I was unable to place an order after multiple attempts at reaching at the shop. Support tickets are closed immediately with "Solved" status without being answered. Messages are not being responded. Gl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The communication and the interest the team shows are impeccable! Also shipping is fast and rationally priced. And of course so far the quality is superior. Every detail is machined flawlessly.
Virksomheden har svaret
I came to Xometry with an extremely urgent and short deadline for a very large 3D print. Alina made the time to talk about the project and answer all of questions, while pulling in the proper expertis... Se mere
Virksomheden har svaret
Xometry is a great provider of manufactured parts with simple and quick quoting engine. The system may indicate higher lead times due to automated quoting, however, parts may arrive a bit before the d... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Xometry is the world’s largest on-demand manufacturing platform. We offer massive network capacity, instant online quotes, and attractive pricing. Our European network of over 2,000 manufacturing facilities enables us to consistently maintain fast lead times while offering a wide range of capabilities, including CNC Machining, 3D Printing, Sheet Metal Fabrication, and Injection Moulding. Xometry works with a diverse customer base, ranging from startups to Fortune 100 companies such as BMW and Bosch.
Kontaktoplysninger
Ada-Lovelace-Str. 9, 85521, Ottobrunn, Tyskland
- +49-89-3803-4818
- info@xometry.de
- xometry.eu
4,1
God
285 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great
I have only had good experiences with Xometry. The automatic quoting system works very well and when a manual quote is required, the response time is short. Very simple process from quotation to order.
I have mostly ordered machined steel parts with heat treatment and the delivery is fast and quality good.
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Thanks for taking a moment to write this, Åsmund! Really glad to hear everything’s been running smoothly with Xometry.
Looking forward to your next project.
Great personal support
Great personal support, fast delivery, and direct online quoting make Xometry an essential part of my workflow
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Thank you for your feedback. We’re glad to hear that our support, fast delivery, and online quoting are helping with your workflow. We look forward to supporting your future projects.
I made a mistake and placed a large…
I made a mistake and placed a large order without testing the quality of the parts and service on a smaller order first, the order I placed (D-UK172139 ) was for 64 parts in total , they have not been delivered on the dates quoted and some of the parts that have arrived are damaged or have not been machined to the drawings and Step files provided , some of the machining quality is very very poor . The web site shows parts completed and delivered when they are not . The staff seem friendly but I shouldn’t be chasing to find out when parts will be remade. Don’t use them if you need parts done to the drawing and on time !
20. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Dear Darren, we are very sorry to hear about the issues with your order. We have reviewed the situation internally and see that our team has been in contact with you. Please be assured that we will do everything possible to resolve this matter and ensure the parts meet your requirements.
Thank you for bringing this to our attention.
Très bonne première expérience avec…
Très bonne première expérience avec Xometry.
Une fois le fichier step téléchargé, nous obtenons un devis instantané.
Les pièces reçues sont conformes et conformes à nos standards qualité.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Bonjour, merci beaucoup pour votre retour. Nous sommes ravis que votre première expérience avec Xometry se soit bien passée et que les pièces reçues correspondent à vos attentes. Nous restons à votre disposition pour vos futurs projets.
I have been working as a Xometry partner for almost 2 years.
Recently, an incident opened my eyes to how vulnerable production partners actually are under Xometry’s Terms & Conditions. That’s why I am writing this review: make sure you carefully read the T&C before accepting anything.
I received a claim for a part I had produced and also shipped more than 3 weeks earlier. The customer themselves wrote: “we received the package two weeks ago.” According to the Customer T&C, visible defects must be reported within 7 days. First Xometry explained the delay with a wrong email address, then with a phone call – but they could not provide any proof that the report happened within that timeframe, yet they still assessed that the packaging was inadequate and placed full responsibility on me as the partner.
At the same time, the Partner T&C requires partners to remain liable for up to 3 years.
So the question is: if a customer only has 7 days to report defects, why should a partner remain exposed for 3 years?
Everyone can draw their own conclusions.
23. september 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Dear Nandor, thank you for sharing your thoughts. Our team has already reached out to you to discuss this directly, and we’d love to continue working with you to sort everything out. Please feel free to contact us via e-mail provider@xometry.eu if you haven’t connected yet.
Positive!
Positive!
Working with Xometry gave us a very positive feeling. Very willing and flexible people. Good prices!
Overall a fantastic experience.
22. september 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Thank you so much for your kind feedback! We’re thrilled to hear you had a positive experience and appreciated our team’s flexibility. We look forward to working with you again!
Excellent service from start to finish
Excellent service from start to finish. The entire process with Xometry, from the automated checks and pricing to the final delivery, was incredibly smooth. I was also very impressed with their customer service - everyone I spoke with was helpful and able to solve my problems really fast.
3. september 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Dear Norbert, thank you so much for your kind words! We’re thrilled to hear the entire process went smoothly and that our team could help quickly. It’s great to know our efforts made a difference for you!
Easy
Easy and clear process. Fast service and expected production received.
28. august 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Dear Gerardo,thank you for your feedback! We’re glad to hear the process was easy and that everything arrived as expected. We look forward to helping you again!
super entreprise
super entreprise , très réactive et à l'écoute .
