Bascom develops and supplies professional CCTV cameras for SMEs and individuals with a larger property or premises. The systems are designed for self-installation: the cameras connect via the mains (Bascom® POWER) or a network cable (PoE) to a recorder that stores the footage locally, without a subscription.

Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

145 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(145)

12 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Bascom cctv time issue solved

Love my new 4k cctv but there are a few niggles with things that don't seem to work as you think they should. The most annoying was the time kept reverting to 1 hour fast every time I changed it and clicked save. A simple message sent to Bascom had them log in and change it for me, no hassle problem solved. I have no idea why GMT is called NTP but it worked!

8. juni 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Not aware I was dealing outside the UK

My original 1* review below was based on my dreadful experience caused mostly by Brexit and UPS but as stated, had it been made clear I was dealing with a company outside of the UK I would not have made the purchase. The review grabbed the attention of the Managing Director who called me to apologise and discuss how things can be improved going forward. I believe he will take on board the constructive criticism and make changes regarding more transparent information on the website and the problems incurred with returning items outside the UK. For that reason I have revised my opinion of the company and they now get 4 stars.

Not aware I was dealing outside the UK, company is not in Birmingham as suggested on the website, but the Netherlands. Ordered a system for almost £1k as it looked really good. UPS delivery was a nightmare, spent ages on the phone trying to find out when it would come. It was still in the airport the day it was allegedly coming! After 3 hours could get no image on the screen and then found that to get the images on the phone remotely you have to either have the recorder and screen right next to your router (not an option) or SPEND ANOTHER £49 ON A WIRELESS ANTENNA!!!! Really? No mention of that next to the images of phones on the website. Given all the problems we decided to cut and run and return them. That was another nightmare thanks to UPS and the fact that they were going back not to Birmingham but the Netherlands! Another half an hour on the phone trying to get collection booked and a load of printer ink used to print off TEN pages of paperwork covered in barcodes and QR codes for the return! A wholly unpleasant and time consuming exercise. Had I known they were a Dutch company I would not have purchased. Luckily the monitor we purchased was returnable!

October and I revised back to one star. I had a call on Sept 29th as they realised they had double refunded, something we had not noticed at the time. I told him we would pay it back but not immediately due to limits on the card. Having taken FOUR MONTHS to notice I think harassing me again on the phone a week later is a bit rich! He has just called me again followed by an email claiming he is not harassing me. He should maybe concentrate more on the financial side and less on chasing up bad reviews!

10. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fast response to query

I thought I was missing a power adaptor with the PoE switch I had bought. Johan at customer services responded very quickly to my email causing me to check in the right place(!), whereupon I found it. Doh! My fault, and all rapidly sorted because of the very quick response.

3. april 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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