5 stars really isn't enough for this fantastic and extremely helpful Company. Very knowledgeable and assisting their customers is a joy, not a hindrance. Very rare these days. I would like to thanks L... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very good wide angle camera it can record well over 100 metre views and recorder is silent easy to install rodger fixes the snags on the phone step by step if you get stuck on installing it THIS IS... Se mere
Quick telephone call answered all my questions, wanting to mix different cameras on differed MCB’s on outhouses (but on same electric meter). Proforma appeared….order placed….just awaiting the cameras... Se mere
Rang up Bascom technical help this morning chasing a fault from someone tampering with an already built System. The technical advisor couldn't have been any more helpful. Not often you get stra... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Bascom develops and supplies professional CCTV cameras for SMEs and individuals with a larger property or premises. The systems are designed for self-installation: the cameras connect via the mains (Bascom® POWER) or a network cable (PoE) to a recorder that stores the footage locally, without a subscription.
Kontaktoplysninger
156 Great Charles Street, B3 3HN , Birmingham, Storbritannien
- 0121 368 0033
- info@bascom-cameras.co.uk
- bascom-cameras.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They fixed it quickly
He managed to figure out how to fix my problem in no time at all. I'd been trying to fix it for months. I'd emailed the problem and they responded and fixed it within a few hours. You rarely get a response like that from any other company these days.
Fast and efficient help
Roger patiently listened to my problem and provided a price for a replacement cable, with invoice and payment link sent via email on the same day.
excellent customer service knows their…
excellent customer service knows their product and patient
Expert advice
Expert advice to solve potential camera issue. Prompt response to original query.
Customer services are always helpful
Customer services are always on hand when an issue arrises.
First class support
Great support for what turned out to be a simple issue.
Very quick to respond and no bs. Thank you.
Bascom know their stuff
Bascom answer the phone.
They know their product.
And they help when things go wrong.
Everyone should do all that but many don’t.
Quality products - Quality service
I cannot fault the customer service at Bascom. Always quick to respond and thorough. I can't recommend them highly enough.
Valuable Professional advice
Easy and quick access.
Valuable professional experience and advice
Immediate response to all emails.
Good hardware, good customer service
Good hardware coupled with good customer service, what's not to like.
This is the worst cameras ever
This is the worst cameras ever
All what us saying about quality is no true
This camera can not read car plate reg from 5 meters during the day.I suffered big loses from theft and this cameras could not do anything
I spent all most 10000 pounds on 16 cameras and DVR plus installation since plug in from electrical source did not work
All them reviews are taken not from google
Its all false

Besvarelse fra Bascom
Excellent customer service
Emailed customer service for advice as a client was thinking of ordering a bascom camera system and I'd never fitted one before.Responce was quick and answered all my questions,so I was very happy and told my client to place the order.
Great company and service.Fantastic service very friendly and…
Fantastic service very friendly and helpful, answered all my queries about the wired Dome camera system. Would definitely recommend this company.
Great to talk to someone who listens
Great to talk to someone who listens, is knowledgeable and responds with appropriate advice. Thank you.
I had an issue with one of my cameras.
I had an issue with one of my cameras.
Phoned Bascom and spoke to a technical adviser who resolved my issues. He was very polite and very knowledgeable about the product.
My cameras are now working fine.
Thank you Bascom.
Great knowledge and service.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







