Amazon Flex Anmeldelser 264

If I could rate them a zero I would. I wanted a short term job for the summer. I am a school teacher by profession. I am thankful I did not rely on this as my sole income. I put 3,000 miles on my car and made a little under a 1,000 for a month and a half of daily work. When I ran into issues with delivering into apartments, new subdivisions with no addresses, dropped internet on Amazon’s part, calling for Amazon support could take up to 15 minutes of the time I was given to deliver. I was asked for feedback. I was given a bot reply. Amazon has used a business model that ONLY serves their agenda. The cards are stacked against you as a driver. Don’t bother. You cannot turn a profit doing this job. Gas, mileage, wasted time, wear and tear on your vehicle, not to mention the more you are on the road the probability of you having an accident is significantly higher. Do not get suckered into this.

The biggest time wasters, the worst job on the planet, nothing but slavery stay far away from this company

1. Getting Block: I started Amazon Flex in 2020 and that time there were only 4h blocks and there were plenty of them. Then they started 5h and then 6.5 and 8h Van blocks too by 2022. Now Amazon Flex have so many drivers that its almost impossible to get a block. Am doing 6.5h SUV blocks and its hard to see 2-3 Sat/Sun blocks even after refreshing all day. In those conditions drivers will risk their account and use bots. Amazon did all to benefit themselves, to avoid surge blocks and ruined this work for those who were working from so long.

2. Melbourne Airport Station: Station employees are good except some. Some will force you to take packages you cant fit in your car safely. Before if you get late sometime or forget to click "I have arrived", they will fix it and let you do it but now it is no longer the case. Preston and Truganina stations were closed in 2022 i think and it was very bad because now drivers living in North and West had to travel all the way to Airport to do block and not to mention to return the undelivered packages.

3. Driver Support: There is no driver support. Its absolutely garbage email support that send you automated replies. So if you have any issue other then delivering packages, good luck with that. Amazon don't care about you at all. Put this in your mind. Getting help from them might get you some migraine issue like am having by even thinking about it. It will make you so frustrated.

4.Rewards: There are no special rewards normally. On prime day they offer some rewards. In past, there were rewards like, this week do 3 blocks and you will get 200$" then they relaced those rewards with luck based ones, like this years 2023 they had "Gold Ticket" where they put one ticket with some reward in chocolates but who knows who got that. Now with these rewards amazon knows how much they spending and there is high probability that no one will win that reward so they wont have to pay anything unlike past where you know that if I do 3 block, I will get that specific reward.

Overall, it is great money if you can get a block. No doubt that is why am still doing it but now from 1st July 2023, its gone absolute garbage. There are more worst thing those will come for Flex drivers in future. They are just following pattern of USA. They built their empire on shoulder of Flex drivers and in the end, all were left with nothing much and most of the jobs went to DSP. Just wait and watch, all Flex drivers will be left with nothing or some not so worth doing jobs. Don't depend upon it because if they block your account for some reason then it will take so long to reactivate because as i said no driver support only bots. Just try sending random email to driver support to test it out.

I am quite sure Amazon will start having a lot of court cases . First I’d like to start by saying it is great for quick money however there’s so many things that are unorganized and unprofessional . First thing first there isn’t anyone that you can speak with pertaining to payments, app issues or anything in that category over the phone . When you contact driver support while on the road to report a issue, they ask you to return packages by the next business day no later than 10am and that it will not affect your standings but it DOES. Then if you have app issues at the station you are told that you will still be paid in full but you DONT . Then when you reach out to what seems to be the team that escalate issues by email once you send a reply it goes to new representatives that does not know what’s going on .. totally confusing and highly unprofessional

Als umsatzstarker Kunde, wurde ich wie ein Bittsteller behandelt. Nun muss AMAZON auf mein Geld verzichten.

If I could give them-5 I could
On 03/07/2023 i went to the depot to collect my block which supposed to start 13:30 to14:00 but after I arrived in depot my screen has changed with some route from the past and app asked me to do first??? But how I am coming for new block not for some from the past???
This people are nonsense cowboys which don’t care about you ! For me this is modern slavery ! I contacted supervisor and Amazon driver support but 3 days now from not paid any!!!
It’s a SCAM stay away

The worst company with worst csuteomer service. Been calling for 2 weeks and every one keeps saying someone will get intouch and no one does. Only reply to my emails are robotic no actual human reviewing the problem and replying.

