5 stars really isn't enough for this fantastic and extremely helpful Company. Very knowledgeable and assisting their customers is a joy, not a hindrance. Very rare these days. I would like to thanks L... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very good wide angle camera it can record well over 100 metre views and recorder is silent easy to install rodger fixes the snags on the phone step by step if you get stuck on installing it THIS IS... Se mere
Quick telephone call answered all my questions, wanting to mix different cameras on differed MCB’s on outhouses (but on same electric meter). Proforma appeared….order placed….just awaiting the cameras... Se mere
Rang up Bascom technical help this morning chasing a fault from someone tampering with an already built System. The technical advisor couldn't have been any more helpful. Not often you get stra... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Bascom develops and supplies professional CCTV cameras for SMEs and individuals with a larger property or premises. The systems are designed for self-installation: the cameras connect via the mains (Bascom® POWER) or a network cable (PoE) to a recorder that stores the footage locally, without a subscription.
Kontaktoplysninger
156 Great Charles Street, B3 3HN , Birmingham, Storbritannien
- 0121 368 0033
- info@bascom-cameras.co.uk
- bascom-cameras.co.uk
4,9
Fremragende
145 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
as usual a very quick responce from…
as usual a very quick responce from their support...
12. december 2022
Uopfordret anmeldelse
Excellent service
8. december 2022
Uopfordret anmeldelse
Excellent product and brilliant Customer Service
I decided to purchase a Bascom system after doing a fair bit of research into what it was capable of vs other systems as well as their great reviews. I have not been disappointed. The system arrived with the recorder missing from the box due to damage in transit (I think) but after an email to report it I received a telephone call immediately to say they would be investigating and that a replacement would be sent out straight away which it was, arriving within a couple of days. Customer support has been excellent throughout with James happy to answer any and all questions. It's a pleasure to be on the receiving end of such great customer service, especially in this day and age! I will now be looking to replace our external CCTV with a Bascom system. Picture quality is great, the App works well and PC/Mac software is perfect for our needs.
8. december 2022
Uopfordret anmeldelse
Rogier from BASCOM resolved the issue…
Rogier from BASCOM resolved the issue very quickly, thank you!
30. september 2022
Uopfordret anmeldelse
Accurate advice
Accurate advice, easy to understand and eager to help.
20. september 2022
Uopfordret anmeldelse
great product
great product, ok not cheap but hey you get what you pay for. service & backup advice spot on very quick replies via email
31. august 2022
Uopfordret anmeldelse
Brilliant service
I sent an email and details of what I required. Within 1 hour James replied and recommended the camera system. I have just placed the order and will be delivered soon. Would definitely recommend.
23. august 2022
Uopfordret anmeldelse
Website easy to negotiate and sales…
Website easy to negotiate and sales support second to none. Very helpful for novice home security system purchasers. They put together a security system based on my individual needs and made sure I was happy with the offer.
30. juni 2022
Uopfordret anmeldelse
Very efficient in reply to emails and…
Very efficient in reply to emails and sorting import duty out.
29. juni 2022
Uopfordret anmeldelse
bascom 3 cam system
Very good wide angle camera it can record well over 100 metre views and recorder is silent easy to install rodger fixes the snags on the phone step by step if you get stuck on installing it THIS IS A PROPER CHRISTMAS PRESENT IF YOU GONNA BUY A SECURITY SYSTEM . I even use mine bird watching ZOOM IN ZOOM OUT and infra red at night crystel clear after sale service is strong
26. november 2021
Uopfordret anmeldelse
Not perfect
Product has been a bit unreliable. Bascom team are working on it to resolve the issues.
19. november 2021
Uopfordret anmeldelse
Great product
Great product, found things worked out the box - good and quick support. Very pleased, not the cheapest but worth it!
10. november 2021
Uopfordret anmeldelse
Excellent back up service
After only one phone call, the UK office called me back and with Mark's guidance I was able to achieve my aim of using a MacBook Air to view my cameras.
3. november 2021
Uopfordret anmeldelse
A few teething problems but all good in the end, excellent system & picture Quality in 1080i HD
Had a few problkems with delivery and compatability with my PANASONIC tv BUT ALL IS NOW WELL AND THE SYSTEM IS NOW EXCELLENT WITH A CLEAR 1080i PICTURE thanks to Rai in BASCOM Technical Support Iin The Netherlands.
1. november 2021
Uopfordret anmeldelse
Very good firm to deal with
27. oktober 2021
Uopfordret anmeldelse
Excellent equipment and reliable…
Excellent equipment and reliable customer service.
26. oktober 2021
Uopfordret anmeldelse
Questions answered rapidly
All my questions have been answered very quickly and with extra information. Always polite and helpful. Certainly gives confidence to the consumer.
21. oktober 2021
Uopfordret anmeldelse
James was very professional and…
James was very professional and explained everything in detail
13. oktober 2021
Uopfordret anmeldelse
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