Whisky52 Anmeldelser 

1.175
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had to cancel my subscription due to health issues. Brian was extremely helpful and supportive, and made the process very easy. Service was very friendly, products are exceptional, and it’s a fan... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Cancellation is cumbersome, You must call them rather than being able to do it yourself in your account. Its frustrating, but they do this to try and keep you on a subscription. My call was ans... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had to move my payment date for my whiskey subscription and called the team. I got through to Lewis who was incredibly helpful, friendly and even reminded me of an unused offer that was still avail... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I don’t even drink Whiskey, but with these amazing discounts I like to buy as gifts for others. I normally buy some when I have a discount or voucher and then pause the subscription for a few mont... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Skrevet af virksomheden

We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe. Whether you have just discovered the fascinating world of whisky or you’re a whisky connoisseur, our monthly whisky is designed to fuel your passion for flavour and to learn a little bit about what’s in your glass along the way. We work really closely with the distilleries to give you a behind the scenes look into their magical world and to create exclusive whiskies available only for our subscribers! Each box comes complete with a copy of Stramash magazine where you can learn all about what’s happening and who’s who in whisky...it's essential reading! For more information, see our FAQs: https://www.whisky52.com/faq Or if you need to get in touch then please reach out to us via https://www.whisky.com/help


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 84 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(1.175)

725 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Nice different whisky every month quite…

Nice different whisky every month quite reasonable. Edward was nice a very helpful.

8. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Rich. Thank you for your great feedback for Edward. We are so pleased to hear you are enjoying the whisky.

Cheers Whisky52

Bedømt til 5 ud af 5 stjerner

Was very helpful

Was very helpful, made sure i was aware of all my options and just an all round lovely guy

7. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Leah. Thank you for your great feedback.

Cheers Whisky52

Bedømt til 1 ud af 5 stjerner

AVOID!!! THIS IS A SCAM!!

I had written a positive review about whisky52 not long ago. I could not have been more wrong. I only bought one box because it was an offer (delivery only). I called to cancel the subsequent subscription. I was offered a second box which I agreed to as apparently there was money on my account from some other purchase. I said - again- I wanted no subscription. So Whisky52 set up a new without my consent, charged me full price of a box I didn’t want. I complained no less than 4 times until someone actually looked into my complaint. Then I was told there was nothing that could be done. Apparently I never rang to cancel the subscription I never asked for (figure that out!). They refused to refund me and I want to warn anyone who thinks about ordering from these. Please do not! They are a scam and will steal your money without consent. AVOID AVOID AVOID!

7. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Robert. Thank you for your review. As explained in our emails to you. During the call wiht our agent in May, you accepted an offer for 50% off your next box, stating during the call you were "happy to do that if it uses it up, then stop after that one". During the call our agent explained the terms of the ongoing subscription at £35 per month after the discounted box, and that if you still wish to cancel after this box, you would need to contact us again. This was acknowledged and agreed by you upon during the call.

As per our T&Cs, you must cancel your subscription no later than 11.59 PM the day before the next billing date to make sure that the subscription is all cancelled on time before the next case is due. There is an extensive window to cancel before the subscription auto-renews. Cancellations can be done through phone, email or via Facebook Messenger. The only difference is that sometimes we don’t immediately have all the information to locate an account, which is why calls tend to be the fastest way.

As you agreed to the discounted box and we had no additional contact from you before your recent box was billed, we would not have known you wished to cancel this order or your subscription in full.

Your request to cancel your account was made after your recent subscription order was already billed and set for dispatch on the same day. As a result, we are unable to process a refund for you.

Thanks Whisky52

Bedømt til 5 ud af 5 stjerner

Great Service

Had a call with Mark O'Leary this afternoon who advised me of an offer I had missed out on. Having used this company before I was more than happy to discuss the offers with Mark and place my order. I have gone for a bottle every two months knowing I can change anytime I want. Mark was great I didn't feel under any obligation, thanks for ringing Mark.

7. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Angela. Thank you for your great feedback for Mark. Enjoy the whisky!

Cheers Whisky52

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service , helpful and informative.
No pressure ,just kindness and easy going.

Happy with the whiskey and booklet was full of interesting step by step information on the process of producing the whiskey .

A* happy customer all round .😀

7. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Lux. Thank you for your great feedback. Enjoy the whisky!

Cheers Whisky52

Bedømt til 5 ud af 5 stjerner

Wonderful quality whiskys

Wonderful quality whiskys at a great price. Introduces me to distilleries from around the world that I would never have discovered myself. Great customer service.

7. juli 2026
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Besvarelse fra Whisky52

Hi Galina. Thank you for your great feedback. We are so happy to hear you are enjoying your whisky experience.

Cheers Whisky52

Bedømt til 5 ud af 5 stjerner

A great way to sample new whiskys!

