Jessel in customer service was amazing. I spoke to x amount of staff before her on chat and then on the ohon, just to hit the wall every single time and having people saying me 2+2=7, saying ridiculou... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am a recent customer to Yuno. The advance payment system (based on estimated forward usage) can be a bit frightening but they explained that it will all come right in the end .. so if they over-est... Se mere
Virksomheden har svaret
I was charged an early cancellation fee in error and Gwyneth took my call, my details and had the issue sorted without any fuss or issue. I will definitely be checking their rates when I am due for re... Se mere
Virksomheden har svaret
My bill came out €150 more expensive than I’m used to paying. I couldn’t understand why I called one of the representatives and found them very very hard to understand. I asked him to put me onto anot... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Yuno Energy is Ireland’s new home energy provider. Fed up with shocking electricity bills? Then Yuno Energy is the home energy provider you've been waiting for. You always know what to pay each month in advance and avoid expensive surprises. Plus, the Yuno Energy app makes it easy to see your usage and costs – helping you to cut back and save. We even give you a way to reduce your next payment: Beat your Prediction.
Kontaktoplysninger
Paramount Court, Corrig Road, Sandyford Business Park, Sandyford., D18R9C7, Sandyford, Irland
- 1800 554 400
- customercare@yunoenergy.ie
- www.yunoenergy.ie
4,4
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service chat was direct and…
Customer service chat was direct and very helpful
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Shiv,
We're so pleased to hear that our customer service chat was direct and very helpful. Thank you for sharing your positive experience with us.
Kind regards,
Sasha,
Yuno Energy Team
Gwyneth gave helpful and clear answers…
Gwyneth gave helpful and clear answers to all my questions.
However the "Date of experience" does not let me enter today's date 22/09/26.
Displaying "out of range"
So not at all impressed by Trust Pilot
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Tom,
We appreciate you sharing your experience. We are sorry to hear about the difficulty you encountered with the date selection feature. We are actively investigating this technical issue to ensure a smoother experience for all users.
Kind regards,
Sasha,
Yuno Energy Team
my problem seems to be resolved if…
my problem seems to be resolved if anything changes ill review at this moment good service
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Seamus,
We're so glad to hear that your problem seems to be resolved, and we appreciate you taking the time to share your positive experience. We're always here to help if anything changes.
Kind regards,
Sasha,
Yuno Energy Team
Good customer service …
Rohan in customer service was very helpful in explaining my bills and energy usage. He was also patient to listen and understand all questions I had as a first time customer. It’s only been a month of using Yuno and I have had no troubles so far.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Zee,
We are so pleased to hear about your positive experience with our customer service team. It's wonderful to know that our team member was helpful and patient in explaining your bills and energy usage as a new customer. We're glad you've had no troubles so far!
Kind regards,
Sasha,
Yuno Energy Team
Carlos was very helpful and patient.
Carlos was very helpful and patient.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Orla,
Thank you for your wonderful feedback. We are so pleased to hear that our team member provided excellent assistance and patience. We appreciate you taking the time to share your positive experience.
Kind regards,
Sasha,
Yuno Energy Team
Great customer service so far
Great customer service so far. Quick response and good customer service.
Specially Mr Vasanthakumar. Thank you
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hello,
We're so pleased to hear about your positive experience with our customer service and the quick responses you received. Thank you for acknowledging our team member.
Kind regards,
Sasha,
Yuno Energy Team
General help!
Hi, I spoke to Gwyneth today and she was very helpful!! Much appreciated thank you!
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Marie,
We're so glad to hear our team provided such helpful assistance. Your positive feedback is truly appreciated!
Kind regards,
Sasha,
Yuno Energy Team
I’m a long standing customer with Yuno…
I’m a long standing customer with Yuno Energy. The rates are very reasonable and the representatives are always very polite and respectful when talking to you. I have to commend Gwyneth for her excellent customer service, she was very personable and made everything easy to understand when switching my tariff. I’d recommend Yuno to anyone and I hope you get to speak to this lovely lady!
