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Wine52 Anmeldelser 14.568

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TrustScore 4.5 ud af 5

4,6

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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Christian was a pleasure to speak to, a real personable person, not some script reading robot. He was clear, concise and friendly. We definitely need more people like him in customer service. Many tha... Se mere

Bedømt til 5 ud af 5 stjerner

Short wait to get through to customer service, lovely Zaynab on the phone helped me to cancel my account. She listened politely to my reasons and offered alternatives that might suite me.

Bedømt til 5 ud af 5 stjerner

I have had brilliant wine choices sent to me through Wine 52 over the last 8 months.The wine has been great tasting and the quirky labels have looked good on the kitchen shelf! Sadly I had to cancel m... Se mere

Bedømt til 5 ud af 5 stjerner

Exemplary Customer Service over the phone, with the product to back it up. Unique wine selections each month with an informative zine. Been subscribed on and off due to travel commitments but the team... Se mere

Virksomhedsoplysninger

Om Wine52

Skrevet af virksomheden



We're the UK's largest wine discovery club and we send you an exclusive selection of wines each month. Join us on a journey of discovery and share our favourite wines, and uncover hidden gems from around the globe.

Whether you have just discovered the fascinating world of wine or you're a wine connoisseur, our themed monthly selections are designed to fuel your passion for flavour and to learn a little bit about what's in your glass along the way.

We work very closely with talented winemakers we feature to give you a little peek into their wonderful world of wine, and often they create exclusive wines available only for our members!

Each tasty box of wine comes complete with snacks, as well as a copy of stunning Glug magazine where you can discover the story behind your wines, and get expert tips to learn more about what you're drinking ensuring you get the most out of your monthly wine delivery.

For more information, see our FAQs: wine52.com/faq

Or if you need to get in touch, please reach out to us via wine52.com/help.

Kontaktoplysninger

Claim a free case on us!

New customers only. Introductory case of 3 wines. Only £9.95 delivery.

4,6

Fremragende

TrustScore 4.5 ud af 5

15 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 92 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 4 ud af 5 stjerner

I contacted about coffee52 which is…

I contacted about coffee52 which is their new venture. The person on the phone was very friendly explained my options and provided some good discounts which allowed me to stay with them longer. Thank you Zayneb

21. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Julie - Wine 52

Julie has absolutely exceptional customer service! What a lovely lady to speak with. All 5 stars are for her 100% ⭐

21. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very kind

Very kind, helpful and fast costumer service! All people I spoken on yhe phone with have been lovely.
Wine is nice, a bit wick the first box but will receive a more robust kinda of wine next time

21. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Cancelling subscription

Was very informative and I was able to make a decision knowing I had multiple options and was talked through them all. Really lovely to talk to

21. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Polite and effective customer service

Short wait to get through to customer service, lovely Zaynab on the phone helped me to cancel my account. She listened politely to my reasons and offered alternatives that might suite me.

21. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Customer service

Spoke to a lovely lady called Zayneb who was very helpful and knowlegeable, we found the Brazilian trial coffee was over roasted and somewhat bitter, however will persevere for another couple of months and see how I get on with other products.

21. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I ordered from beer52 and wine52 on…

I ordered from beer52 and wine52 on free trial and money next month was deducted from my account without any information. I tried to talk to them on call and on email for refund but they just don’t listen to you. These guys are fraud and fool people on this subscription. They are trained in a way that they just read a written script and don’t listen to what customer is saying. I would never recommend buying from them . It’s a fraud company.

20. april 2026
Uopfordret anmeldelse
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Besvarelse fra Wine52

Hi Parul. Thank you for your review. We are sorry that you were unaware of our subscription element. As part of your becoming a member of this exclusive club, the information detailing the subscription element was provided to you at each stage during sign-up. We also sent you our "Welcome to the Club" email immediately after completing your purchase. This email was sent to your registered email address and detailed your next billing date and cost. Additionally, your billing information and renewal date are always accessible at any time through the ‘Manage My Subscription’ section of your online account.

You must cancel your subscription before your billing date. You can contact us by phone on 0131 285 2684, via Facebook Messenger or via our helpdesk https://www.beer52.com/helpCentre/home. If this was not done then at that stage we cannot offer a refund as the order has already been processed to our warehouse.

Thanks Wine52

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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