I had to cancel my subscription due to health issues. Brian was extremely helpful and supportive, and made the process very easy. Service was very friendly, products are exceptional, and it’s a fan... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I had to cancel my subscription due to health issues. Brian was extremely helpful and supportive, and made the process very easy. Service was very friendly, products are exceptional, and it’s a fan... Se mere
Virksomheden har svaret
Cancellation is cumbersome, You must call them rather than being able to do it yourself in your account. Its frustrating, but they do this to try and keep you on a subscription. My call was ans... Se mere
Virksomheden har svaret
I had to move my payment date for my whiskey subscription and called the team. I got through to Lewis who was incredibly helpful, friendly and even reminded me of an unused offer that was still avail... Se mere
Virksomheden har svaret
I don’t even drink Whiskey, but with these amazing discounts I like to buy as gifts for others. I normally buy some when I have a discount or voucher and then pause the subscription for a few mont... Se mere
Virksomheden har svaret
We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe. Whether you have just discovered the fascinating world of whisky or you’re a whisky connoisseur, our monthly whisky is designed to fuel your passion for flavour and to learn a little bit about what’s in your glass along the way. We work really closely with the distilleries to give you a behind the scenes look into their magical world and to create exclusive whiskies available only for our subscribers! Each box comes complete with a copy of Stramash magazine where you can learn all about what’s happening and who’s who in whisky...it's essential reading! For more information, see our FAQs: https://www.whisky52.com/faq Or if you need to get in touch then please reach out to us via https://www.whisky.com/help
8 Melville Crescent, EH3 7JA, Edinburgh, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service from Edward, very helpful and friendly. Everything resolved very quickly and easily - and the phone was answered straight away, I didn't have to hang around on hold.

Besvarelse fra Whisky52
Spoke to Edward to cancel my subscription - he was very kind and understanding but made me an offer I couldn’t refuse so I stayed for another month to see how it goes.
The first bottle of Glenmorangie they sent me was lovely, nice and complex flavour profile. Enjoyed it a lot.

Besvarelse fra Whisky52
Products are great, customer service is great very helpful

Besvarelse fra Whisky52
Charlotte was super helpful and informative. She explained all of my options and was really helpful!

Besvarelse fra Whisky52
Ordered a trial box after having a different subscription. Taste profile excellent. Customer service very helpful.

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John was very helpful on the phone and very friendly. The Whisky is lovely.

Besvarelse fra Whisky52
Mark O'Leary - very good, listened, set out the options fairly, persuasive.

Besvarelse fra Whisky52
I found whisky 52 whilst doing a search for a particular bottle of whisky.
I liked the idea so I gave it a go. For a reasonable price you get a 35cl bottle of whisky from anywhere in the world and a magazine full of information about the distillery.
I have had 9 or 10 bottles now, some from countries I didn't know made whisky and I am yet to be disappointed!
The staff are also very friendly and not pushy for sales. If you like whisky and you can afford £35 a month I would highly recommend this company.

Besvarelse fra Whisky52
Really helpful person at their contact centre. Was able to do what I wanted efficiently and with good advice from the person.

Besvarelse fra Whisky52
Customer service that does its job. My questions answered and matter resolved. Great communication, happy polite and helpful.

Besvarelse fra Whisky52
I spoke to Joe about whisky and he was really helpful, enjoyable to speak to and very professional. He answered my questions and summarised the details.

Besvarelse fra Whisky52
Great whisky - really interesting mix each month. Found the customer service to be really helpful too.

Besvarelse fra Whisky52
I have subscribed to Beer52 and Whisky52 and have found the selections to be great value, introducing me to new drinks that I had never previously heard of.
I needed to cancel my Whisky52 subscription for no other reason than I was accumulating a range of very fine whisky faster than I could drink it :-)
I spoke to Edward and explained the situation and he was excellent in sorting my needs out,

Besvarelse fra Whisky52
Amazing customer service so friendly helpful and enthusiastic about the product definatley left me smiling thank you

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I enrolled by mistake for whiskey but spoke with a really kind gentleman called Lewis who helped me to sort it.
He allowed me to explain and was very empathetic of my needs.

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I’ve had to cancel my whisky subscription for personal reasons but the Whisky itself is very special. Great for gifting although mine has been sampled personally.
I had to call to cancel my subscription but Edward made the process of cancelling feel straightforward in completing.
I hope to re generate my subscription soon, I’m still with the coffee club though, which I highly recommend.

Besvarelse fra Whisky52
The whiskies are varied and of excellent quality.
The magazine accompanying each month's whisky is actually enjoyable to read, informative, engaging and well produced.
Customer service is excellent. Today I spoke with Kaye who was both friendly, knowledgeable and efficient.

Besvarelse fra Whisky52
I was gifted a 6 month subscription and I've been very impressed. The bottles are exceptionally well packaged, and the information that comes with them is very good, but most importantly they taste great.

Besvarelse fra Whisky52
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