Amazon Flex Anmeldelser 264

They take advantage of drivers. You don’t know your route until you get there. Could be 14 packages, could be 46 with 41 stops. You are on a time limit. (Ex. 3 hours) In which they will send you OVER an hour away , with 41 stops. Down nothing but rural roads in the middle of nowhere. If you have any issues at all, “driver support” is anything BUT support. SCREENSHOT all communications with support, because they will lie. Then when you tell them you have proof, they will call it a misunderstanding..help me to help YOU!! Stay away!!

Awful. Ridiculous onboarding policy. If you don't submit your details you are banned from ever applying again (I was only awaiting my updated driving license). Awful AI generated reply saying my case has been closed. Put me off ordering from Amazon.

Keep getting emails my account will get suspended, which never been activated by them since i uploaded my documents. My account has remained inactive for the past four years, despite my repeated inquiries. Each time I reach out, I am told that drivers are not needed in my area. This explanation does not make sense. For four years, Amazon has allegedly not required delivery drivers in one of the most populated and well-known areas of Perth, yet I see numerous drivers delivering packages on my streets every day. Worst company i seen

much wrong with amazon flex . Low pay , high mileage. Will send you an hour away , rough terrain in boonies with little pay . But the worst part is they will falsely accuse you of not delivering packages and demoting you for this . They will lower your standing for any little complaint . If the package is damaged by amazon , they will blame you. If buyer lies and says they didn't get package for free merchandise, you get dinged . If you leave package at front door instead of back door because it was safer geuss what another ding. Customer service is absolutely no help and will dismiss your issues and speak off script . If package gets stolen , you get dinged . This last issue my standing was lowered for no known reason . Nothing on my record but management will not fix it . Oh customers are alerted to keep their dogs secured , probably about 50 percent do not , so you have to return package back to station . Even when you return a package , amazon will say you did not and you get dinged again . Unfair and fraudulent practices by amazon flex and driver support and management could care less . I have reported them 3 times for bad business practices and unfair treatment to FTC . Just be prepared these routes will run your car down fast !! New brakes , new spark plugs , high miles , new tires , dogs have scratched my car up , just a few things , so is it really worth it ? High miles for sure . Amazon flex needs to pay alot more and fix their customer service !!

Edit

I’ve been working with Amazon Flex for over a year, and honestly, it is not worth it. Once you factor in fuel costs, insurance, vehicle maintenance, and general wear and tear, there is barely any money left — if any at all.
On paper, the pay might look acceptable, but in reality, drivers are covering most of the operating costs themselves. Petrol prices, increased insurance premiums, and constant strain on your car quickly cancel out any earnings. You are essentially working just to cover expenses.
Support is limited when issues occur, and drivers carry all the risk. If something goes wrong with the app, routes, or blocks, it’s usually the driver who loses out financially.
After more than a year of experience, I can say this is not a sustainable or fair way to earn money. I would not recommend Amazon Flex to anyone looking for real income rather than short-term cash that disappears into costs.

Thank you Amazon flex in sudia arb
"I have shopped on Amazon multiple times, and I've always had a positive experience. Their delivery service is very fast, and the product quality is also good. The customer service is excellent, always helpful in resolving any issues. I prefer Amazon for my shopping and recommend their services to my friends."⭐⭐⭐

I am very disappointed at Amazon Flex I worked for them since November 2024 and really enjoyed my job, however Amazon deleted my email therefore I was not able to work Amazon Flex, i then changed my email and had to start the onboarding process again. Had my insurance with Inshur on 9/9/25 as I had to re-register however hey kept saying they were not receiving the notifications from Inshur, you cannot speak to anyone at Amazon Flex, they really need to sort out their customer service the worst customer service I have ever received. All they do is send you template emails and most of their staff do not understand basic English. I have now joined a reputable company that treat their staff fairly.

