grüum Anmeldelser 

7.239
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recently ordered a 'bundle ' deal which included a candle. I picked the candle I wanted but was mistakenly delivered the wrong fragrance. Contacted gruum who apologised and said they would send the... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

The order was delayed initially due to unexpected high demand. When it did arrive the face wash had leaked in the package and also ruined the soap bar. However when I contacted customer service they h... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Customer service is outstanding as always. Had a razor subscription for near a year before putting on hold for a bit, the service is customisable. Start and stop as needed, and all the time t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great products, no chemicals, not tested on animals, always have offers on, but best of all is customer service, they're prompt friendly +go the extra mile. Anything I've bought scented is AMAZING. My... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Helse- og skønhedsbutik
  2. også i
  3. Toiletartikelbutik

Skrevet af virksomheden

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

7 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(7.239)

1.030 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I came upon Gruum by chance

I came upon Gruum by chance. I wasn’t too sure about ordering but it was worth a try and the offer price induced me.
I initially started with skin care products. I’ve had a “brown stain” on my cheek along with some flat wart like skin tags. I didn’t even buy the products with the thought of treating them as they’d been there 30+ years. They’re gone !! It’s happened so gradually I didn’t even notice til other week. My skin itself is so much better too.
I’ve now moved onto the hair products. I’ve been having a very itchy scalp. It has improved. I have highlighted hair so I’ve bought the brightening soap and conditioner to try.
These products for me do what they’re intended for. I will keep purchasing and trying other stuff along the way. As a final note I received a free room spray. Plum one. I’ve now bought another plus the other fragrance. Plum is my favourite.

26. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Ann,
Thank you for sharing such a wonderful experience! We're delighted that taking a chance on grüum has worked out so well for you.
It's fantastic to hear how much you've enjoyed our skincare and haircare ranges.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Grüum are a brilliant company

Grüum are a brilliant company, I've had so many products from them and they're all fantastic. Their room sprays are the best I've ever used, they don't smell of nasty chemicals like the usual ones and they actually work! I'd highly recommend them. I've had their advent calendar for the last 2 years and again it's been the best skincare/hair advent I've had, excellent value and full size products, none of these tiny sample sizes you get in other beauty advents. Their customer service is fab too. They're a great brand and I'd highly recommend them.

25. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Alexandra,
Thank you so much for your amazing review! We're absolutely delighted to hear how much you've enjoyed our products over the years. It's wonderful to know that our room sprays have become your favourites.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Exceptional hair product

I’ve used Grüum hair products for a number of years and have always been more than happy with the results. I’ve just tried the Härkur Hair Conditioning Mask and wow what a fabulous product. Easy to use, great smell and the tin makes for no fuss storage.

17. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Susan,
Thank you for your continued support over the years! We're thrilled to hear that our hair products have delivered such great results for you, and even more delighted that the Härkur Hair Conditioning Mask has made such a fantastic first impression.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Absolutely Fantastic Products

I’ve been really impressed with GRUUM and would highly recommend them. The whole experience has been excellent, from the quality of the products through to the presentation and service.

The products feel well made, work really well and have quickly become part of my everyday routine. I particularly like the fact that GRUUM focuses on quality and simplicity without making everything feel unnecessarily complicated.

Ordering is straightforward, deliveries are well packaged and the customer service has been excellent whenever I’ve needed any help. It’s also great to see a company that clearly puts thought into both the products and the overall customer experience.

Overall, I’m extremely happy with GRUUM and will definitely continue using them. A great British brand that I’m more than happy to recommend.

1. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Andy,
Thank you so much for your fantastic review! We're delighted to hear that you've been so impressed with your grüum experience, from the quality of our products to our packaging and customer service.
Thank you for your kind words and support. We're thrilled to have become part of your everyday routine.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Good quality and affordable cosmetics

Good quality and affordable cosmetics with reliable delivery (on time and packed nicely).

25. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Alja,
Thank you for your lovely review! We're so pleased to hear you're enjoying our products and that you've found them to be both high quality and affordable. It's great to know your orders have arrived on time and well packaged too. Thank you for your support!
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Sensational scents

Excellent range of products from home to skin care and more
Easy to navigate and great communication to point of delivery
Well packaged and recyclable
Love the room fragrances - Midnight Aurora- Oud & Patchouli is sensational
I will be returning for more

1. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Jeff,
Thank you for your wonderful review! We're so pleased to hear you're enjoying our range of products and found the ordering experience smooth from start to finish. Thank you for your support, and we look forward to welcoming you back again soon.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Highly recommend this company

Highly recommend this company - great products (I’ve been using them years now). I particularly like the shampoo and conditioner bars and the home fragrances. I have tried lots of eco-friendly cruelty-free brands and found this to be the best. Also the customer service is excellent!

25. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Emily,
Thank you for being such a loyal supporter over the years! We're delighted to hear that the shampoo and conditioner bars, along with our home fragrances, have become favourites. It means a lot to know that grüum stands out for both our products and customer service.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Great products

Great products, love the shampoo bar, without the kamikazes quirts of shampoo that usually end up on the floor. Gives a great wash post a swim. Sun skin for the face makes a brilliant pre makeup base that moisturises too. Tidy package, very little wastage. Speedy delivery through the letterbox. Small and tidy products that seem to last forever. Cost effective : )

1. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Carol,
Thanks for your fantastic feedback! It's great to hear the products are working so well for you and lasting a long time too 💚😊
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Fantastic customer service

Fantastic customer service, fast reply and they go out of their way to help.

24. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Liane,
Thanks for the lovely review! We're so pleased you had a great experience with our customer care team 💚
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Great products that are planet friendly…

Great products that are planet friendly at reasonable prices. Really love the soap offcut bundles. The shampoo bars are great too

11. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Kim,
We're so pleased you're loving the products, especially the wonki soap off cuts! Thanks for your support 💚
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

I made an error with my address and the…

I made an error with my address and the parcel was not delivered and returned back to Gruum. They re-sent this back out first class, was dealt with so quickly and efficiently. An excellent company with excellent products.

23. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Patrick,
We're delighted we could help and get your parcel back on its way! Thanks for your kind words and support 💚
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Very good-quality products for a very…

Very good-quality products for a very reasonable price. Thank you!

23. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Anya,
Thanks for taking the time to leave a review and for the 5 star rating! It means a lot to us.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. A very quick response to my enquiry and a swift resolution. I am looking forward to my first order and experiencing the Grüum products.

23. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Terry,
We are so pleased our team were able to respond to you quickly to provide support. Thank you for your order and we hope you enjoy your products.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Fabulous products

Fabulous products. Great customer service. Love the daily moisturiser with spf 50. Glides on, soaks in, great coverage and sunscreen.

1. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Lisa,
It is lovely to hear how much you are enjoying using the daily moisturiser with spf. Thanks for your kind words about our customer service team too. We are always here to help.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Absolutely beautiful products

Absolutely beautiful products, great prices and the customer service is spot on, from easy ordering, prompt delivery and queries.

22. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Debbie,
It is lovely to hear that we have ticked all the boxes for you. Thanks so much for your support and we are pleased you are enjoying your products. Thanks for sharing your experience!
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Fabulous products and when I received…

Fabulous products and when I received one that didn’t work (pump on a spray) they immediately offered to replace it without having to send the old one back. Brilliant service to go with the great products and ethos!

22. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi CL,
Thanks for taking the time to leave a review. We are pleased to hear our team were able to put things right for you and that you are enjoying your products and our ethos. Thanks for your support.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Fabulous products

Fabulous products & great prices when purchased on offer, very easy to use webpage and very fast delivery. Everything packaged very well

1. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Wendy,
Thanks for sharing your experience, we are so pleased that you are enjoying your products and that everything else hit the mark! This is lovely to hear.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Love that the products are as…

Love that the products are as economical friendly as possible.
Lots of choice of fragrances and types of products.
Special offers are great ketting me try new things at reasonable prices.

21. september 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Carol,

We're delighted to hear that you appreciate our eco-conscious approach and enjoy exploring the variety of fragrances and products we offer.

Thank you for your support.

Warm regards,
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Gruum products are amazing

Gruum products are amazing and I'm hooked! I love the hand and face hydrating bars. Easy to apply, they are quite oily (which I like) but after 5 - 10 minutes the skin absorbs the oils and looks and feels supple, well nourished. Lip conditioners are worth mentioning. So good that I've bought one for my friend. She's very impressed, as I'm too. Gruum is very generous company, many offers and freebies. I've also bought the cleaning kit from their sister company Fletcher & Moss. I've kept 2 bottles of ready to dilute essences and gave the third one to my friend who has cancer and only uses natural cleaning stuff. Our houses are clean and full of aroma now. Cleaning stopped to be a chore now. There is nothing negative to add. I'm happy that I've found Gruum and I wish them prospective future because they deserve it.

21. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Eva,

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear how much you're enjoying our products, from the hydrating bars to the lip conditioners. It's especially lovely to know you've shared them with friends and family too.

We're also thrilled that you've been enjoying the products from Fletcher & Moss and that they've helped make cleaning a little more enjoyable!

Thank you for your kind words, support and recommendations. They truly mean a lot to us.

Warm regards,
Mikaela
Team grüum

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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