Don’t know what it’s like delivering outside of London but where I live you might aswell not bother can’t even get to the depot in barking took me an hour and 20 mins I left 30 mins early aswell missed my block by 2 mins wasted petrol drove 22 miles pointless even attempting to do it around the London area.

Meine Bestellung wurde angekündigt und ordnungsgemäß bis zum letzten Stopp aktuell angezeigt, ich konnte aus dem Fenster beobachten wie das Auto wendete und an meiner Haustür vorbei fuhr. Der Fahrer hat dann wahrscheinlich Feierabend gemacht. "Wir konnten ihr Paket nicht zustellen" oder/und "bei der Zustellung gab es Probleme wir versuchen es morgen erneut".
Wozu bezahlen die Leute eigentlich Prime Mitgliedschaft wenn gesagt wird Zustellung bis 22 Uhr, die Fahrer ist aber nicht hinkriegen und so einen Salat zusammen fahren, dass sie einfach feierabend machen.
Wozu bezahle ich das,wer gibt mir das wieder?!
Ich war selber in einer Spedition tätig und ich finde es eine bodenlose Frechheit von diesen unfähigen, nur noch ausländischen Personal.

Kaufen Sie KEINE Geschenkkarten, sie stehlen Ihr Geld!!! Die Kontaktaufnahme hilft überhaupt nicht!!!

Ich bin von Amazon enttäuscht. Ich habe noch nie in meinem Lebe so schlechte Erfahrung mit einem Unternehmen gemacht!

Ich wollte ein Geschenk für meinen Freund machen, der in einem anderen Land lebt. Bald hatte er Geburtstag und ich wollte ihn überraschen. Da ich Geld gespart hatte und sie nicht auf meinem Bankkonto waren, beschloss ich, einfach eine Geschenkkarte zu kaufen. Ich habe einen Gaming-Monitor bestellt, den ich als Geschenk ausgewählt habe.

Alles lief gut, bis ich eine E-Mail erhielt, die besagte, dass mein Konto gesperrt sei. Ich habe mehrmals versucht, den Service auf Deutsch und Englisch (weil ich dachte sie werden mir eventuell helfen) anzurufen. Ich habe über 30 Anrufe mit Amazon. Die Situation wurde nicht besser, ich bekam auch keine E-Mails. Diejenigen, die ich gesendet habe, werden gelöscht oder ich erhalte eine Antwort von ihrem System, nicht von ihrer Personal! Wenn ich mich bei meinem Konto anmelde, erhalte ich die Aufforderung, meine E-Mails zu überprüfen, und ich kann nichts anderes tun, als mich abzumelden. Ich habe andere Kategorien wie Spam oder Archiv eingecheckt... Die einzige Möglichkeit, sie zu kontaktieren, besteht darin, sie anzurufen.

Während des gesamten Anrufs erhielt ich jedes Mal unterschiedliche Antworten. Nach jedem Anruf muss ich mehr als 72 Stunden warten und dann zurückrufen, noch einmal warten, immer wieder das Gleiche. Ich wurde sogar mehrmals nach einem Nachweis der gekauften Geschenk-Karte mit Fotos gefragt, auf denen die Quittung und der ausgegebene Betrag zu sehen sind. Andere sagten, dass ich etwas gegen ihre Richtlinien getan habe, obwohl ich sie gelesen und erklärt habe, dass dies nicht der Fall sei.

Zusammengefasst habe ich viel Geld verschwendet, keine Unterstützung bekommen, Stunden damit verschwendet, Leuten, die nicht wissen, was sie tun meine Situation zu erklären, meine Stimmung mehrmals zerstört und meinen Freund nicht überrascht.

