grüum Anmeldelser 6.658

Although I had a negative reaction with one of the products, the customer service team handled my concerns really well. They were understanding, responsive, and took the issue seriously, including reviewing the batch and arranging a refund quickly. I truly appreciate the support and how efficiently everything was resolved.

UPDATE:
I have since had a refund on the item from Gruum. So I’m feeling a bit more positive about the company. They have also said they are ‘actively looking to implement’ reminder emails. If that happens I’d feel more confident ordering from them again.

Subscriptions feels like a scam. No reminder email before items are dispatched, so you really need to keep on top of the dates to avoid unwanted deliveries and charges. If you want to return you’ll need to cover postage. I’ve noticed a lot of reviews with customers suggesting a reminder email so subscriptions can be paused or skipped. Gruum responds positively to the feed back, but don’t change their policy. Other companies I have subscriptions with offer reminders, which makes me trust the process and they keep me as a customer. I won’t be ordering again from Gruum.

Excellent products. Ethical company to deal with.

The products are amazing! I have very sensitive skin but the serum and cleansing balm didn’t irritate my skin at all! The delivery was really quick and well packaged!

Products always well packaged and great updates on delivery. Love all the products, smell amazing and great for sensitive skin. Love the mystery bundles for trying something new!

I love all the Grüum products I've tried so far, and I'm slowly adding new ones and trying them all. I highly recommend the haircare products and serum, body oils, foot cream, sunscreen, massage and bath products. The small team has been extemely helpful with any queries I've had. Always look forward to my deliveries.

I was first introduced to this company by a friend. My purchases have been mainly home fragrances. I have been very pleased with these products. The fragrances are beautiful and long lasting also they are very realistically priced.

Body wash sensitive labs up very well and lost a very long time. Gentle face soap bar is very easy to use and lost a very long time. Shampoo bar works very well. I have bought other products but I’ve not used them at the moment because of how long some of the other products last

I love the fact that Grüum are a small English company. Everything that I have bought from them has been top quality at a reasonable price. I would happily buy more from them however I am a pensioner and at present have more than enough for not only my own use but for gifts too.

The shampoo bar is excellent. My wife has also experienced the lavender sleep assist products and these have helped her night sleeps

The coconut shampoo bar and conditioner bar smell so nice and left my hair so soft.

Always good products..the wife loves them .. especially for travelling..easy to carry ..and so many options...also good delivery time ...recommended
. Cheers..

Great products, they smell lovely and really good prices. Very pleased and will buy again.

A great company that cares about the environment, animals, cost and mostly your skin/hair/health. The products smell great and easy to use.

These are the best soaps for my hair I have used yes they don’t soap up super easy well the shampoo kind of does but the condition you have to rub it in your head is the best way I found but it’s how nature is ! We all need to stop slow down a little and remember what’s actually good for us not just what quickest ! Think of it like this mc Donald is quick but is it good ? Haha thank you for creating a genuine clean natural soap 🧼

The products from this company are amazing have never had anything bad yet.

I always buy their conditioner bars, since I first tried it I always keep buying this conditioner. Lasts a long time, easy to use and leaves the hair shining.

Small company that’s sells amazing products I purchased hair shampoo bars and face cleaners bars and use them at home and take them away on holidays whether home or abroad no liquids so I can pack easier and no getting stopped at passport control for having liquids in my suitcase absolutely brilliant

“Very good with my dry fluffy hair, and great with my sensitive,  eczema prone skin and scalp. I will be using this in future.  Only peeve, is trying to keep the bar from going gooey after I have used it...”

I have been using the prickly pear oil for several months now. It is not a greasy oil at all, it just soaks into your skin and leaves it looking healthy and glowing. It's liquid gold,like botox ironing out any wrinkles when used every day. You only need a little as it goes a long way. Also good for your nail growth too. I absolutely love it.