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Cliodhna,
We are so pleased to hear about your positive experience as a long-standing customer. It is wonderful to know that our rates are reasonable and that our representatives are always polite and respectful. We truly appreciate you highlighting the excellent customer service you received, especially regarding the ease of understanding your tariff switch. Your recommendation means a great deal to us, and we are grateful for your kind words.
Kind regards,
Sasha,
Yuno Energy Team
Besvarelse fra Yuno Energy
Hi Clodagh,
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such a helpful and great experience. We will certainly pass on your kind words.
Kind regards,
Sasha,
Yuno Energy Team
Excellent experience with gywneth from…
Excellent experience with gywneth from you o today . This is really first time I got best response from Yuno . I called several time before but this is the first time I realised that I am really been looked after by gywneth . Thanks gywneth and keep up the good work . Cheers
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Saqib,
We are so pleased to hear about your excellent experience! It's wonderful to know that our team member provided such a positive and helpful response, making you feel well looked after. We appreciate your kind words.
Kind regards,
Sasha,
Yuno Energy Team
The Lovely Gwyneneth looked after me…
The Lovely Gwyneneth looked after me today,
She was very helpful in explaining about my Gas meter reading.
Keep up the good work.
Mary.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Mary,
We're so pleased to hear about the excellent assistance you received with your gas meter reading. It's wonderful to know our team was helpful and clear.
Kind regards,
Sasha,
Yuno Energy Team
I am not very tech minded Gwyneth…
I am not very tech minded Gwyneth helped me through the procedure and I can log into my account once again
Thank You Gwyneth.
Regards.
Noel Tobin.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Butch,
We're so glad to hear that our team was able to assist you in regaining access to your account. We appreciate you sharing your positive experience!
Kind regards,
Sasha,
Yuno Energy Team
Customer service review
Excellent, efficient service. Sai the operator transferred my call to the relevant team member -Karl- who completed my transaction in a friendly, professional and efficient manner.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Stephen,
We are so pleased to hear that our team provided you with such a positive and helpful experience. We appreciate you sharing your feedback and kind words!
Kind regards,
Sasha,
Yuno Energy Team
Online with Shaz
Online with Shaz. Sorted out my small issue in seconds. Very happy
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Sean,
We're delighted to hear our team could resolve your issue so quickly. We appreciate your kind words!
Kind regards,
Sasha,
Yuno Energy Team
Helpful and Friendly Support
Bhavika was very helpful explaining my bill to me.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Nigel,
Thank you for taking the time to share your feedback. We're delighted to hear that our team member was very helpful in explaining your bill.
Kind regards,
Sasha,
Yuno Energy Team
The customer service was very helpful…
The customer service was very helpful and sort it all my questions
Jessel was very lovely to me and helpful
Thanks Jessel
17. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Tonica,
We are so pleased to hear that our customer service was very helpful and that all your questions were sorted. We are delighted that you had such a lovely experience.
Kind regards,
Sasha,
Yuno Energy Team
Sai was very helpful in assisting me…
Sai was very helpful in assisting me with my billing query and was pleasant to deal with.
17. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Cian,
We're so pleased to hear that our team member was very helpful in assisting you with your billing query and was pleasant to deal with. Thank you for taking the time to share your positive experience.
Kind regards,
Sasha,
Yuno Energy Team
Excellent help when needed thank you
Excellent help when needed thank you
17. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Martin,
We're so glad we could provide excellent assistance when you needed it. Thank you for your kind words!
Kind regards,
Sasha,
Yuno Energy Team
Pleasant and effective
Pleasant, responsive and quickly sorted my problem.
17. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Edmond,
Thank you for your feedback. We are delighted to hear that our team was responsive and quickly resolved your problem.
Kind regards,
Sasha,
Yuno Energy Team
Billing
Had a billing related query Spoke to Gwyneth was very helpful. Appreciate it.
17. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hello,
We're so pleased to hear that our team member was very helpful with your billing query. Thank you for sharing your positive experience!
Kind regards,
Sasha,
Yuno Energy Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.