Amazon Flex is horrible company to work for. They accept drivers to do an realistically duty most times. Starting off with: if you accept a 4 hour block for $85,
-You must use ur own car/gas
-sort thru some times 10 packages to 40 packages Which takes abt 20 mins
-travel to the 1st destination which can be some times 15 miles away or 59miles away
-Drives to each locations, if it ALL HOMES then the job is easy
-If it’s Apartment Mixed in with BUSINESSES and HOMES, the you gotta problem because——
-it’s gonna take 10 to 20 per apartment because most apartments have lockers or long hallways to walk down to the door or you may get lost in the building:
-then dnt forget if the weather is hot outside, u have to drink lots of water, so have to find bathrooms which cut into the so called 4 hours block.
-and also it impossible to gain access to certain places because the customers dnt add the passcode.

So, when u bring back the packages to the station, now AMAZON FLEX wants to penalized the driver and deactivate them for things that were out of the drivers control. When go to select the options that fits the description as WHY the items were not delivered. So Amazon does not care abt the drivers at all.

IT LOOKS LIKE AMAZON has bitten off too much that they can chew, making promises to people packages on the SAME DAY DELIVERY, while putting the drivers thru burning hoops to do it with less than minimum wage earning. We might as well go work on a farm and stand on corner and beg for money. Because this company is not it.

It’s not far on either side. I wish AMAZON WOULD HAVE NEVER bothered with taking over the RETAIL SPACE and left it up the consumer to buy and shop in person because ONE DAY Amazon will CRAZER since they solely depend on the drivers with their own cars
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This company is appalling! Most blocks in Toledo, OH, are for 4.5 hours and pay around $85. So you automatically have to deduct roughly $20 for gas, and an hour for the drive home. This isn’t even accounting for all the wear and tear from driving on unpaved roads the whole time. So this would be $65 / 5.5 hours = $11.818/hour. This is barely more than minimum wage for Ohio! Who in their right mind would accept these blocks? You’d have to be a complete idiot. Even Five Guys pays over $21/hour. This is over a $22,000 annual difference so just get a job at Five Guys and don’t put any excessive wear and tear on your car.

It can't be expected anything good and reliable from AI, which is playing with people's life's and Absolutely Unreliable with a lot of issues and problems. Very disappointed and poor.

Amazon Flex used to be a smart way to earn extra decent pay, clear blocks, and manageable parcel loads. But now? It feels like someone behind the scenes is getting a little too creative.

At London stations like DCR2, DCR3, and DRH1, we went from earning £68–£84 for 4-hour blocks to being handed 4 hours’ worth of parcels squeezed into 3.5-hour “blocks” and paid even less. Funny how the maths always seems to favour Amazon, not the people actually doing the work.

They’ve turned cost-cutting into an art form: fewer proper blocks, more parcels, and an insulting pay drop. All while patting themselves on the back for “efficiency.” In reality, it’s nothing but exploitation with a smile.

What’s worse? It seems some people have made it their mission to impress the higher-ups by squeezing every last drop out of drivers. Congrats if your goal was to make a good system miserable, you’re doing a fantastic job.

Drivers work hard. Really hard. But lately, it feels like effort is irrelevant unless you’re the one playing politics or chasing fake appreciation.

Short-term praise might win you points with management, but at the cost of trust, respect, and basic fairness. The ones who built this system the drivers won’t forget how quickly things changed when loyalty and hard work stopped being profitable.

Thank you Amazon flex

We are having flooding rains today so my front porch was wet, but there was a place right in front of the door away from the direct rain. The Amazon Delivery Driver set my package right on the edge of the porch instead in the direct line of the rain. By the time I got home, 2 hours later, my package was beyond soaked. I attempted to find somewhere on Amazon to report this, but as usual, they don't make that information readily available.
Also, Amazon drivers in my town drive all over town with the sliding door to the van wide open with packages bouncing all over the place. Additionally, some drive all over with very loud music playing.
Amazon, get with it.