A great way to sample new whiskys!
I didn't really sign up to the club to be honest, it was something offered when I cancelled my Beer52 subscription. I love whisky but unfortunately don't drink it often enough to warrant a club membership. Thanks Kaye for all your kind attempts to keep me in, nothing personal! I'd recommend this club, and the Beer52 one, to anyone interested in a regular supply of very good and exciting new products. Thank-you.
PS The Glenmorangie is delicious!

7. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Chris. Thank you for your review. We are so happy to hear you enjoyed your bottle of Glenmorangie.

We are sorry that you were unaware of our subscription element. As part of your becoming a member of this exclusive club, the information detailing the subscription element was provided to you at each stage during sign-up. We also sent you our "Welcome to the Club" email immediately after completing your purchase. This email was sent to your registered email address and detailed your next billing date and cost. Additionally, your billing information and renewal date are always accessible at any time through the ‘Manage My Subscription’ section of your online account.

Cheers Whisky52

Bedømt til 5 ud af 5 stjerner

Every single customer service rep is lovely

Every single customer service rep has been extremely pleasant to speak with. They are quite happy if you are phoning to cancel subscription, and very happy if you're not. Always helpful in advising the best way to spend any credit or vouchers with them, I've planned to cancel 3 times now and been persuaded to stay.

3. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Martyn. Thank you for your lovely feedback for our customer service team.

Cheers Whisky52

Bedømt til 5 ud af 5 stjerner

Cancelled beer, got whisky instead

Rang to cancel my beer subscription but as I had some credit left and a discount chose a bottle of whisky, at a very good price, which arrived today. I will be saving it for the winter. The customer service is excellent.

3. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Richard. Thank you for your great feedback.

Cheers Whisky52

Bedømt til 5 ud af 5 stjerner

Called to cancel my subscription

Called to cancel my subscription and Lewis was incredibly helpful and friendly about the whole process, got a genuine sense that he wanted to help me and he also asked about my day witch was just a nice touch, incredibly good service all around

3. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Alexander. Thank you for your lovely feedback for Lewis.

Cheers Whisky52

Bedømt til 5 ud af 5 stjerner

Whisky52 person was efficient and…

Whisky52 person was efficient and helpful in a good short time. Didn’t spend time trying to upsell but was happy to hear my requirements and work from there. Refreshingly good.

3. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Chris. Thank you for your lovely feedback.

Cheers Whisky52

Bedømt til 5 ud af 5 stjerner

Great experience with Reza

As a man that has previously trained sales and customer service teams, I can tell you that Reza is very good at his role. He listened to my concerns and gave insightful solutions. He was “slick” and polished BUT not over the top or too pushy.

1. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Cheyne. Thank you for your great feedback for Reza.

Cheers Whisky52

Bedømt til 1 ud af 5 stjerner

Signed up to their coffee and whiskey…

Signed up to their coffee and whiskey one and when I wanted to cancel they give you new offers and then the offers they give you they don't adhere to as I was overcharged. I made a complaint and they said they were gonna look into this and someone's call me back few weeks later still no one has called me back absolutely disgusting Customer Service.

13. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Benjamin. Thank you for your review. We aren't always able to offer a call back, especially as we require all complaints to be made in writing via email or post. I can only apologise that our agent promised a call back, and therefore your expectations were incorrectly managed.

I am unable to see your details here to find your account. Please feel free to email us via our support desk https://www.beer52.com/helpCentre/home and we will assist you further.

Thanks Beer52

Bedømt til 5 ud af 5 stjerner

Really good way to try new whiskeys

Really good way to try new whiskeys
With some occasional really good offers

Since this isn’t something I would need as regularly I have cancelled this subscription.
This does require a phone call but the staff(Joe) are really good at helping out.
They will try and keep you but in a none pushy way which is appreciated.

Would definitely recommend to anyone looking to explore some new whiskeys!

1. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Dan. Thank you for your comments. If you did want to contact us but were unable to phone our customer service at 0131 285 2684 for whatever reason, you could also contact us via Facebook Messenger as well via our helpdesk https://www.beer52.com/helpCentre/home. Our help centre link is at the bottom of our website and emails to our customers.

We also offer bi-monthly and tri-monthly subscriptions if that would help in the future. You can also go to our online shop to buy our products as one-off purchases as and when you choose www.beer52.com/shop

Thanks Whisky52

Bedømt til 5 ud af 5 stjerner

Joe was great with customer support

Joe was great with customer support, he made to sure to find the best deal and solved a technical issue I’d been having.

1. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi Jeremy. Thank you for your great feedback for Joe.

Cheers Whisky52

Bedømt til 5 ud af 5 stjerner

Shaun from Whisky52 was very nice …

Shaun from Whisky52 was very nice and helpful! He greatly explained all the options, offers, and benefits of additional subscriptions. The bottles I received taste very good, and I love the selection of beautiful bottle labels!

30. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Whisky52

Hi There. Thank you for your lovely feedback for Shaun. We are so happy to hear you are enjoying the whisky.

Cheers Whisky52

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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