Jessel in customer service was amazing. I spoke to x amount of staff before her on chat and then on the ohon, just to hit the wall every single time and having people saying me 2+2=7, saying ridiculou... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am a recent customer to Yuno. The advance payment system (based on estimated forward usage) can be a bit frightening but they explained that it will all come right in the end .. so if they over-est... Se mere
Virksomheden har svaret
I was charged an early cancellation fee in error and Gwyneth took my call, my details and had the issue sorted without any fuss or issue. I will definitely be checking their rates when I am due for re... Se mere
Virksomheden har svaret
My bill came out €150 more expensive than I’m used to paying. I couldn’t understand why I called one of the representatives and found them very very hard to understand. I asked him to put me onto anot... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Yuno Energy is Ireland’s new home energy provider. Fed up with shocking electricity bills? Then Yuno Energy is the home energy provider you've been waiting for. You always know what to pay each month in advance and avoid expensive surprises. Plus, the Yuno Energy app makes it easy to see your usage and costs – helping you to cut back and save. We even give you a way to reduce your next payment: Beat your Prediction.
Kontaktoplysninger
Paramount Court, Corrig Road, Sandyford Business Park, Sandyford., D18R9C7, Sandyford, Irland
- 1800 554 400
- customercare@yunoenergy.ie
- www.yunoenergy.ie
4,4
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rang to disconnect 3 meters against 3…
Rang to disconnect 3 meters against 3 separate accounts and Gwyneth from the customer support team was fantastic to deal. She was very diligent, friendly and supportive. Definitely recommend.
25. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Patrick,
Thank you for your fantastic feedback! We are so pleased to hear that our team member provided such a positive and helpful experience. We will be sure to pass on your kind words.
Kind regards,
Sasha,
Yuno Energy Team
Besvarelse fra Yuno Energy
Thank you so much Anne Marie!
Besvarelse fra Yuno Energy
Thanks so much John!
Shreyas was excellent in helping solve…
Shreyas was excellent in helping solve my proble,
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Michael,
We're so pleased to hear that our team member was excellent in helping to resolve your issue. Thank you for sharing your positive experience with us!
Kind regards,
Sasha,
Yuno Energy Team
I spoke to Anuj and he sorted out what…
I spoke to Anuj and he sorted out what I asked for immediately and he was very pleasant.
Patricia
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Trish,
We are so pleased to hear that your request was sorted out immediately and that you had such a pleasant experience. It's wonderful to know our team was able to assist you efficiently.
Kind regards,
Sasha,
Yuno Energy Team
I spoke to a lovely man named Carlos…
I spoke to a lovely man named Carlos and he could not have nicer and very helpful
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Nora,
We're so pleased to hear that our team member was so nice and very helpful. We truly appreciate you sharing your positive experience with us!
Kind regards,
Sasha,
Yuno Energy Team
I had a conversation with Bhavika
I had a conversation with Bhavika. It was short, but helpful. She simply answered my question. Exactly what I expected!
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
HiRoman,
We are pleased to hear that we were able to provide you with the information you needed efficiently. We appreciate your feedback.
Kind regards,
Sasha,
Yuno Energy Team
Besvarelse fra Yuno Energy
Hi Dee,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team member.
Kind regards,
Sasha,
Yuno Energy Team
Was great talking to Sharmaine today as…
Was great talking to Sharmaine today as I called to ask about how our bill works since I just joined recently, she brought me through everything and all my bills with patience and perception so a happy experience overall
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hello,
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such a helpful and positive experience, patiently explaining everything about your bill. We will be sure to pass on your kind words.
Kind regards,
Sasha,
Yuno Energy Team
Rebecca could not have been more…
Rebecca could not have been more helpful with my query and got it all sorted.
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hello,
We are so happy to hear that our team member was able to assist you with your query and get everything sorted out. We appreciate your kind words!
Kind regards,
Sasha,
Yuno Energy Team
Great help by the team I spoke with…
Great help by the team I spoke with today. Gwyneth and jessel also Amy. Thanks for the help
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Tony,
We're happy to hear our team provided great assistance today. We appreciate you sharing your positive experience with us.
Kind regards,
Sasha,
Yuno Energy Team
Very usefull supporting from rohan
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Bảo,
We're so pleased to hear that you found our support very useful. Thank you for sharing your positive experience!
Kind regards,
Sasha,
Yuno Energy Team
Besvarelse fra Yuno Energy
Hi Denise,
We are so pleased to hear that you had a helpful call with our team. Thank you for taking the time to share your positive feedback with us.
Kind regards,
Sasha,
Yuno Energy Team
Do not appointment this company as district energy provider
If you are a management company looking to appointment Yuno energy heat, DO NOT DO THIS for the sake of your tenants. This review comes after months of discussion with customer services who were not able to help me with a huge outstanding bill that they left me with after poor management of tenancy change overs and addresses, a basic competency of a district heating company. After speaking to many others in my development, including the management company, there are so many stories of the same thing happening to other tenants, but we are stuck with the incapable company. Please reconsider using them, this is the worst experience I have ever received from an energy company after living in multiple companies.
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Connie,
It looks like this review is meant for Yuno Energy Heat. We'll be sure to pass on your feedback to them.
Kind regards,
Sasha,
Yuno Energy Team
Roshini - great service
Roshini resolved my gas reading issue in a matter of minutes. Great service
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hello,
We're so happy to hear that we could resolve your gas reading issue quickly and efficiently. We appreciate your kind words!
Kind regards,
Sasha,
Yuno Energy Team
All was great
All was great, Gwyneth was very helpful during my call.
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Valeriia,
We're so pleased to hear that everything was great and that our team member provided such helpful service during your call. Thank you for sharing your positive experience!
Kind regards,
Sasha,
Yuno Energy Team
Great customer service
Great customer service, great app and easy to set up everything!
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Sergio,
We're so pleased to hear that you had such a positive experience with our customer service and found our app easy to set up. Thank you for your wonderful feedback!
Kind regards,
Sasha,
Yuno Energy Team
Had talk with two guys
Had talk with two guys, both of them were so gentle and helpful. Well satisfied…
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Al.
We're so pleased to hear that our team members were gentle and helpful. We appreciate you sharing your positive experience with us!
Kind regards,
Sasha,
Yuno Energy Team
Yuno Energy customer support
I had a very positive experience today in my dealings with Bhavika who was professional and courteous in her dealings with me. She listened attentively and endeavoured to resolve my concerns without any fuss or confusion.
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Stephen,
We are truly delighted to hear about your positive experience with our team member. It's wonderful to know that we were able to resolve your concerns professionally and courteously. Thank you for your kind words!
Kind regards,
Sasha,
Yuno Energy Team
App usage seems to have no correlation…
App usage seems to have no correlation to bill amount!
Feels very hit and miss, while I understand the basic calculation method used , results are oftenat odds with app usage! Buyer beware
19. september 2026
Uopfordret anmeldelse
Besvarelse fra Yuno Energy
Hi Car,
That doesn't sound like our usual standard of service I would expect. So sorry to hear it's been hit or miss. I'd love to look into this matter closer so I can figure out if there's something we can do on our end here. I've requested your account information through Trustpilot so I can do so.
Kind regards,
Sasha,
Yuno Energy Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.