Awful customer service
The flex support team never solve a problem
They downgrade your SUV car to a sedan car without any explanation
They really abuse drivers
Payments are not fair at all
People think Amazon is amazing but they don't know how they are exploiting drivers
Dont do this job

Abigail Clark now get promotion to L5 area manager. Very bad. She take time from our breaks. Only 25 minutes. No time for walk. Other managers yes, but not her. She want us work more like robot slave. She no care about people. She big bully. Many people sad. She get promotion, but she no deserve, but Amazon help such evil people. She hurt people. Be careful.

Wouldn't even given them one star if I could. Extremely long signing up process only to find once you meet the criteria there are no vacancies in the the area you originally applied for. Complete sham, all they are looking for Muppets when orders are high. Save your time and look elsewhere.

This company should be banned in the UK.
They don't give ANY rights or benefits to their drivers. Zero accountability.

I personally deleted even Amazon app ( used it for many years for almost all purchases ) after realised how badly they treating their drivers.

Shame on Amazon!

I’m not sure who is looking after route planning but he/she is very cleaver. I picked 3.5 hours route planning many times but while doing this took 4 hours and more and when I finished after that 50 m drive to back home which is worthless getting paid £60.00 for that route.
I do not recommend this job anymore.
DN11 is the place where I work and collected 48 parcels for this route today.

I don’t even know how to explain this. It’s been two months since I’m chasing my pay no one is giving me a clue. I would think they’re a scam people Amazon Logistics DBI2..

I will leave my review about amazon flex here.
I start doing amazon flex 1 year ago thinking I will make some money but I realise I work for free most of the time. Sometimes I have very easy route and quick but most of time you need to drive far away and if you calculate the fuel and insurance and im not say about in some areas you need a helicopter to deliver the parcel because its so worst for your car to drive there and some inaccessible. (Others area you don't have access with the car and you can have heavy parcels or you need to struggle you don't have more arms in central areas)
Customers very rude ( they put in description to leave the parcel in some safe place like garage or rear porch but you cannot access the garage or door garden to leave in rear... ( even if you call them or text most of time people just not answer. If you speak with team amazon customer they don't have to many options to solve the problems and after you loose time at phone with team you will see in your standing you are the problem because you leave the parcel in safe place or return to amazon station (Customers complane)
App amazon most of time have some issues... you can deliver a parcel where app amazon show you but it's not real adress in that location.
I needed to solve all the time like finding some adress and even with GPS and instructions loosing so much time and if it's raining,dark this made your job so difficult.
There are to many issues about delivering with amazon flex and I see it's not worthy to stress and take in serious everything even if you try to do your best its not enough... Customers lie about not receive the parcel and if you leave in safe place you are still responsible. If you return to amazon station it's not good because they lower your standing even if it's not your fault you are penalised.
I see so many people put in description leave the parcel in some safe places and after complane not receive because they forgot about the description and if they check find the parcel in safe place.
I just realised maybe and it's time to just quit doing delivery for amazon flex because it's not worthy (stress,high mileage and less money) you are a slave and you are happy for some money in the moment but that money you need to put for next route... 48£ for 3h and 54£ for 3.30 and 62 for 4hours ... sometimes you drive like crazy 1 hours and after that you still need to drive to the streets to deliver the parcel and when you finish you need to drive again 1 hours or more to go home so calculate please from that 48£ or 54£. When you have easy delivery and not far away it's only because they try to play with your mind to play they games and it's only about manipulation. It's like you make 3steps and after 4 steps back and after again 2 steps and back.
Some people from amazon suport are amazing and try to solve problems but some speak so rude.
to many issues and low very low profit sorry but sound like a scam.... don't ruin your car because its not worthy... they don't care about you your health or option even if they send notifications about how to prevent accidents and stuff. Sorry but they just playing with you and think if your time it's worthy. You work afternoon and weekends even of it's late the money are the same... it's a scam....