Ils ont réalisé les dessins techniques des pièces en 3D, d'après un dessin sur papier, avant fabrication pour vérification .
3. september 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Merci beaucoup pour votre retour ! Nous sommes ravis que notre équipe ait pu vous accompagner et que le processus de vérification en 3D vous ait satisfait. Au plaisir de collaborer à nouveau !
goede service en snelle reacties
goede service en snelle reacties. als je vragen hebt over bepaalde zaken wordt je goed en snel geholpen door een van de medewerkers en denken goed met je mee voor goede oplossing.
2. september 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Hartelijk dank voor uw positieve feedback!
We zijn blij te horen dat u tevreden bent met onze service en dat ons team u snel en goed heeft kunnen helpen. We kijken ernaar uit u in de toekomst opnieuw van dienst te zijn!
Ganz schlechte Qualität beim FDM…
Ganz schlechte Qualität beim FDM drucken, auf Nachfrage keine Antwort, nicht zu empfehlen
8. august 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Hallo Frank, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie Probleme mit der Qualität Ihres FDM-Drucks hatten. Unser Team hat versucht, mit Ihnen in Kontakt zu treten, um die Details zu klären und eine Lösung zu finden.
Bitte kontaktieren Sie uns direkt unter help@xometry.eu , damit wir Ihr Anliegen prüfen und gemeinsam eine Lösung finden können.
STAY AWAY FROM THEM .Full of…
STAY AWAY FROM THEM .Full of communication issues. After paying more than 1000USD in parts, we gave up the project because of their issues, but they keep harassing by phone at 5am and harrassing by email. Worst experience EVER!!
19. august 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Dear Eric, we’re sorry to hear about your experience and take your feedback very seriously. Our Production Manager has been trying to reach you to better understand the situation and work toward a resolution.
We’d greatly appreciate the chance to discuss this directly and find a way forward. Please feel free to contact us at production@xometry.eu at your convenience. Our goal is always to ensure our customers are fully supported.
Verry bad communication
Verry bad communication. 0 response. Im trying to cancle a order that I made an weej ago and I get 0 response on anny call, email, or chat. What a scam
11. august 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Dear Luc, we’re very sorry to hear that you’ve had difficulty reaching us and for any frustration this has caused. This is not the experience we want for our customers.
Please reach out directly to help@xometry.eu so we can review your order and assist with your cancellation as quickly as possible. We’re committed to resolving this for you.
Xometry et ces collaborateurs donne…
Xometry et ces collaborateurs donne pleinement satisfaction au tant en qualité qu’en délai
29. juli 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Merci beaucoup pour votre confiance ! On est ravis que la qualité et les délais soient à la hauteur de vos attentes. À très bientôt pour de nouveaux projets !
Tres déçu
Tres déçu, on vous dis que la commande ce fait en Allemagne et c'est en Angleterre...j'ai réglé ma facture a la commande maintenant elle est bloquée a Toulouse aux douanes car il manque la tva!
J'ai payé le solde pour la tva mais la personne qui s'occupe de mon dossier ne comprends rien et me demande de payer a nouveau l'intégralité de la facture!je ne veux pas payer deux fois et avoir un avoir !
25. juli 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Merci pour votre retour. Nous sommes désolés d’apprendre les difficultés que vous avez rencontrées. La commande a été traitée sur la base des informations disponibles au moment de sa validation, y compris le statut TVA.
Pour clarifier pleinement la situation, notre Production Manager reste à votre disposition pour vous accompagner en cas de question ou de besoin spécifique. N’hésitez pas à la contacter -nous sommes là pour vous aider.
prix très raisonnable retour devis très…
prix très raisonnable retour devis très rapide et avec fabrication et livraison
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Merci beaucoup pour votre retour ! Heureux que nos prix et notre réactivité vous conviennent. On reste à votre disposition pour la suite !
Livraison rapide et pièces de très…
Livraison rapide et pièces de très bonne qualité! Je recommande vivement
11. juli 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Merci beaucoup pour votre retour positif, Arnaud ! Nous sommes ravis d’apprendre que vous êtes satisfait de la qualité et de la rapidité de la livraison. Au plaisir de collaborer à nouveau avec vous !
Besvarelse fra Xometry Europe
Thank you so much for your kind feedback! We’re happy to hear you like our website. Looking forward to supporting your future projects!
Fast and easy way to ordered parts
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Thank you for your feedback! We’re glad to hear you found the ordering process fast and easy. We look forward to working with you again!
Great software, bad logistics and parts
The instant quoting engine is fantastic but the quality of parts was not. The stated delivery time is when the parts leave the manufacturer in china, so good luck waiting for your final delivery and managing customs!
18. juni 2025
Uopfordret anmeldelse
Besvarelse fra Xometry Europe
Thank you for your feedback.
We’re sorry to hear about your experience with the logistics and the parts quality. We would like to better understand what happened and investigate this further.
Could you please share more details about your case with us at help@xometry.de? Our team will be happy to look into it and support you.
Thank you for helping us improve!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.