Don’t waste your time! They take all your personal information, bank details, passports, driver licences etc etc. Then they tell you that you’ve failed the criminal check and to dispute it with accurate if you think it’s wrong. So, you contact accurate to dispute and there is nothing to dispute because your criminal background check was clean! Nothing on it!! Go back to them and they just keep sending you the same BS template email about failing the criminal check, that I didn’t fail.

Okay, aber du kannst es besser machen!

Amazon flex is the worst place/app to work for. They pay really less amount comparing to the distance/mileage/amount of parcel they give you. They don’t care if you make some money or no. Their main target is to make sure you take their parcels to customer so they can make money.

Work for some other companies then Amazon

After became amazon flex for 1 month , i decide never buy anything from them , never ever . They terrible , not even worth 1 star

Never work for flex they will rip you off to save a dollar!!!!. Abuse you and treat you wrong!!!!.

Not worth it.
Consume more time than block, to far deliveries.
Like in 3 hour block I drove 81 miles and now it's happing constantly.
They are try to ripping of the driver.
Just imagine you in £41.50 you drove 81 miles and than it consume 1 hour extra then you have to send the email.
Note: I didn't add the time and miles to go the hub and after finishing the work go back to home or hub

Had a delivery block that was over 66miles away and like others have commented they only pay you for the time to get there and do the delivery but not for the time back home. This delivery was 1.5hrs drive each way, plus 1.5hrs for the actual delivery so altogether 4.5hr. However, unfortunately for me, I have an electric car that's one of the older models, so not a great range, and so needed to charge on my way there (1hr) and back (1hr). Making the journey 6.5hrs for me.

However, this was not to be the case. I got sent to a remote area where there were no charging points for at least 30 miles, and so after my delivery, on my way back home, I was freaking out because my battery was low and no charging points anywhere, plus it was late at night. Ended up getting stranded as car ran out of charge, had to get a taxi to a hotel in the middle of the night, in the middle of nowhere. Then the next day get breakdown folks to tow my car to a charging point. Ended by getting back the next day at past midnight, spent over 20hrs away from home as had lots of issues with the car, disappointments with breakdown guys, delays with getting help, essentially a most horrendous ordeal. Not to mention being out of pocket by £300, exhausted etc. I had tried contacting Amazon support several times throughout the whole process but got no response, or they had closed.

I message Amazon Flex after I got home to explain what had happen and to ask what could be done to ensure this doesn't happen again. Not to mention feeling extremely unsafe as I was delivering parcels in the middle of the night to farm houses in absolute pitch blackness and no other houses for miles apart, and through deserted windy country roads etc. I got the most cynical response back with absolutely zero empathy, no answers to my questions and got given £8.78 adjustment and paid £61.50 for the job. It was like the guy hadn't read my message at all, he had no concern whatsoever for all I'd been through. So from the job, I've had a loss of over £200.

So warning to everyone working for Amazon Flex, they only care about themselves and their image, delivering their parcels on-time etc. They don't care about you, your safety or experience, no matter how much they try to make you to believe they do. If you get into any trouble you'll be on your own, better not to take a job that's going to be difficult in any way and miss the block than for you to jeopardise yourself in anyway. They will not be there to help you if you do.

Nasty job
They'll legit turn you to an absolute animal
+200 parcel a day
+10 hours drive like a maniac
going up and down stairs +200 times a day and you have to load your own van and clean it too lol
you can't have a break cuz you'll run out of time
You have to eat like a dog while driving cuz youll run out of time
Youll have to take a crap at the back of the van or pee in a bottle cuz you'll run out of time
They never tell you there going to Abuse you at start
And Its absolutely crazy how they will treat you with no respect and there's favoritism going on
Tbh I don't blame the pps managers cuz if you look at their faces they already dead inside from stress and amazons pressure
And no cost vans? Yea right they'll cut it from your payment
You must be so desperate to do this kinda job for 100 pound a day feel sorry for them
But No me ill never pee in the bottle for no mf body

Know your worth

I work for Amazon in Nashville Tennessee I always get screwed around they send me so far out it’s unreal it is not worth the money and then you’re late with your deliveries and then you get blamed for it I can’t drive any faster without breaking the law it is ruining my car I went on a 3 1/2 route today for $63 they sent me 50 miles out it’s always like that